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Remote Business Associate Jobs in Iowa (NOW HIRING)

Genpact

Sr. Associate - Customer Care - Voice 5B

Guss, IA · Remote

$14.50 - $20/hr

Qualifications Bachelors - Business Administration, Bachelors - Communication, Bachelors ... Remote Type - Remote Work Shift - Any (United States of America) The approximate annual base ...

Genpact

Associate - Customer Care - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Qualifications Bachelors - Business Administration, Bachelors - Communication, Bachelors ... Type - Remote Work Shift - Rotating (United States of America) The approximate annual base ...

Genpact

Associate - Customer Care - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Qualifications Bachelors - Business Administration, Bachelors - Communication, Bachelors ... Type - Remote Work Shift - Rotating (United States of America) The approximate annual base ...

Compass Group

Remote Dietitian

Davenport, IA · On-site +1

$30 - $35/hr

Click here to Learn More about the Compass Story Associates may be eligible for additional paid and ... job based on business necessity. We will consider for employment all qualified applicants ...

Compass Group

Remote Dietitian

Davenport, IA · On-site +1

$30 - $35/hr

Click here to Learn More about the Compass Story Associates may be eligible for additional paid and ... job based on business necessity. We will consider for employment all qualified applicants ...

Compass Group

Remote Dietitian

Davenport, IA · On-site +1

$30 - $35/hr

Click here to Learn More about the Compass Story Associates may be eligible for additional paid and ... job based on business necessity. We will consider for employment all qualified applicants ...

Harris

Associate, Corporate Development

Nevada, IA · On-site +1

$70K - $90K/yr

Preference for Toronto, but open to remote candidates (within North America) Reports to: Director ... Experience: direct experience in M&A origination, business development, enterprise software sales ...

Genpact

Sr. Associate - FCRM 5B

Guss, IA · Remote

Support business continuity, process improvement initiatives, and special projects as assigned ... Type - Remote Work Shift - Rotating (United States of America) The approximate annual base ...

Genpact

Sr. Associate - Customer Care - Voice 5B

Guss, IA · Remote

$19.25 - $26.25/hr

Qualifications Bachelors - Business Administration, Bachelors - Communication, Bachelors ... Type - Remote Work Shift - Rotating (United States of America) The approximate annual base ...

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Remote Business Associate information

What is the difference between Remote Business Associate vs Remote Administrative Assistant?

AspectRemote Business AssociateRemote Administrative Assistant
CredentialsTypically requires a bachelor's degree, familiarity with business operationsOften requires high school diploma or associate degree, administrative skills
Work EnvironmentCollaborates with business teams, involved in project coordinationSupports office functions, manages schedules and correspondence
Employer & IndustryUsed in healthcare, finance, and corporate sectorsCommon across various industries for administrative support
Search & ComparisonOften compared for roles involving business support and coordinationCompared for general administrative tasks and support roles

The Remote Business Associate and Remote Administrative Assistant roles share some similarities but differ mainly in their focus. The Business Associate typically engages in business operations, project coordination, and industry-specific tasks, often requiring a degree and relevant experience. The Administrative Assistant primarily handles administrative support, scheduling, and correspondence. Both roles are remote-friendly and vital across industries, but their core responsibilities and required credentials differ.

What is a remote business associate?

Remote Business Associates are professionals who support business operations, analysis, and strategy from a remote location, rather than working in a traditional office setting. Their responsibilities often include conducting market research, preparing reports, supporting project management, and communicating with clients or internal teams virtually. This role requires strong organizational, communication, and analytical skills, as well as proficiency with digital collaboration tools. Remote Business Associates are valued for their flexibility and ability to contribute to business success from anywhere.

How does a remote business associate typically collaborate with team members and stakeholders in a virtual setting?

As a Remote Business Associate, most collaboration occurs through digital platforms such as video conferencing, instant messaging, and project management tools. You'll regularly participate in virtual meetings, coordinate with cross-functional teams, and share updates using cloud-based documents to ensure everyone stays aligned. Clear communication and proactive follow-ups are essential, as you may work with colleagues across different time zones. Developing strong digital collaboration skills helps maintain productivity and fosters positive working relationships in the remote environment.

What skills and qualifications are needed to thrive as a remote business associate?

To thrive as a Remote Business Associate, you need strong analytical skills, business acumen, and a relevant degree such as business administration or finance. Familiarity with collaboration tools like Slack, project management platforms, and CRM systems is commonly required. Excellent written communication, self-motivation, and adaptability are vital soft skills for remote work success. These skills ensure effective business operations, seamless virtual collaboration, and the ability to deliver results independently.
What are the most commonly searched types of Remote Business jobs in Iowa? The most popular types of Remote Business jobs in Iowa are:
Remote Business Associate jobs near you

Sr. Associate - Customer Care - Voice 5B

Genpact

Guss, IA • Remote

$14.50 - $20/hr

Full-time

Re-posted yesterday

Genpact rating

6.3

Company rating: 6.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

182nd of 223 rated it services

Job description

Sr. Associate - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities:Monitor and support activities to ensure adherence to service level agreements (SLAs).Track real-time agent schedule alignment and optimize breaks proactively.Conduct root cause analysis for SLA deviations and support development of corrective action plans.Manage daily exception requests and update agent schedules accordingly.Coordinate entitlement planning and scheduling to ensure workforce efficiency.Generate and analyze efficiency reports to identify trends and improvement areas.Participate in centralized or site-level management meetings as required.Support process improvement initiatives including Lean and Six Sigma projects.Execute other tasks as assigned to support business operations.Engage with operations teams to discuss performance, scheduling, and workforce planning.Navigate multiple systems and tools to manage real-time floor operations effectively.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Customer Experience Certification (COPC) - COPC Inc.COPC Inc., Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Data Analytics, Fraud Detection, Fraud Disputes, Sales, Technical Support

Language

English

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Remote

Work Shift -

Any (United States of America)

The approximate annual base compensation range for this position is:

31,200 to 39,000 USD
"Los Angeles California-based candidates are not eligible for this role"

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?
Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
Make an impact - Help global enterprises solve business challenges that matter
Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

What Genpact employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Genpact logo

About Genpact

Sourced by ZipRecruiter

Genpact is a global Professional Services firm delivering the outcomes that transform our Clients' Businesses and shape their future. We're guided by our real world experience Redesigning and Running thousands of processes for hundreds of Global Companies. Our Clients including many in the Global Fortune 500 partner with us for our unique ability to combine deep industry and functional expertise, Leading talent, and Proven Methodologies to drive Collaborative Innovation that turns insights into action and delivers outcomes at scale. We create lasting competitive advantages for our Clients and their Customers, running digitally enabled operations and applying our Data Tech AI services to design, Build, and Transform their businesses. And we do it all with purpose. From New York to New Delhi and more than 30 countries in between, our 115,000+ team is passionate in its relentless pursuit of a world that works better for people.

Industry

It services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1997

Social media

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