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Remote Blizzard Customer Support Jobs in Michigan

Liveops

Remote Customer Service Representative

Macomb, MI · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Howell, MI · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Flint, MI · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Canton, MI · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsBlizzard Customer Support JobsRemote Blizzard Customer Support JobsRemote Blizzard Customer Support Jobs in Michigan

Remote Blizzard Customer Support information

What is a remote Blizzard customer support representative?

Remote Blizzard Customer Support jobs involve assisting players of Blizzard Entertainment games with various issues, such as account troubleshooting, technical support, billing inquiries, and gameplay questions, all from a remote location. Support agents communicate with customers via phone, chat, or email and are expected to provide high-quality service while representing Blizzard’s brand. These positions require excellent communication skills, a passion for gaming, and the ability to work independently from home. Blizzard provides training and resources to help support agents resolve customer issues efficiently. Working remotely allows for flexible work arrangements and the opportunity to join Blizzard’s global support team from almost anywhere.

What skills and qualifications are needed to be a remote Blizzard customer support representative?

Success as a Remote Blizzard Customer Support representative requires strong problem-solving abilities, excellent written and verbal communication skills, and a customer-focused mindset, often supported by prior experience in customer service. Familiarity with Blizzard’s games, ticketing systems like Zendesk, and general troubleshooting tools is highly beneficial. Patience, adaptability, and active listening help representatives build rapport and efficiently resolve player issues. These skills ensure prompt, effective support that enhances player satisfaction and upholds Blizzard’s reputation for quality service.

What challenges do remote Blizzard customer support representatives face, and how can they be managed?

Remote Blizzard Customer Support representatives often encounter challenges such as managing high ticket volumes during new game launches or updates, resolving complex technical issues, and maintaining clear communication with players across various channels. Working remotely requires strong self-motivation and time management to stay productive and connected with the support team. Many representatives find success by regularly attending virtual team meetings, utilizing internal knowledge bases, and participating in ongoing training sessions to stay updated on Blizzard products and support protocols.

What is the difference between Remote Blizzard Customer Support vs Remote Game Support Specialist?

AspectRemote Blizzard Customer SupportRemote Game Support Specialist
Required CredentialsHigh school diploma, customer service experience, gaming knowledgeHigh school diploma, gaming expertise, customer service skills
Work EnvironmentRemote, customer service center, gaming industryRemote, tech support or customer service setting, gaming industry
Employer & Industry UsageBlizzard Entertainment, gaming industryVarious gaming companies, gaming industry
Common Search & ComparisonYesYes

Remote Blizzard Customer Support and Remote Game Support Specialist roles both serve gamers and require customer service skills. The main difference lies in the employer and specific job focus: Blizzard Customer Support is specific to Blizzard Entertainment, while Game Support Specialists may work for various gaming companies. Both roles involve remote work, gaming knowledge, and customer interaction, making them closely related but distinct in employer and branding.

What are popular job titles related to Remote Blizzard Customer Support jobs in Michigan?

For Remote Blizzard Customer Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Blizzard Customer Support jobs in Michigan look for?

The top searched job categories for Remote Blizzard Customer Support jobs in Michigan are:

Remote Blizzard Customer Support jobs near you

Remote Customer Service Representative

Liveops

Battle Creek, MI • Remote

$20/hr

Contractor

Re-posted 5 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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