2

Remote Big Box Retail Jobs in Tennessee (NOW HIRING)

Technical Trainer

Memphis, TN · On-site +1

$30.25 - $40/hr

You will find our products at home improvement centers, big-box retailers, hardware stores, and automotive chains. They're in the cars you drive, the trailers you tow, and the heavy-duty machinery ...

... retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and ... Pipe, box culverts, precast drainage structures, and detention/retention systems * Prepare and ...

New

Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio ... Retail * A bachelor's degree in Accounting (Master's preferred). * A natural leader who brings ...

Remote Big Box Retail information

What is a remote big box retail job?

A remote big box retail job involves working for a large retail chain—such as Walmart, Target, or Best Buy—in a position that allows you to perform your duties from home or another remote location. These roles often include customer service, online sales support, inventory management, or IT support. Remote employees use digital tools to communicate with customers and colleagues, process orders, resolve issues, and perform other retail-related tasks. These jobs offer flexibility and the opportunity to work for major retailers without needing to be physically present in a store.

What is the difference between Remote Big Box Retail vs Remote Retail Associate?

AspectRemote Big Box RetailRemote Retail Associate
Required CredentialsHigh school diploma or equivalent, retail experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentCustomer service, inventory management, sales supportCustomer interaction, sales assistance, product knowledge
Employer & Industry UsageLarge retail chains, big box storesVarious retail stores, online retail companies
Common Search & ComparisonYesYes

Remote Big Box Retail roles typically involve supporting large retail chains with customer service, inventory, and sales tasks, often requiring retail experience. Remote Retail Associates focus on assisting customers, providing product information, and sales support, usually in smaller or online retail settings. Both roles share similar credentials but differ in scope and work environment.

What are some common challenges faced by remote employees working with big box retail clients, and how can they overcome them?

Remote employees supporting big box retail clients often encounter challenges such as coordinating across different time zones, maintaining effective communication with in-store teams, and staying updated on rapidly changing product or promotion information. To overcome these challenges, it's essential to utilize collaboration tools (like Slack, Teams, or Zoom), establish clear communication protocols, and proactively schedule regular check-ins with both the retail and internal teams. Building strong digital relationships and staying organized with shared documents can also help ensure everyone stays aligned and informed.

What are the key skills and qualifications needed to thrive in a remote big box retail position, and why are they important?

To thrive in a remote big box retail role, you need strong sales acumen, product knowledge, and experience with retail operations, often supported by a background in retail or customer service. Familiarity with point-of-sale (POS) systems, inventory management software, and common communication tools like Slack or Zoom is typically required. Excellent communication, problem-solving, and self-motivation are essential soft skills for success in a remote setting. These skills and qualities help ensure efficient operations, outstanding customer service, and effective teamwork from a distance.
What are the most commonly searched types of Big Box Retail jobs in Tennessee? The most popular types of Big Box Retail jobs in Tennessee are:
What are popular job titles related to Remote Big Box Retail jobs in Tennessee? For Remote Big Box Retail jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Big Box Retail jobs in Tennessee look for? The top searched job categories for Remote Big Box Retail jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Big Box Retail jobs? Cities in Tennessee with the most Remote Big Box Retail job openings:

Technical Trainer

MAT Holdings, Inc

Memphis, TN • On-site, Remote

$30.25 - $40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


MAT Holdings rating

6.9

Company rating: 6.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

363rd of 487 rated machine equipment manufacturers


Job description

Company Description
Join our vertically integrated team at MAT Holdings, Inc., a leading global manufacturer with a 40-year history. We're proud to provide employment opportunities for more than 14,000 employees across 12 countries. Headquartered in Long Grove, Illinois, we have over 40 factories on three continents, including 2.1 million square feet of U.S. distribution and manufacturing space.
You will find our products at home improvement centers, big-box retailers, hardware stores, and automotive chains. They're in the cars you drive, the trailers you tow, and the heavy-duty machinery you operate.
MAT can maintain consistent expertise and solutions across the entire supply chain. We're experts in engineering, manufacturing, quality assurance, logistics and distribution, marketing, design, and customer service - we don't just make it happen, we ensure it happens with excellence.
We're more than manufacturing, we're MAT.
Benefits
  • MAT Holdings Inc. and its subsidiaries offer a complete benefits package that includes medical, dental, vision, and disability insurance after 60 days of employment
  • Paid Time Off (PTO), including paid vacation, sick days, and paid holidays
  • 401k Retirement Plan + Company Match
  • Career Advancement Program, training and development
  • Wellness Programs, including fitness reimbursements and mental health support
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
  • Voluntary Life / AD&D , Employer Provided Life/AD&D
  • and More

Job Description
Job Summary
This position is with GRI Engineering and Development, LLC, a division of MAT Holdings, Inc. GRIE holds a significant market share of the aftermarket braking segment. Offering a complete line of brake rotors, drums, and friction components, GRIE has created a reputation for supplying high-quality finished components to the off-road and heavy-duty vehicle market. This position is responsible for training the automotive brake pad customers. We are currently looking for a high-energy, dynamic individual. You will be responsible for the Gulf Coast Territory. States include AL, MS, LA, AR, and TN.
Principle Responsibilities
  • Conduct technical training sessions at customer regional and national sales meetings and at trade-shows.
  • Attend ride-a-longs with customer commercial sales managers to promote and educate their customers on brake pads.
  • Present technical information on brake pads to a wide audience (both technical and non-technical). Audience size can vary from 20 - 100 people. The intent of the presentations is to educate the participants by providing technical information and fielding any questions related but not limited to, brake friction material, customer brake pad line differentiation, manufacturing, quality, and testing.
  • Responsible for problem-solving any customer issues relating to brake pad fit and/or function during customer visits.
  • Become familiar with the customer's commercial sales programs and promotions.
  • Responsible for ongoing relationship building with customers.
  • Extensive travel (up to 75%) to various locations across the US.
  • Planned and coordinated all training sessions/schedules with the customer training manager.
  • Attend yearly internal company training with corporate, R&D, and the company factories.
  • Issue weekly reports on customer visits on a timely basis, as well as participate in weekly team conference calls.

Qualifications
Competencies
  • Excellent written and verbal communication skills with the ability to present data in an organized manner
  • Strong written and presentation skills with the ability to communicate to and engage an audience in all settings, ensuring participants become more knowledgeable on our products and product lines
    • Knowledge of OE or aftermarket brake systems and components
    • Familiar with vehicle maintenance and diagnosis
  • Excellent communication and conflict resolution skills both on an individual basis and group level
  • Delivers on commitments, has strong follow-up skills, and shows consistency between words and actions
  • Proven ability to negotiate, making sound decisions in a timely and confident manner
  • Ability to influence and shape the decisions of others and to work through issues or conflicts to create
  • Highly organized, results-driven and an ability to work in a fast-paced environment
    • Must be able to interface with clients and maintain a professional image.
    • Strong commitment to customer satisfaction and quality
    • Instructional Training Experience - Classroom or on-the-job preferred

Education/Experience:
  • Minimum of 5 years on-the-job experience (i.e. service departments, dealerships, vehicle maintenance, etc.) or equivalent combination of education and experience.
  • Automotive Technical experience in Brake Systems / Repair - State or ASE/Master Certifications a plus.
  • Strong proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
  • Bi-lingual in Spanish is a plus.

The posted salary range for this position is $90,000 to $110,000. Final compensation will be determined based on the candidate's skills, experience, and qualifications.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Videos To Watch
https://www.youtube.com/watch?v=nAYYFwoeiy4

What MAT Holdings employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom