Are you a polished communicator who enjoys building relationships and helping clients find the right services?
Our client is seeking motivated professionals to join its growing client services team. Our client is a leading professional association for women, connecting and empowering members across industries, backgrounds, and geographic regions.
The organization receives thousands of client inquiries each week. As a Client Services Coordinator, you will follow up with prospective members, conduct brief qualifying interviews, explain available membership options, and assist qualified applicants with signing up.
Position Overview:
- Location: Remote/work from home
- Schedule: Monday through Friday, 9:00 AM–6:00 PM EST
- Employment Type: Full-time, Contract
This is a phone-based client services and enrollment role. Successful candidates will be comfortable spending most of the workday speaking with prospective members.
Key Responsibilities:
- Contact prospective clients and schedule appointments
- Conduct brief qualifying interviews
- Build rapport and develop professional client relationships
- Explain product programs, services, and benefits
- Guide qualified applicants through the enrollment process
- Convert qualified prospects into clients using a consultative, soft-close approach
- Follow up with current clients and maintain ongoing relationships
- Provide responsive, professional service
- Accurately manage daily leads and client communications
Qualifications:
- At least two years of professional work experience
- Fluent English communication skills
- Strong verbal, interpersonal, and relationship-building abilities
- Professional, articulate, and confident phone presence
- Excellent organization, focus, and time-management skills
- Positive attitude and strong work ethic
- Comfortable working independently in a remote environment
- Basic computer and internet proficiency
- Coachable, goal-oriented, and motivated to succeed
- Previous sales, client services, or customer engagement experience is preferred but not required
- An entrepreneurial mindset is a plus
Work-From-Home Requirements
Candidates must have:
- A laptop or desktop computer running Windows 11 or Mac OS (recent version)
- High-speed broadband internet with a minimum upload and download speed of 10+ Mbps
- A wired USB headset with attached mic
- A quiet, dedicated home workspace
Tablets, Chromebooks, and mobile internet connections are not compatible with this position.
Compensation and Benefits:
- Competitive base salary based on experience
- Daily, weekly, and monthly commissions, bonuses, and performance incentives
- Typical annual earnings of $50,000–$80,000, including variable compensation
- Top performers may earn ~$100,000 or more annually
- Conditional paid training
- Ongoing coaching, support, and mentorship
- Opportunities for advancement within a growing organization
Why This Role?
This position offers the flexibility of working from home while connecting with accomplished professionals across the United States and Canada. You will join a supportive, growing organization that values strong client relationships, professional development, and performance.
Apply today by submitting your resume for consideration.