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Remote Big Box Retail Jobs in Georgia (NOW HIRING)

Sierra

Enterprise Sales Leader, Retail

Atlanta, GA · On-site +1

$450K - $470K/yr

Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our ...

Sierra

Enterprise Sales Director, Retail

Atlanta, GA · On-site +1

$260K - $280K/yr

Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our ...

Ditto

$223K - $259K/yr

Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ... S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality ...

Ditto

$185K - $305K/yr

Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ... S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality ...

Fetcherr

VP Engineering

Atlanta, GA · On-site +1

$173K - $223K/yr

Built on a glass-box architecture, it uses market data - not personal data - with full transparency ... Lead a local team while collaborating with remote and distributed teams , fostering alignment ...

Uncapped

Business Development Representative

Atlanta, GA · On-site +1

Remote, United States Role Overview At Uncapped, we help ambitious founders realize their dreams ... We are transforming the way brands and retailers grow their revenue, and BDRs start the long term ...

Uncapped

Business Development Representative

Atlanta, GA · On-site +1

Remote, United States Role Overview At Uncapped, we help ambitious founders realize their dreams ... We are transforming the way brands and retailers grow their revenue, and BDRs start the long term ...

Fetcherr

Client Success Manager

Atlanta, GA · On-site +1

Built on a glass-box architecture, it uses market data - not personal data - with full transparency ... retail, e-commerce, and beyond. We're is seeking a highly motivated and client-focused Client ...

Xplor

Senior Analyst, Transformation

Atlanta, GA · On-site +1

$84K - $112K/yr

For this position, we're open to US remote or Canada remote candidates, provided you have full ... We are inspired by meeting big picture thinkers and doers, people who can be both tactical and ...

Xplor

Senior Analyst, Transformation

Atlanta, GA · On-site +1

$84K - $112K/yr

For this position, we're open to US remote or Canada remote candidates, provided you have full ... We are inspired by meeting big picture thinkers and doers, people who can be both tactical and ...

Xplor

Senior Manager, Transformation

Atlanta, GA · On-site +1

For this position, we're open to US remote or Canada remote candidates, provided you have full ... We are inspired by meeting big picture thinkers and doers, people who can be both tactical and ...

Xplor

Senior Manager, Transformation

Atlanta, GA · On-site +1

For this position, we're open to US remote or Canada remote candidates, provided you have full ... We are inspired by meeting big picture thinkers and doers, people who can be both tactical and ...

Cloverly

Lead Product Manager

Atlanta, GA · On-site +1

**Role is hybrid in Atlanta, GA or Remote in East or Central timezones Lead Product Manager Come join ... We've made big strides already, with a core vertical SaaS product and API that enables ...

Cloverly

Lead Product Manager

Atlanta, GA · On-site +1

**Role is hybrid in Atlanta, GA or Remote in East or Central timezones Lead Product Manager Come join ... We've made big strides already, with a core vertical SaaS product and API that enables ...

Fetcherr

Account Director

Atlanta, GA · On-site +1

Built on a glass-box architecture, it uses market data - not personal data - with full transparency ... retail, e-commerce, and beyond. We're is seeking a highly motivated and client-focused Account ...

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All JobsBig Box Retail JobsRemote Big Box Retail JobsRemote Big Box Retail Jobs in Georgia

Remote Big Box Retail information

What is a remote big box retail job?

A remote big box retail job involves working for a large retail chain—such as Walmart, Target, or Best Buy—in a position that allows you to perform your duties from home or another remote location. These roles often include customer service, online sales support, inventory management, or IT support. Remote employees use digital tools to communicate with customers and colleagues, process orders, resolve issues, and perform other retail-related tasks. These jobs offer flexibility and the opportunity to work for major retailers without needing to be physically present in a store.

What are some common challenges faced by remote employees working with big box retail clients, and how can they overcome them?

Remote employees supporting big box retail clients often encounter challenges such as coordinating across different time zones, maintaining effective communication with in-store teams, and staying updated on rapidly changing product or promotion information. To overcome these challenges, it's essential to utilize collaboration tools (like Slack, Teams, or Zoom), establish clear communication protocols, and proactively schedule regular check-ins with both the retail and internal teams. Building strong digital relationships and staying organized with shared documents can also help ensure everyone stays aligned and informed.

What are the key skills and qualifications needed to thrive in a remote big box retail position, and why are they important?

To thrive in a remote big box retail role, you need strong sales acumen, product knowledge, and experience with retail operations, often supported by a background in retail or customer service. Familiarity with point-of-sale (POS) systems, inventory management software, and common communication tools like Slack or Zoom is typically required. Excellent communication, problem-solving, and self-motivation are essential soft skills for success in a remote setting. These skills and qualities help ensure efficient operations, outstanding customer service, and effective teamwork from a distance.

What is the difference between Remote Big Box Retail vs Remote Retail Associate?

AspectRemote Big Box RetailRemote Retail Associate
Required CredentialsHigh school diploma or equivalent, retail experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentCustomer service, inventory management, sales supportCustomer interaction, sales assistance, product knowledge
Employer & Industry UsageLarge retail chains, big box storesVarious retail stores, online retail companies
Common Search & ComparisonYesYes

Remote Big Box Retail roles typically involve supporting large retail chains with customer service, inventory, and sales tasks, often requiring retail experience. Remote Retail Associates focus on assisting customers, providing product information, and sales support, usually in smaller or online retail settings. Both roles share similar credentials but differ in scope and work environment.

