ZipRecruiter

Log In

2

Remote Bank Customer Service Jobs in Union, NJ (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

next page

Showing results 1-20

All JobsBank Customer Service JobsRemote Bank Customer Service JobsRemote Bank Customer Service Jobs in Union, NJ

Remote Bank Customer Service information

See Union, NJ salary details

$10

$19

$27

How much do remote bank customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote bank customer service in Union, NJ is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What is a remote bank customer service?

A Remote Bank Customer Service job involves assisting customers with their banking needs through phone, email, or live chat while working from home. Responsibilities include handling account inquiries, troubleshooting issues, processing transactions, and providing information about banking products and services. Strong communication, problem-solving skills, and knowledge of banking procedures are essential for success in this role.

What does a typical workday look like for a remote bank customer service representative?

A typical day as a Remote Bank Customer Service representative involves assisting customers via phone, email, or secure chat with account inquiries, troubleshooting issues like online banking access, and explaining financial products or services. You’ll often work from a dedicated home office, following structured shifts that may include evenings or weekends depending on the bank’s hours. Collaboration with other team members, supervisors, and technical support is common, especially when resolving complex client requests. The role offers opportunities to expand your financial knowledge, and many banks provide pathways for advancement into supervisory or specialized banking roles.

What are the key skills and qualifications needed to thrive in remote bank customer service?

To excel as a Remote Bank Customer Service representative, you need a background in customer service, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure communication tools is often required, with some employers preferring certification in financial services or related areas. Outstanding verbal communication, patience, and emotional intelligence are essential soft skills for building trust with customers remotely. These competencies enable representatives to resolve inquiries efficiently, ensure security, and maintain excellent client relationships in a digital environment.

What are popular job titles related to Remote Bank Customer Service jobs in Union, NJ?

For Remote Bank Customer Service jobs in Union, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Bank Customer Service jobs in Union, NJ look for?

The top searched job categories for Remote Bank Customer Service jobs in Union, NJ are:

What cities near Union, NJ are hiring for Remote Bank Customer Service jobs?

Cities near Union, NJ with the most Remote Bank Customer Service job openings:

Remote Bank Customer Service jobs near you
Infographic showing various Remote Bank Customer Service job openings in Union, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,842 per year, or $19.2 per hour.

Customer Service Representative

iShare Inc

Manhattan, NY • Remote

$18/hr

Full-time

Medical, Retirement

Posted 3 days ago

New

Job description

Exciting Remote Opportunity – Apply Now!

Role: Customer Service Representative
Location: Remote
Contract: Initial 6-month contract
Schedule: 24/7 operations — 8-hour rotational shifts, including day, evening, overnight, weekend, and holiday shifts

We are seeking customer service professionals with experience in financial services, banking, retirement benefits, 401(k), insurance, healthcare claims, payment processing, or call-center operations.
Key Responsibilities

  • Assist clients with retirement-plan and benefit-payment inquiries.
  • Explain lump-sum distributions, rollovers, death benefits, and loan withdrawals.
  • Support payment processing, check reconciliation, tax forms, ACH, debit-card, and bill-payment inquiries.
  • Resolve client concerns accurately while delivering exceptional customer service.
  • Follow established procedures and maintain accurate client records.
Preferred Qualifications

  • Strong customer service and professional telephone skills.
  • Experience in finance, banking, healthcare claims, insurance, retirement benefits, or 401(k) services.
  • Familiarity with financial transactions and payment systems.
  • Excellent attention to detail and ability to manage multiple inquiries.
  • Must be comfortable working flexible rotational schedules, including night and overnight shifts.
✨ This is an excellent opportunity to build your career in benefits and financial services while working remotely. Don’t miss out—apply today!

This is a remote position.