Monitor and administer Managed Services bank customers' ATM fleets to ensure SLAs related to ... software, and network systems, internal and external vendors, and third-party service providers.
Monitor and administer Managed Services bank customers' ATM fleets to ensure SLAs related to ... software, and network systems, internal and external vendors, and third-party service providers.
Digital Banking Product Support Analyst 1
Lakewood, OH ยท On-site +1
Extensive knowledge of PC's/MAC's; operating systems, browsers, mobile devices, and software ... If fully remote: must be willing to travel * This position will require the ability to work ...
Digital Banking Product Support Analyst 1
Lakewood, OH ยท On-site +1
Extensive knowledge of PC's/MAC's; operating systems, browsers, mobile devices, and software ... If fully remote: must be willing to travel * This position will require the ability to work ...
International Corporate Banking PM Team Lead
Columbus, OH ยท On-site +1
$17.50 - $21.75/hr
Working knowledge of Microsoft Office software programs required. * Demonstrated success ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
International Corporate Banking PM Team Lead
Columbus, OH ยท On-site +1
$17.50 - $21.75/hr
Working knowledge of Microsoft Office software programs required. * Demonstrated success ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
In addition, it offers remote teller systems, cash dispensers, and check cashing machines ... Qualifications Expertise in the banking industry and expertise in retail distribution channels ...
In addition, it offers remote teller systems, cash dispensers, and check cashing machines ... Qualifications Expertise in the banking industry and expertise in retail distribution channels ...
2252 Security Software Data Engineer III
Cincinnati, OH ยท Remote
$110K - $123K/yr
REMOTE EST/CST Years of Experience: 5+ TOP SKILLS: Must Have * Solid understanding of encryption ... While operating within the Bank's risk appetite, achieves results by consistently identifying ...
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2252 Security Software Data Engineer III
Cincinnati, OH ยท Remote
$110K - $123K/yr
REMOTE EST/CST Years of Experience: 5+ TOP SKILLS: Must Have * Solid understanding of encryption ... While operating within the Bank's risk appetite, achieves results by consistently identifying ...
Enterprise Transformation Director
Columbus, OH ยท On-site +1
... software. Work together with a range of cross-bank functions to determine staffing models and ... Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be ...
Enterprise Transformation Director
Columbus, OH ยท On-site +1
... software. Work together with a range of cross-bank functions to determine staffing models and ... Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be ...
Nexthink Systems Engineer
Cincinnati, OH ยท Remote
Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make ... Leads the configuration of hardware and software solutions. Evaluates product and service solutions.
Nexthink Systems Engineer
Cincinnati, OH ยท Remote
Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make ... Leads the configuration of hardware and software solutions. Evaluates product and service solutions.
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description ... Automate tasks and software testing using Jenkins. Analyze and design databases and map, query, and ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description ... Automate tasks and software testing using Jenkins. Analyze and design databases and map, query, and ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description ... Automate tasks and software testing using Jenkins. Analyze and design databases and map, query, and ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description ... Automate tasks and software testing using Jenkins. Analyze and design databases and map, query, and ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description ... Automate tasks and software testing using Jenkins. Analyze and design databases and map, query, and ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description ... Automate tasks and software testing using Jenkins. Analyze and design databases and map, query, and ...
VIDEO SERVICE REPRESENTATIVE
Warren, OH ยท Remote
... remote delivery services, payments, use of credit union core processing system, and video banking technology and other software required to perform the required functions within the expected time ...
VIDEO SERVICE REPRESENTATIVE
Warren, OH ยท Remote
... remote delivery services, payments, use of credit union core processing system, and video banking technology and other software required to perform the required functions within the expected time ...
Actimize Lead Full-stack Engineer
Columbus, OH ยท On-site +1
$70K - $140K/yr
Software development - code, test, debug, document and maintain Anti-Money Laundering/Bank Secrecy ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Actimize Lead Full-stack Engineer
Columbus, OH ยท On-site +1
$70K - $140K/yr
Software development - code, test, debug, document and maintain Anti-Money Laundering/Bank Secrecy ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Actimize Lead Full-stack Engineer
Columbus, OH ยท On-site +1
$70K - $140K/yr
Software development - code, test, debug, document and maintain Anti-Money Laundering/Bank Secrecy ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Actimize Lead Full-stack Engineer
Columbus, OH ยท On-site +1
$70K - $140K/yr
Software development - code, test, debug, document and maintain Anti-Money Laundering/Bank Secrecy ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description ... Six (6) years of software development experience including creating and maintaining APIs between ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description ... Six (6) years of software development experience including creating and maintaining APIs between ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description ... Six (6) years of software development experience including creating and maintaining APIs between ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description ... Six (6) years of software development experience including creating and maintaining APIs between ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description ... Six (6) years of software development experience including creating and maintaining APIs between ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description ... Six (6) years of software development experience including creating and maintaining APIs between ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 41 S. High Street, Floor 3, Columbus, OH 43215 Detailed ... Remote or hybrid work from home policy may apply. Tobacco Free Hiring Practice: where permitted by ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 41 S. High Street, Floor 3, Columbus, OH 43215 Detailed ... Remote or hybrid work from home policy may apply. Tobacco Free Hiring Practice: where permitted by ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 41 S. High Street, Floor 3, Columbus, OH 43215 Detailed ... Remote or hybrid work from home policy may apply. Tobacco Free Hiring Practice: where permitted by ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 41 S. High Street, Floor 3, Columbus, OH 43215 Detailed ... Remote or hybrid work from home policy may apply. Tobacco Free Hiring Practice: where permitted by ...
