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Remote Bank Debt Collection Jobs in Tulsa, OK (NOW HIRING)

FMS Inc.

Support Services Executive

Tulsa, OK · Remote

$14 - $18/hr

Ability to maintain confidentiality and protect patient health information (PHI) in a remote ... Adhere to all applicable laws and guidelines, including the Fair Debt Collection Practices Act ...

FMS Inc.

Third Party Collector

Tulsa, OK · Remote

$17/hr

Collection Manager LOCATION: Remote SCHEDULE: * Training: 2 months, Monday-Friday, 8:30 AM - 5:00 ... Maintain compliance with all relevant regulations, including the Fair Debt Collection Practices Act ...

All JobsBank Debt Collection JobsRemote Bank Debt Collection JobsRemote Bank Debt Collection Jobs in Tulsa, OK

Remote Bank Debt Collection information

See Tulsa, OK salary details

$6

$21

$33

How much do remote bank debt collection jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote bank debt collection in Tulsa, OK is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $26.11 per hour, depending on experience, location, and employer.

What is the difference between Remote Bank Debt Collection vs Remote Credit Analyst?

AspectRemote Bank Debt CollectionRemote Credit Analyst
Required CredentialsTypically requires collections or debt recovery experience, sometimes certifications in collectionsRequires financial analysis skills, often a degree in finance or related field, and certifications like CFA or credit analysis courses
Work EnvironmentPrimarily involves contacting debtors, negotiating payments, and managing overdue accounts remotelyFocuses on assessing creditworthiness, analyzing financial data, and making lending recommendations remotely
Employer & Industry UsageUsed by banks, financial institutions, and debt collection agenciesUsed by banks, lending companies, and financial institutions for risk assessment

While both roles operate remotely within the banking and finance industry, Remote Bank Debt Collection focuses on recovering overdue debts through communication and negotiation, whereas Remote Credit Analyst emphasizes evaluating credit risk and financial data to support lending decisions.

What are the key skills and qualifications needed to thrive as a remote bank debt collection specialist?

To thrive as a Remote Bank Debt Collection Specialist, you need a solid understanding of financial regulations, debt collection practices, and customer account management, often supported by prior experience in collections or finance. Familiarity with collection software, CRM systems, and secure communication tools is typically required. Excellent negotiation, active listening, and resilience are crucial soft skills for building rapport and resolving sensitive payment issues. These abilities are essential to ensure compliance, maximize debt recovery, and maintain positive customer relationships in a remote environment.

What is a remote bank debt collection specialist?

A Remote Bank Debt Collection job involves contacting individuals or businesses who owe money to a bank and working to recover the outstanding debt, all while working from a remote location such as home. Debt collectors communicate with debtors via phone, email, or online platforms to negotiate payment plans, explain account information, and ensure compliance with relevant laws. They must maintain accurate records of their interactions, follow strict privacy guidelines, and often use specialized software to track collections. This role requires strong communication, negotiation skills, and the ability to handle difficult conversations professionally.

What are some common challenges faced by remote bank debt collection specialists, and how can they be overcome?

Remote bank debt collectors often face challenges such as difficulty establishing rapport with clients over the phone or digital channels, managing high call volumes, and navigating varying time zones. To overcome these challenges, it's important to develop strong communication and negotiation skills, maintain detailed records, and use technology tools provided by the employer to track interactions and schedule follow-ups efficiently. Additionally, staying organized and adhering to compliance guidelines can help ensure successful collections while maintaining professionalism and empathy.
What are popular job titles related to Remote Bank Debt Collection jobs in Tulsa, OK? For Remote Bank Debt Collection jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Remote Bank Debt Collection jobs in Tulsa, OK look for? The top searched job categories for Remote Bank Debt Collection jobs in Tulsa, OK are:
Remote Bank Debt Collection jobs near you
Infographic showing various Remote Bank Debt Collection job openings in Tulsa, OK as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $43,688 per year, or $21 per hour.

