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Remote Bilingual Chat Representative Jobs in Trenton, NJ

PeopleJoy

Customer Support Representative

Philadelphia, PA · On-site +1

$48K - $58K/yr

Fully remote * Job Type: Full-Time * Benefits: Medical, Dental, 401(k) match, short- and long-term ... Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive ...

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Remote Bilingual Chat Representative information

See Trenton, NJ salary details

$9

$17

$25

How much do remote bilingual chat representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote bilingual chat representative in Trenton, NJ is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Bilingual Chat Representative, and why are they important?

To thrive as a Remote Bilingual Chat Representative, you need fluency in at least two languages, excellent written communication, and strong typing skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Exceptional problem-solving, empathy, and the ability to multitask make someone stand out in this position. These skills ensure efficient, accurate, and culturally sensitive support for a diverse customer base in a virtual environment.

What are some common challenges faced by Remote Bilingual Chat Representatives, and how can they be managed effectively?

Remote Bilingual Chat Representatives often encounter challenges such as managing multiple conversations simultaneously, ensuring accurate communication across languages, and maintaining productivity in a home-based environment. To handle these effectively, representatives can utilize time management techniques, leverage translation tools when needed, and set up a dedicated workspace free from distractions. Regular training and clear communication with team leaders also help in addressing customer queries efficiently and meeting performance standards.

What are Remote Bilingual Chat Representatives?

Remote Bilingual Chat Representatives are customer service professionals who communicate with clients or customers via online chat platforms. They are fluent in at least two languages, allowing them to assist a diverse customer base by answering questions, resolving issues, and providing information. Working remotely, they typically handle inquiries related to products, services, orders, or technical support. This role requires strong written communication skills, proficiency in multiple languages, and the ability to multitask efficiently in a digital environment.

What is the difference between Remote Bilingual Chat Representative vs Remote Bilingual Customer Support Agent?

AspectRemote Bilingual Chat RepresentativeRemote Bilingual Customer Support Agent
CredentialsLanguage proficiency, customer service experienceLanguage skills, customer service experience
Work EnvironmentOnline chat platforms, remoteOnline chat, email, phone, remote
Industry UsageCustomer service, tech, retailCustomer service, tech, retail
Search & ComparisonCommonly searched for roles involving bilingual chat supportOften compared as a similar customer support role in remote settings

Both roles involve providing customer support in multiple languages remotely. The main difference lies in the job titles used by employers, but they typically require similar skills, credentials, and work environments. The Remote Bilingual Chat Representative specifically emphasizes chat-based communication, while the Customer Support Agent may include multiple channels like email or phone. Both are in high demand in industries serving diverse, global customers.

What are popular job titles related to Remote Bilingual Chat Representative jobs in Trenton, NJ? For Remote Bilingual Chat Representative jobs in Trenton, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Bilingual Chat Representative jobs in Trenton, NJ look for? The top searched job categories for Remote Bilingual Chat Representative jobs in Trenton, NJ are:
What cities near Trenton, NJ are hiring for Remote Bilingual Chat Representative jobs? Cities near Trenton, NJ with the most Remote Bilingual Chat Representative job openings:
Remote Bilingual Chat Representative jobs near you
Bilingual Customer Service Representative (Korean & English).

Bilingual Customer Service Representative (Korean & English).

Pyramid Consulting

Philadelphia, PA • Remote

$24 - $25/hr

Other

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

Immediate need for a talented Bilingual Customer Service Representative (Korean & English). This is a full-time opportunity and is located in Philadelphia, PA(Remote). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-08212
Pay Range: $24 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:

  • This is a fully remote position and can sit anywhere nationwide.
  • If the candidate is not local to an office, this would be strictly contract.
  • The department is open from 8am - 8pm EST and the CSR's need to be flexible to work a 7.5-hour shift during that time frame.
  • Final shift will be share after training.
  • CSRs handle claims, benefits, enrollment, member portal, ID cards, etc., and work with customers to solve problems.
  • We are looking specifically for an individual who would be bi-lingual and able to speak Korean;
  • Due to regional dialects within the language we are looking for individuals who are native speaking Korean and English as the 2nd language.
Key Requirements and Technology Experience:
  • Key skills; Call center experience is preferred
  • Healthcare industry experience
  • Medical background helpful
  • They must be fluent and conversational in both Korean and English.
  • HS Diploma or GED with 2 years of customer service experience
  • Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills.
  • Must have strong verbal and written communication skills.
  • This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang;
  • Ability to clearly communicate complex messages over the phone.
  • Ability to navigate through multiple systems at a time.
  • ALL candidates must complete employment testing prior to submission.

Our client is a leading Health Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy
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