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Remote Break Fix Technician Jobs in Raleigh, NC (NOW HIRING)

The Select Group

Epic Clindoc/Orders Analyst

Durham, NC · On-site +1

Epic ClinDoc/Orders Consultant - Remote EST Hours Project Details In this role, you will be working ... Troubleshoot application issues and provide timely break/fix support. * Coordinate and execute unit ...

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and ...

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and ...

Pentair

Senior SAP Analyst - EWM

Raleigh, NC · Remote

$82K - $152K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... break-fix solutions. * Mentor junior team members and contribute to knowledge-sharing across the ... Remote Equal Opportunity Employer Pentair is an Equal Opportunity Employer. With our expanding ...

Deloitte

Epic Research & Genomics Analyst

Raleigh, NC · On-site +1

Work command center shifts to investigate during go-live, document, and resolve break-fix tickets ... Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ...

VAST Data

Technical Account Manager - USA

Raleigh, NC · On-site +1

Manage customer installations, upgrades, break-fix and expansions for the customer to make sure ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

CONVERGINT TECHNOLOGIES

Banking Specialist 2

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Banking Service Technician, you are a part of a dynamic team that allows you to grow as ... Repairs or replaces damaged components of remote units. * May also work on larger projects with ...

Pendo

Lead, Center of Excellence

Raleigh, NC · On-site +1

  • Retirement

This role is based in Raleigh, NC or US remote, and follows Pendo's hybrid model: in-office 3 days ... breaks down, where standards slip, and where the team is solving the wrong problem, and they fix ...

Kobie Marketing

AI Engineer

Raleigh, NC · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... fix it when it breaks Collaboration * Partner with data engineers on Snowflake backed retrieval ...

Kobie Marketing

AI Engineer

Raleigh, NC · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... fix it when it breaks Collaboration * Partner with data engineers on Snowflake backed retrieval ...

All JobsBreak Fix Technician JobsRemote Break Fix Technician JobsRemote Break Fix Technician Jobs in Raleigh, NC

Remote Break Fix Technician information

See Raleigh, NC salary details

$11

$22

$35

How much do remote break fix technician jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote break fix technician in Raleigh, NC is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote break fix technician, and why are they important?

To thrive as a Remote Break Fix Technician, you need strong troubleshooting skills, a solid understanding of hardware and software systems, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools, ticketing systems like ServiceNow, and diagnostic utilities is essential. Excellent communication, customer service, and time management skills help in effectively resolving issues and supporting clients remotely. These competencies ensure timely and accurate problem resolution, leading to improved system uptime and customer satisfaction.

What is a remote break fix technician?

A Remote Break Fix Technician is an IT professional who diagnoses and resolves hardware and software issues for clients without needing to be physically present on-site. They use remote access tools to troubleshoot and repair devices such as computers, servers, printers, and other equipment. Their work ensures minimal downtime for businesses by providing quick solutions to technical problems. This role often involves responding to service requests, guiding users through fixes, and escalating complex issues when necessary.

What are the typical challenges a remote break fix technician faces when diagnosing hardware issues remotely?

Remote Break Fix Technicians often encounter challenges such as limited access to physical equipment, reliance on end-users for troubleshooting steps, and communication barriers when users are not technically inclined. Success in this role requires strong problem-solving skills, clear communication, and the ability to guide users through technical procedures. Additionally, technicians must be adept at using remote diagnostic tools and documentation systems to resolve issues efficiently without onsite presence.

What is the difference between Remote Break Fix Technician vs Field Service Technician?

AspectRemote Break Fix TechnicianField Service Technician
CredentialsCertifications like CompTIA A+, Cisco, or manufacturer-specific trainingSimilar certifications, often including vendor-specific or general technical certifications
Work EnvironmentPrimarily remote, troubleshooting and guiding clients via phone or remote accessOn-site, repairing hardware and performing maintenance at client locations
Industry UsageIT, networking, and tech support sectorsIT, telecommunications, appliance repair, and equipment maintenance
Search & Comparison IntentUnderstanding remote troubleshooting rolesUnderstanding on-site repair roles

The main difference between a Remote Break Fix Technician and a Field Service Technician lies in their work environment and approach. Remote technicians troubleshoot and resolve issues remotely, often via phone or remote access, while field technicians perform on-site repairs and maintenance. Both roles require similar certifications and industry knowledge, but their daily tasks and work settings differ significantly.

What are popular job titles related to Remote Break Fix Technician jobs in Raleigh, NC?

For Remote Break Fix Technician jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Break Fix Technician jobs in Raleigh, NC look for?

The top searched job categories for Remote Break Fix Technician jobs in Raleigh, NC are:

Remote Break Fix Technician jobs near you

Epic Clindoc/Orders Analyst

The Select Group

Durham, NC • On-site, Remote

Full-time

Posted 6 days ago

Job description

Epic ClinDoc/Orders Consultant - Remote EST Hours
Project Details
In this role, you will be working on Epic ClinDoc and Orders support across multiple assigned projects while maintaining ongoing operational responsibilities in this hospital's production environment. Responsibilities will include application build, workflow optimization, issue resolution, testing, implementation support, and collaboration with operational leaders to improve clinical documentation and ordering workflows.
Primary Responsibilities
  • Support multiple concurrent Epic ClinDoc and Orders projects from design through implementation.
  • Provide ongoing BAU support, including production issue resolution, optimization requests, and enhancement work.
  • Build, maintain, and optimize clinical documentation components including SmartForms, SmartTexts, SmartPhrases, SmartLists, navigators, flowsheets, and documentation templates.
  • Build, maintain, and optimize provider orders, order sets, preference lists, and associated workflows.
  • Participate in workflow analysis, requirements gathering, solution design, build, testing, and implementation activities.
  • Troubleshoot application issues and provide timely break/fix support.
  • Coordinate and execute unit, integrated, and user acceptance testing.
  • Participate in change management, release planning, and deployment activities.
  • Collaborate with clinicians, operational leaders, and technical teams to identify workflow improvements and optimization opportunities.
  • Ensure application build aligns with Duke Health governance standards, Epic best practices, and regulatory requirements.
  • Support Epic upgrades, enhancements, and ongoing maintenance activities.

Required Qualifications
  • Active Epic ClinDoc Certification.
  • Active Epic Orders Certification.
  • Minimum of five (5) years of Epic ClinDoc and Orders build experience.
  • Experience supporting BAU operations within a live Epic environment.
  • Strong understanding of clinical documentation workflows and provider order management.
  • Experience supporting multiple simultaneous projects while maintaining operational support responsibilities.
  • Experience participating in integrated testing, release management, and production deployments.
  • Excellent analytical, troubleshooting, communication, and stakeholder management skills.

Nice-to-Have Qualifications
  • Experience supporting Epic Dorothy and Comfort (DoCo).
  • Experience working in large, integrated healthcare systems.
  • Experience with workflow optimization and clinical application enhancements.
  • Previous healthcare IT consulting experience.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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