What are the most commonly searched types of Big Box Retail jobs in Georgia?

The most popular types of Big Box Retail jobs in Georgia are:

What are popular job titles related to Remote Big Box Retail jobs in Georgia?

For Remote Big Box Retail jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Big Box Retail jobs in Georgia look for?

The top searched job categories for Remote Big Box Retail jobs in Georgia are:

What cities in Georgia are hiring for Remote Big Box Retail jobs?

Cities in Georgia with the most Remote Big Box Retail job openings:

Remote Big Box Retail jobs near you
Infographic showing various Remote Big Box Retail job openings in Georgia as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution.

Customer Success Manager, Home Improvement

ChargeAfter

Atlanta, GA • On-site, Remote

Full-time

Re-posted 19 days ago

Job description

Description
ChargeAfter is pioneering the embedded lending network for point-of-sale consumer financing for merchants and financial institutions. Powered by a network of lenders and a data-driven matching engine, ChargeAfter streamlines the distribution of credit into a single, secure, and reliable embedded lending platform. Merchants can rapidly implement ChargeAfter's omni-channel platform online, in-store, and at every point of sale, enabling them to provide personalized financing choices to their customers. Here at ChargeAfter, we are building the next unicorn in the Fintech industry and are looking for a talented and success-driven Customer Success Manager to help make it happen!
We are seeking a self-starting, outcome-driven Enterprise Customer Success Manager to lead and nurture our top-tier client relationships, with a strong focus on our growing Home Improvement sector. This individual will own the end-to-end customer journey post-sales: from successful onboarding and go-live to long-term growth and retention. As a strategic advisor to your merchants, your goal is to maximize product utilization, drive feature engagement, and ensure clients realize the full business value of the ChargeAfter platform.
The ideal candidate brings deep industry knowledge in consumer lending, specifically within the Home Improvement and retail financing space (including big-box home centers, building materials suppliers, specialty contractors, or large-scale furniture networks). You will represent ChargeAfter at a senior executive level, balancing relationship management with operational execution, while partnering closely with internal teams across Product, Engineering, Delivery, and Support to drive successful outcomes.
Location: Fully remote in the Atlanta area.
Responsibilities
You will:
  • Establish and nurture executive-level relationships at enterprise merchants following the initial sales process.
  • Own net revenue retention (NRR), gross retention, and account-level performance, ensuring B2B enterprise merchants successfully onboard, adopt, and scale on the ChargeAfter platform.
  • Drive merchant growth by identifying and executing expansion opportunities that increase transaction volume, user adoption, and overall revenue impact.
  • Act as a strategic advisor to Home Improvement merchants, helping them integrate POS financing into their omni-channel sales workflows-whether online, in-app, via associate-led tablets, or at the pro-desk.
  • Act as the primary point of coordination across internal teams, proactively identifying and helping resolve blockers to ensure timely execution.
  • Serve as an escalation point for complex account-related issues, working with internal teams to drive resolution and maintain customer trust.
  • Partner closely with Tier 2 Support to ensure effective handling of escalations and a high standard of responsiveness.
  • Ensure consistent, high-quality communication between ChargeAfter and merchant stakeholders.
  • Represent the "voice of the customer" internally, providing insights on performance, satisfaction, and opportunities for improvement.
  • Prepare for and lead QBRs and customer update meetings, delivering clear analysis, insights, and recommendations.
  • Contribute to building out repeatable B2B SaaS customer success processes, playbooks, health-scoring systems, and engagement models to support rapid scale.
  • Maintain a customer-first mindset while balancing business objectives and operational realities.

Requirements
  • 5+ years of experience managing enterprise or strategic accounts within a fast-paced B2B SaaS environment, with a proven track record of driving software adoption, product utilization, and high retention rates.
  • At least 2-3 years of proven experience within the Home Improvement Financing, or Point-of-Sale (POS) Consumer Lending ecosystem-A MUST. This includes direct familiarity with financing dynamics at the retail level (e.g., big-box hardware stores, furniture/appliance retailers) or specialized home services networks (e.g., HVAC, roofing, windows).
  • Deep understanding of consumer lending concepts, including promotional credit terms, multi-lender waterfall structures, credit application flows, approval rates, and funded volume.
  • Proven ability to build and maintain relationships with senior stakeholders and executive-level clients.
  • Strong ownership mindset with the ability to drive outcomes and navigate ambiguity.
  • Demonstrated ability to collaborate cross-functionally and drive alignment across Product, Engineering, and operational teams.
  • An analytical, data-driven mindset with experience tracking classic B2B SaaS KPIs (churn, product usage metrics, NRR) alongside merchant lending performance.
  • Strong communication and storytelling skills, with the ability to translate data into actionable insights.
  • Experience managing escalations and navigating complex customer issues.
  • Comfortable working in environments involving integrations, APIs, or technical platforms (deep technical expertise not required).
  • Collaborative team player with a proactive, solutions-oriented approach.

Apply