Support Services Executive

FMS Inc.

Tulsa, OK • Remote

$14 - $18/hr

Full-time

Posted 18 days ago

Job description

WORK-FROM-HOME REQUIREMENTS:

  • Reliable high-speed internet and secure, quiet workspace
  • Employee-provided WFH equipment
    • Desktop & Dual Monitors - 4vCPU with minimum 1.6 GHz or faster processor. For higher video/screen share resolution and frame rate, a four-core processor or better is required
    • RAM: 8000 MB
    • Hard Drive: 6 GB or more
    • .NET Framework version 4.6.1 or later
    • Windows 10/11
    • Mouse
    • Headset
    • Webcam
  • Comfortable using video conferencing tools throughout each scheduled shift
  • Ability to maintain confidentiality and protect patient health information (PHI) in a remote environment


Position Title: Support Services Executive

Employer: FMS Inc.

Department: Support Services

Reports To: Director, Client, and Support Services

Job Summary:

FMS Inc. is seeking a seasoned, empathetic Support Services Executive to join our team. In this role, you will function as a brand ambassador, resolving complex customer issues with professionalism while driving satisfaction and retention. You will manage high-volume inquiries, maintain detailed records, and provide expert industry knowledge to enhance the overall customer experience.

Job Duties and Responsibilities:

  1. Respond promptly and professionally to client inquiries via phone and email.
  2. Resolve complex client/debtor complaints and issues, taking ownership from initial contact to resolution.
  3. Maintain detailed and accurate records of client and debtor interactions, transactions, and comments in the system of record.
  4. Maintain in-depth knowledge of industry products, services, and company policies to provide accurate information.
  5. Identify trends in client or debtor inquiries and provide actionable feedback to management to improve processes.
  6. Manage, troubleshoot, and escalate complex, high-priority issues to appropriate departments.
  7. Identify opportunities to improve the client experience and go the extra mile to build loyalty.
  8. Utilize Microsoft Office Suite (Outlook, Excel, Word) for communication and documentation.
  9. Access and navigate client portals to retrieve or input necessary account data.
  10. Review and analyze accounts within the FMS collection system to ensure proper account handling and disposition.
  11. Accurately document account notes, disposition codes, and relevant data fields to maintain up-to-date and audit-ready account records.
  12. Adhere to all applicable laws and guidelines, including the Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), HIPAA, and other federal and state regulations.
  13. Collaborate with internal departments to support overall collection efforts and operational efficiency.
  14. Perform additional administrative or office-related duties as assigned by the Director, Client, and Support Services

Job Requirements:

  1. Proven experience (3+ years preferred) as a Customer Service Representative or in a similar support role.
  2. Minimum of one year previous experience working in Epic.
  3. Excellent verbal and written communication skills.
  4. Strong proficiency in CRM software and, MS Office, and customer service ticketing systems.
  5. Proven ability to de-escalate stressful situations and manage difficult customers.
  6. Strong multitasking, organizational, and time-management skills.
  7. High school diploma or equivalent; a degree in a relevant field is a plus.

Skills:

  1. Effective communication skills with a focus on clarity, professionalism, and proper grammar.
  2. Proficient with PC use and standard office software; familiarity with collection/accounting software is a plus.
  3. Ability to work independently and manage multiple tasks with accuracy and attention to detail.
  4. Basic math proficiency, including addition, subtraction, multiplication, division, and percentages.

Other Requirements:

  1. Successful completion of a background check and drug screening is required.

Preferred Qualities:

  1. Previous experience in a medical office or hospital setting
  2. Familiarity with regulatory compliance in a debt collection or data-sensitive setting.
  3. Team-oriented with a keen sense of accountability and integrity.

Work Environment:

  • Working remotely via standard office setting with regular use of computers and telephones.
  • May involve repetitive tasks and extended periods of sitting.
  • Schedule: Full-time; Monday–Friday, standard, local business hours (CST).