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Remote Business Process Mapping Jobs in Kentucky

Pentair

Senior SAP Analyst - EWM

Louisville, KY · Remote

$82K - $152K/yr

You will report to the EWM Global Business Process Owner - Delivery SAP S/4HANA and serve as a ... External candidates can work remote, as long as you are within a reasonable driving distance of a ...

Crowe LLP

Workday Absence & HCM Senior Analyst

Lexington, KY · Remote

$89K - $114K/yr

Responsible for configuring business processes including notifications, condition rules, embedded ... Partner with Payroll team to ensure absence and time off plans map to appropriate earnings codes ...

Crowe LLP

Workday Absence & HCM Senior Analyst

Louisville, KY · Remote

$87K - $110K/yr

Responsible for configuring business processes including notifications, condition rules, embedded ... Partner with Payroll team to ensure absence and time off plans map to appropriate earnings codes ...

NV5

Senior Analyst

Lexington, KY · On-site +1

$77K - $102K/yr

... remote sensing or mobile mapping platforms, to support data production and analysis. * Apply ... processes. * Presents geospatial findings and recommendations to stakeholders in a clear and ...

NV5

Senior Analyst

Lexington, KY · On-site +1

$77K - $102K/yr

... remote sensing or mobile mapping platforms, to support data production and analysis. * Apply ... geospatial information into broader analyses and decision-making processes.

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Remote Business Process Mapping information

What is the difference between Remote Business Process Mapping vs Remote Business Analyst?

AspectRemote Business Process MappingRemote Business Analyst
Primary FocusVisualizing and documenting business processesAnalyzing and improving business systems and requirements
Skills & CertificationsProcess modeling, BPMN, Visio, process improvementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentCollaborates with process owners, often in operationsWorks with stakeholders across departments to optimize systems
Industry UsageCommon in operations, BPM projectsWidespread in IT, consulting, and business development

While both roles involve understanding business functions, Remote Business Process Mapping focuses on creating visual process models, whereas Remote Business Analyst emphasizes analyzing and improving business systems. They often collaborate but serve distinct purposes within organizational improvement initiatives.

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Remote Business Process Mapping jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

MCI Military Recruitment

Fort Knox, KY • Remote

$14/hr

Full-time

Posted 5 hours ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers