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Remote Bank Customer Service Jobs in Ridgewood, NJ

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Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

As a Customer Service Associate , you will be the first point of contact for our clients, providing ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

Arsenault Inc

Customer Service Specialist

New York, NY · Remote

$18.50 - $24.50/hr

Remote work from home * Residual Income * Full health benefits * Hands-on 1-on-1 training * All ... Customer service and/or retail experience preferred but not required In the interest of community ...

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How much do remote bank customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote bank customer service in Ridgewood, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is a remote bank customer service?

A Remote Bank Customer Service job involves assisting customers with their banking needs through phone, email, or live chat while working from home. Responsibilities include handling account inquiries, troubleshooting issues, processing transactions, and providing information about banking products and services. Strong communication, problem-solving skills, and knowledge of banking procedures are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote bank customer service?

To excel as a Remote Bank Customer Service representative, you need a background in customer service, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure communication tools is often required, with some employers preferring certification in financial services or related areas. Outstanding verbal communication, patience, and emotional intelligence are essential soft skills for building trust with customers remotely. These competencies enable representatives to resolve inquiries efficiently, ensure security, and maintain excellent client relationships in a digital environment.

What does a typical workday look like for a remote bank customer service representative?

A typical day as a Remote Bank Customer Service representative involves assisting customers via phone, email, or secure chat with account inquiries, troubleshooting issues like online banking access, and explaining financial products or services. You’ll often work from a dedicated home office, following structured shifts that may include evenings or weekends depending on the bank’s hours. Collaboration with other team members, supervisors, and technical support is common, especially when resolving complex client requests. The role offers opportunities to expand your financial knowledge, and many banks provide pathways for advancement into supervisory or specialized banking roles.

What job categories do people searching Remote Bank Customer Service jobs in Ridgewood, NJ look for?

The top searched job categories for Remote Bank Customer Service jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Remote Bank Customer Service jobs?

Cities near Ridgewood, NJ with the most Remote Bank Customer Service job openings:

Remote Bank Customer Service jobs near you
Infographic showing various Remote Bank Customer Service job openings in Ridgewood, NJ as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,558 per year, or $19 per hour.

Customer Service Representative (Remote)

Becton Dickinson

Franklin Lakes, NJ • On-site, Remote

$16.25 - $22/hr

Full-time

Dental, Vision

Re-posted 12 hours ago

BD rating

7.3

Company rating: 7.3 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

307th of 489 rated machine equipment manufacturers

Job description

Company Description
Job Description
Be part of something bigger!BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.In this role you will be responsible for:Provide timely and accurate information to customers regarding their order status and/or product information requests according to established department and intra-departmental policies and procedures. Process customer returns according to established department policies and procedures. Work closely with the Medical Billing department to resolve disputed Billing charges Provide timely feedback to Customer Service Management regarding service failures or customer concerns.Partner with Sales Representatives to meet or exceed customer service expectations.To be successful in this role, you require: 1+ years medical industry or call center/customer service experienceAbility to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools.Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.Ability to solve practical problems and deal with a variety of variables.Knowledge of Microsoft Office ApplicationsAbility to work some evening shifts, weekends, or overtime as neededEducation and experience required:High School Diploma or general education degree (GED)We offer a comprehensive benefits package to include:Up to 12 company paid holidaysMedical, dental and vision insurance401(k)Tuition ReimbursementAccess to the BD Healthy Lives Program, Employee Assistance Programs, and additional support resources!For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.Why join us?A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life's purpose through the work that they do every day.You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program - which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components - is designed to support the varying needs of our diverse and global associates.To learn more about BD visit https://jobs.bd.com/Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.PDN
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All your information will be kept confidential according to EEO guidelines.

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About BD

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BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Industry

Medical equipment and supplies manufacturing and manufacturing

Company size

10,000+ Employees

Headquarters location

Franklin Lakes, NJ, US

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