Associate Director - Native American Financial Services PM
Cleveland, OH ยท On-site +1
$77K - $154K/yr
Open to remote work. Duties & Responsibilities: * Originate, analyze, structure and execute ... Bachelor's Degree * 5 or more years of Commercial or Corporate Banking Portfolio Management ...
Associate Director - Native American Financial Services PM
Cleveland, OH ยท On-site +1
$77K - $154K/yr
Open to remote work. Duties & Responsibilities: * Originate, analyze, structure and execute ... Bachelor's Degree * 5 or more years of Commercial or Corporate Banking Portfolio Management ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 41 S. High Street, Floor 3, Columbus, OH 43215 Detailed ... Remote or hybrid work from home policy may apply. Tobacco Free Hiring Practice: where permitted by ...
IS Technical Specialist
Columbus, OH ยท On-site +1
The Huntington National Bank Job Location: 41 S. High Street, Floor 3, Columbus, OH 43215 Detailed ... Remote or hybrid work from home policy may apply. Tobacco Free Hiring Practice: where permitted by ...
Remote Banking Software information
What is remote banking software?
What is the difference between Remote Banking Software vs Remote Banking Customer Support Representative?
| Aspect | Remote Banking Software | Remote Banking Customer Support Representative |
|---|---|---|
| Required Credentials | IT certifications, software development skills | Customer service experience, communication skills |
| Work Environment | Developing, testing, and maintaining banking software remotely | Assisting customers via phone, chat, or email remotely |
| Employer & Industry Usage | Financial institutions, fintech companies | Banking institutions, customer service centers |
Remote Banking Software professionals focus on creating and maintaining banking applications, requiring technical skills and IT certifications. In contrast, Remote Banking Customer Support Representatives handle customer inquiries and issues, emphasizing communication skills. Both roles operate remotely within the banking industry but serve different functions within the financial services sector.
What are some common challenges faced when working in a remote banking software role?
What are the key skills and qualifications needed to thrive as a Remote Banking Software Developer, and why are they important?

Service Operations Representative(100% Remote)
North Canton, OH โข On-site, Remote
Contractor
Posted 16 days ago
Job description
Client: ATM Machine Manufacturing Industry
Duration: 09 months contract role
Location: North Canton, OH 44720 (100% remote)
Shift: Mon-Fri/ 8:00am - 5:00pm
Pay Rate : USD 17.00 /hr
Job Description:
Responsibilities:
As the single point of contact (SPOC), this position focuses on providing outstanding customer and technical service in support of managed services bank customers' ATM network. Reporting to the Team Manager, the Service Operations Representative is responsible for interacting with the client and third-party vendors to resolve issues using hardware and software systems through defined processes and techniques. Working in a 24/7/365 environment, the Service Operations Representative will ensure that all problems and questions are documented, researched, escalated as necessary, and monitored until resolved.
Essential Functions:
- Monitor and administer Managed Services bank customers' ATM fleets to ensure SLAs related to processing and uptime availability are achieved.
- Administer corrective actions to ensure expedient resolution.
- Perform support desk functions such as taking customer calls and responding to email communications to resolve issues.
- Document and provide timely updates on incidents as they occur.
- Provide technical support to Managed Services Bank Customers, including troubleshooting and resolving technical problems related to hardware, software, and network systems, internal and external vendors, and third-party service providers.
- Act as the primary escalation point for internal and external customers regarding issues on various Bank ATM terminals.
- Perform related duties as required or requested by the Team Manager.
Qualifications:
Education:
- HS diploma or equivalent required.
- Some industry-specific (ATM, Financial, and/or IT) post-secondary, computer/technical education preferred.
Experience:
- Minimum of 3 years in a similar role within technical customer service/support with a demonstrated customer focus and action-oriented approach.
- Experience working in a contact center environment, with an understanding of equivalent operational experience.
Skills:
- Strong technical, analytical, communication, and problem-solving skills.
- Excellent interpersonal skills.
- Autonomy, initiative, and a strong sense of accountability.
- Strong computer skills with a working knowledge of MS Office applications (Word, Excel, and Outlook).
- Ability to troubleshoot and solve problems over the phone or via email with a large degree of independence.
- Commitment to providing excellent customer service in a fast-paced, multi-tasking environment.
- Strong problem-solving and teamwork skills.
- Capacity to meet deadlines and work under pressure with a strong sense of accountability.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Bilingual skills (e.g., English/French) are an asset but not required.
Additional Requirements:
- Performs other related responsibilities, as assigned, to support specific department/business needs.
This role is essential for maintaining the performance and reliability of the ATM network for managed services bank customers, ensuring high standards of customer service and technical support.
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About Three Point Solutions
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Nisswa, MN, US
Year founded
2003