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Remote Bilingual Chat Representative Jobs in Raleigh, NC

Zirtual

Remote Virtual Executive Assistant

Durham, NC · On-site +1

$1.5K - $3.8K/mo

Bilingual (English/French and/or Spanish) * Experience supporting executives, entrepreneurs, or ... Zirtual representatives and offer job seekers false interviews or job offers. These scams often ...

Definiti

Channel Manager

Cary, NC · On-site +1

$140K - $141K/yr

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Represent Definiti at industry events and partner meetings to expand presence and generate new ...

Orkin

Customer Service Agent_Seasonal

Raleigh, NC · Remote

We have a FAST PACED , fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal Customer Service Tele ...

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All JobsBilingual Chat Representative JobsRemote Bilingual Chat Representative JobsRemote Bilingual Chat Representative Jobs in Raleigh, NC

Remote Bilingual Chat Representative information

See Raleigh, NC salary details

$9

$16

$24

How much do remote bilingual chat representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote bilingual chat representative in Raleigh, NC is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.22 per hour, depending on experience, location, and employer.

What is a remote bilingual chat representative?

Remote Bilingual Chat Representatives are customer service professionals who communicate with clients or customers via online chat platforms. They are fluent in at least two languages, allowing them to assist a diverse customer base by answering questions, resolving issues, and providing information. Working remotely, they typically handle inquiries related to products, services, orders, or technical support. This role requires strong written communication skills, proficiency in multiple languages, and the ability to multitask efficiently in a digital environment.

What are the key skills and qualifications needed to thrive as a remote bilingual chat representative?

To thrive as a Remote Bilingual Chat Representative, you need fluency in at least two languages, excellent written communication, and strong typing skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Exceptional problem-solving, empathy, and the ability to multitask make someone stand out in this position. These skills ensure efficient, accurate, and culturally sensitive support for a diverse customer base in a virtual environment.

What are some common challenges faced by remote bilingual chat representatives, and how can they be managed effectively?

Remote Bilingual Chat Representatives often encounter challenges such as managing multiple conversations simultaneously, ensuring accurate communication across languages, and maintaining productivity in a home-based environment. To handle these effectively, representatives can utilize time management techniques, leverage translation tools when needed, and set up a dedicated workspace free from distractions. Regular training and clear communication with team leaders also help in addressing customer queries efficiently and meeting performance standards.

What is the difference between Remote Bilingual Chat Representative vs Remote Bilingual Customer Support Agent?

AspectRemote Bilingual Chat RepresentativeRemote Bilingual Customer Support Agent
CredentialsLanguage proficiency, customer service experienceLanguage skills, customer service experience
Work EnvironmentOnline chat platforms, remoteOnline chat, email, phone, remote
Industry UsageCustomer service, tech, retailCustomer service, tech, retail
Search & ComparisonCommonly searched for roles involving bilingual chat supportOften compared as a similar customer support role in remote settings

Both roles involve providing customer support in multiple languages remotely. The main difference lies in the job titles used by employers, but they typically require similar skills, credentials, and work environments. The Remote Bilingual Chat Representative specifically emphasizes chat-based communication, while the Customer Support Agent may include multiple channels like email or phone. Both are in high demand in industries serving diverse, global customers.

What are popular job titles related to Remote Bilingual Chat Representative jobs in Raleigh, NC?

For Remote Bilingual Chat Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Bilingual Chat Representative jobs in Raleigh, NC look for?

The top searched job categories for Remote Bilingual Chat Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Bilingual Chat Representative jobs?

Cities near Raleigh, NC with the most Remote Bilingual Chat Representative job openings:

Remote Bilingual Chat Representative jobs near you
Infographic showing various Remote Bilingual Chat Representative job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $35,272 per year, or $17 per hour.

Work from Home: Customer Service Representative (Healthcare)

Raleigh, NC • Remote

Sagility
Strategic Planning Consulting Services • 10K+ employees
Learn more about Sagilityexternal

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare)

Job Description:

Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!

  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

human connection that makes our service exceptional.

Benefits You Will Enjoy:

  • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.

Your Role:

  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:

  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.

Job Requirements:

  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Additional Perks:

  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Texas (CST)United States of America

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