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Remote Banking Operations Jobs in Lexington, SC (NOW HIRING)

Operations Analyst I

Columbia, SC · On-site +1

$45K - $80K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Client Operations Knowledge- Preferred * MICROSOFT ACCESS - Preferred * MICROSOFT EXCEL - Required

Financial Audit Senior Consultant

Columbia, SC · Remote

$107K/yr

Perform more complex activities relating to administration of the contract with a large banking ... Intermediate knowledge of auditing, finance, and claims operations. * Advanced negotiation ...

Remote Banking Operations information

See Lexington, SC salary details

$27K

$66.1K

$116.8K

How much do remote banking operations jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote banking operations in Lexington, SC is $66,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $87,700.00 per year, depending on experience, location, and employer.

What is a remote banking operations?

A Remote Banking Operations job involves managing and overseeing banking processes, transactions, and customer support from a remote location. Professionals in this role handle tasks such as transaction processing, fraud monitoring, compliance checks, and account management. They use digital banking tools and communication platforms to ensure seamless financial operations. Strong analytical skills, attention to detail, and knowledge of banking regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote banking operations?

To excel in Remote Banking Operations, candidates should have a solid understanding of banking procedures, payment processing, and compliance regulations, generally supported by experience in financial services or a related degree. Familiarity with core banking software, digital transaction platforms, and secure communication tools is highly valued, along with certifications in areas like AML or KYC if applicable. Strong attention to detail, problem-solving abilities, and effective virtual communication are standout soft skills in this field. These competencies are essential for maintaining accuracy, safeguarding client data, and ensuring seamless banking operations in a remote environment.

What are some typical challenges faced in remote banking operations and how are they addressed?

In Remote Banking Operations, professionals often navigate challenges such as coordinating across multiple time zones, ensuring data security, and adapting quickly to evolving financial regulations. These are typically addressed through robust digital collaboration tools, ongoing training, and adherence to strict security protocols. Teams collaborate closely through virtual channels, participate in regular updates, and rely on standardized workflows to maintain accuracy and compliance. Proactive communication and embracing continuous learning play key roles in overcoming these challenges while supporting efficient banking operations.

What are popular job titles related to Remote Banking Operations jobs in Lexington, SC? For Remote Banking Operations jobs in Lexington, SC, the most frequently searched job titles are:
What job categories do people searching Remote Banking Operations jobs in Lexington, SC look for? The top searched job categories for Remote Banking Operations jobs in Lexington, SC are:
What cities near Lexington, SC are hiring for Remote Banking Operations jobs? Cities near Lexington, SC with the most Remote Banking Operations job openings:
Infographic showing various Remote Banking Operations job openings in Lexington, SC as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $66,126 per year, or $31.8 per hour.

Customer Service Representative I (Remote Columbia, SC)

First Citizens Bank

Columbia, SC • On-site, Remote

$14.75 - $20/hr

Full-time

Posted 8 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks


Job description

Overview
This is a remote role that may only be hired in the following locations: SC
We are looking for candidates who live within 50 miles of our location: 1314 Park Street, Columbia, SC 29201
Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Training will be conducted remote and onsite. After training, candidates have the opportunity to work remote but that may be adjusted at any time based on business-related or performance-based reasons. Candidates must be willing to commute to our office on the 1st day, during the training period, and for other business initiatives as needed.
Bilingual skills (Spanish) are a plus.
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST, various full-time schedules available
Responsibilities
  • Client Service - Answers inbound client calls and chats spanning multiple banks and states. Addresses needs ranging from routine balance and transaction questions to more complex issues requiring further research. Utilizes available Bank tools and resources to provide timely, accurate resolution for each client. Maintains high client service standards throughout all activities.
  • Business Proficiency - Serves as a resource on operations, policy, and procedure information to both associates and clients. Maintains current knowledge of client calls regarding retail, commercial, bankcard, and online banking. Communicates enterprise-wide changes and impacts to clients as necessary.
  • Crime Mitigation - Serves as initial point of contact for reported fraud and forgery. Documents the reported activity and takes appropriate action. Actions may include opening, closing, or placing holds on accounts as well as refunding feeds, submitting affidavits, and escalating to the appropriate internal parties.
  • Sales Support - Identifies cross-sales opportunities through client profiles and account detail information. Promotes Bank products to clients and makes referrals to sales teams when possible.

Qualifications
High school diploma or GED with 1 year call center or customer service experience
Additional Requirements:
* Strong verbal and written communication skills
* Working knowledge of PC-based software
* Ability to work in multiple software applications at one time
* Strong keyboard skills
* Ability to multi-task in a fast-paced environment
* Ability to display professionalism while interacting with others
Other Preferred Qualifications:
* Call center experience
* Bachelor's degree
* Financial Services experience
* Bilingual (Spanish)
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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