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Crypto.com

Product Director, Banking Engagement

$150K - $250K/yr

By unifying fiat and stablecoin balances into a seamless neobank experience, you will drive the ... Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us - our internal ...

Towne Bank

Treasury Member Care Specialist

Suffolk, VA · Remote

At least 2 years of previous banking experience and with knowledge of Treasury/Cash Management ... Remote Deposit Capture, ERPs such as QuickBooks and Quicken, and Cash Management/Sweeps (Excess ...

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Treasury Management Business Support Specialist I

Treasury Management Business Support Specialist I

First Citizens Bank

Phoenix, AZ • Remote

Full-time

Posted 7 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks

Job description

Overview

This is a remote role that may only be hired in Arizona, Florida, North Carolina, or South Carolina, . This role will work 9am - 6pm PST; or 12pm 9pm EST. 

The Business Support Specialist I supports Treasury Management bank products or services within a business unit, in the execution of daily operating activities. Works directly with individuals to address issues and respond to inquiries. Facilitates workflow and ensures client satisfaction through the handling, processing, and servicing of requests.


Responsibilities
  • Account Servicing - Manages accounts, portfolios, or packages specific to line of business, including creation and termination. Performs routine data entry, processing, and documentation. Ensures accuracy and compliance with all rules and regulations.
  • Operations - Performs various operational tasks that occur during customer, vendor, and associate inquiries.
  • Service & Support - Develops relationships with customers, associates, or vendors to achieve business goals and streamline service experience. Determines target needs and provides resolution.
  • Business Proficiency - Provides knowledge in area of work. Assists in troubleshooting for both internal and external parties. May assist in promotion and distribution of Bank products or services.

Qualifications

High School Diploma or GED and 2 years of experience in Operations, or Support, or Customer Service

Preferred Qualifications:

  • Banking experience
  • Treasury Management experience 
  • Experience with call center or customer service over the phone 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

High School Diploma or GED and 2 years of experience in Operations, or Support, or Customer Service

Preferred Qualifications:

  • Banking experience
  • Treasury Management experience 
  • Experience with call center or customer service over the phone 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What First Citizens Bank employees say

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