Remote Business Process Analyst Jobs in Boston, MA

This is a 12 month fixed-term assignment

POSITION SUMMARY

The Vendor Management Business Analyst (12-18 month fixed-term assignment) supports the Program Director and Vendor Manager in sourcing, evaluating, onboarding, and managing vendors across the organization. This role serves as a key liaison for vendor relationships, ensuring performance, compliance, and alignment with business needs. Responsibilities include leading the vendor evaluation and selection process, supporting contract negotiations, and maintaining accurate vendor documentation and performance records.

KEY RESPONSIBILITIES

• Develop, implement, and maintain vendor management policies, procedures, and standards.

• Support indirect sourcing teams in evaluating vendor capabilities, service levels, and commercial terms.

• Monitor daytoday vendor performance against contractual obligations, KPIs, and SLAs.

• Lead vendor evaluations, scorecards, and assessment activities to ensure quality, cost-effectiveness, and timely delivery.

• Build and maintain strong vendor partnerships, serving as a primary point of contact.

• Identify and escalate operational issues, risks, or performance concerns.

• Coordinate crossfunctionally with Procurement, Finance, Operations, and other business units to ensure streamlined vendor engagement.

• Maintain accurate, uptodate records of vendor agreements, certifications, and compliance documentation.

• Advise Indirect Sourcing to ensure preventive maintenance programs and SLAs are included in contracts.

• Support smooth vendor transitions, renewals, and offboarding processes.

• Contribute to continuous improvement efforts within the vendor management program.

• Perform additional duties as required to meet business needs and uphold company values.

REQUIRED QUALIFICATIONS

• Bachelor's degree, preferred.
  

SKILLS/COMPETENCIES

• Strong understanding of business operations, procurement, or vendor management best practices.

• Experience managing budgets, schedules, and vendor relationships.

• Proficiency in Microsoft 365 Suite.

• Experience with any of the following preferred but not required:

  • Service Channel

  • VMDM

  • Coupa

• Must be able to work independently and as part of a team.

• Strong leadership and cross-functional coordination skills.

• Excellent written and verbal communication abilities.

• High attention to detail with strong analytical and problem-solving skills.

• Ability to manage competing priorities in a fast-paced environment.

• Process-oriented mindset with a focus on continuous improvement.

WORK ENVIRONMENT

Primarily remote. Occasional visits to the Quincy, MA headquarters if logically possible. This is a 12-18 month assignment.

ABOUT CBES

City Building Engineering Services (CBES) is a leading integrated professional services firm supporting technical requirements and sustainable solutions for the retail and related industries. Utilizing our vast array of in-house resources, CBES experts tackle the most challenging projects from inception to completion, including project design, engineering, construction and commissioning. Our integrated team provides unique value serving our clients and our climate.

WHY SHOULD YOU WORK AT CBES?

CBES is part of a global network of leading professional services, infrastructure management, and data-driven sustainability solutions firms forstarters. We offer a generous benefits package that includes 28 days of PTO along with a 401(k) with immediate vesting and company match.

We don't just hire anyone at CBES; we're looking for team members with a deep sense of responsibility, an ability to collaborate, a desire to learn and grow, a willingness to always lend a helping hand.

When you join CBES, you're committing to making a difference. We make a commitment to you too - helping you embark on a career with purpose! Whether through our world-classes training or our Leadership Development framework - CBES cares passionately about the people we hire and ensures that growth is always on the horizon.

Wondering if this is the place for you to take the next step in your career? If you put clients first, care passionately about what you do and are committed to working on a team that respects each other, this is the place for you!

So, if you're ready to get started, let's go!

CBES is An Affirmative Action / Equal Opportunity Employer. The Company has a Drug-Free Workplace Policy in effect that is strictly adhered to.