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Remote Bilingual Customer Service Jobs in Rochester, MI

Liveops

Remote Customer Service Agent

Troy, MI · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rochester, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Utica, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Detroit, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Clinton Township, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Sterling Heights, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Warren, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Livonia, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Macomb, MI · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Warren, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Utica, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Macomb, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Showing results 21-40

All JobsBilingual Customer Service JobsRemote Bilingual Customer Service JobsRemote Bilingual Customer Service Jobs in Rochester, MI

Remote Bilingual Customer Service information

See Rochester, MI salary details

$9

$16

$23

How much do remote bilingual customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote bilingual customer service in Rochester, MI is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.26 per hour, depending on experience, location, and employer.

What are some common challenges faced in a remote bilingual customer service role, and how can I prepare for them?

Working as a remote bilingual customer service representative often means handling inquiries from diverse customers across different time zones and cultures. Common challenges include managing high call volumes, maintaining communication clarity in both languages, and resolving issues without face-to-face interaction. To prepare, it's helpful to practice active listening, become familiar with the company’s support tools, and continually improve your language proficiency. Building strong organizational skills and seeking feedback from colleagues can also help you adapt and thrive in this remote environment.

What is the difference between Remote Bilingual Customer Service vs Remote Technical Support Specialist?

AspectRemote Bilingual Customer ServiceRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; bilingual proficiencyTechnical certifications or relevant technical knowledge; bilingual skills
Work EnvironmentCustomer service centers, call centers, or remoteTechnical support teams, IT departments, or remote
Industry UsageRetail, telecom, banking, and service industriesIT, software, hardware, and tech companies
Common Search IntentCustomer service roles with bilingual skillsTechnical support roles requiring bilingual communication

Remote Bilingual Customer Service and Remote Technical Support Specialist roles both require bilingual skills and remote work environments. However, the former focuses on assisting customers with general inquiries, billing, or product issues, while the latter involves resolving technical problems related to software or hardware. Understanding these differences helps job seekers target roles aligned with their skills and career goals.

What is a remote bilingual customer service?

A Remote Bilingual Customer Service job involves assisting customers over the phone, email, or chat in two or more languages, all from a location outside of a traditional office, usually from home. Employees in this role help customers with inquiries, resolve issues, and provide information about products or services. Bilingual skills are essential because they enable the representative to communicate effectively with a broader range of customers. This job typically requires strong communication skills, patience, and proficiency in the required languages and technology platforms.

What are the key skills and qualifications needed to thrive as a remote bilingual customer service representative?

To thrive as a Remote Bilingual Customer Service Representative, you need fluency in at least two languages, excellent communication skills, and prior experience in customer support or a related field. Familiarity with CRM platforms, ticketing systems, and online communication tools is typically required. Strong problem-solving abilities, patience, and cultural sensitivity help candidates stand out in this position. These skills are crucial for delivering efficient, empathetic support to diverse customers and ensuring customer satisfaction across language barriers.

What are the most commonly searched types of Bilingual Customer Service jobs in Rochester, MI?

The most popular types of Bilingual Customer Service jobs in Rochester, MI are:

What job categories do people searching Remote Bilingual Customer Service jobs in Rochester, MI look for?

The top searched job categories for Remote Bilingual Customer Service jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Remote Bilingual Customer Service jobs?

Cities near Rochester, MI with the most Remote Bilingual Customer Service job openings:

Remote Bilingual Customer Service jobs near you
Infographic showing various Remote Bilingual Customer Service job openings in Rochester, MI as of August 2026, with employment types broken down into 50% Full Time, 24% Part Time, 12% Temporary, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,399 per year, or $16.1 per hour.

Remote Customer Service Agent

Liveops

Troy, MI • Remote

$14.75 - $19.75/hr

Contractor

Re-posted 3 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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