That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
iShare
40 jobs near Columbus, OH
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Vice President Commercial Banking Client Partner
Manhattan, NY · On-site
$210K - $240K/yr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Vice President Commercial Banking Client Partner
Manhattan, NY · On-site
$210K - $240K/yr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
SENIOR MODELING LEAD
Houston, TX · On-site
$145K - $165K/yr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
SENIOR MODELING LEAD
Houston, TX · On-site
$145K - $165K/yr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Data Steward
Manhattan, NY · On-site +1
$115K/yr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Data Steward
Manhattan, NY · On-site +1
$115K/yr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Finance - Benefits CSR
$16.50 - $22.25/hr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Finance - Benefits CSR
$16.50 - $22.25/hr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Metadata Developer
Manhattan, NY · On-site +1
$115K/yr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Metadata Developer
Manhattan, NY · On-site +1
$115K/yr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Procurement Consulting SME
Manhattan, NY · On-site
$70/hr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Procurement Consulting SME
Manhattan, NY · On-site
$70/hr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Account Manager - Sports & Gaming Client
Manhattan, NY · On-site
$185K/yr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Account Manager - Sports & Gaming Client
Manhattan, NY · On-site
$185K/yr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Inbound Call Center Reps - Financial Transfer Agent Dept.
Hartford, CT · On-site
$19 - $24/hr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Inbound Call Center Reps - Financial Transfer Agent Dept.
Hartford, CT · On-site
$19 - $24/hr
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right. Who We Are ...
Data Steward
Manhattan, NY · Remote
$115K/yr
Benefits: * 401(k) * Bonus based on performance Job Title: Data Steward Job Summary We are seeking a skilled Data Steward to lead data governance, data quality, and business metadata management ...
Quick apply
Data Steward
Manhattan, NY · Remote
$115K/yr
Benefits: * 401(k) * Bonus based on performance Job Title: Data Steward Job Summary We are seeking a skilled Data Steward to lead data governance, data quality, and business metadata management ...
Inbound Call Center Reps - Financial Transfer Agent Dept.
Hartford, CT · On-site
$19 - $24/hr
Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Paid time off Hiring on Behalf of a client - Location: Onsite, Hartford, CT Shifts: 8 hour shifts Monday - Friday with shifts ...
Quick apply
Inbound Call Center Reps - Financial Transfer Agent Dept.
Hartford, CT · On-site
$19 - $24/hr
Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Paid time off Hiring on Behalf of a client - Location: Onsite, Hartford, CT Shifts: 8 hour shifts Monday - Friday with shifts ...
Transfer Agency Contact Center Supervisor Location: Hartford, CT (Onsite) Schedule: MondayFriday, 8AM6PM EST (shifted hours) Overview Lead a team of contact center specialists supporting transfer ...
Quick apply
Transfer Agency Contact Center Supervisor Location: Hartford, CT (Onsite) Schedule: MondayFriday, 8AM6PM EST (shifted hours) Overview Lead a team of contact center specialists supporting transfer ...
Procurement Consulting SME
Manhattan, NY · Remote
$70/hr
Job Title: Procurement Consulting SME (Sourcing & Process Mapping) Location: Remote Duration: Contract - 3 months Experience: 8-12+ years Role Overview We are looking for a Procurement Consulting SME ...
Quick apply
Procurement Consulting SME
Manhattan, NY · Remote
$70/hr
Job Title: Procurement Consulting SME (Sourcing & Process Mapping) Location: Remote Duration: Contract - 3 months Experience: 8-12+ years Role Overview We are looking for a Procurement Consulting SME ...
SENIOR MODELING LEAD
$145K - $165K/yr
Position: SENIOR MODELING LEAD YEARS OF EXPERIENCE: 9-10+ YEARS Location: Plano, TX & San Antonio, TX Salary range: $145k-$165K+12% Incentive & Benefits. Position Overview We are seeking a Senior ...
SENIOR MODELING LEAD
$145K - $165K/yr
Position: SENIOR MODELING LEAD YEARS OF EXPERIENCE: 9-10+ YEARS Location: Plano, TX & San Antonio, TX Salary range: $145k-$165K+12% Incentive & Benefits. Position Overview We are seeking a Senior ...
Metadata Developer
Manhattan, NY · Remote
$115K/yr
Job Title: Metadata Developer Job Summary We are seeking an experienced Metadata Developer to support enterprise-wide Data Governance and Metadata Management initiatives within a Property & Casualty ...
Quick apply
Metadata Developer
Manhattan, NY · Remote
$115K/yr
Job Title: Metadata Developer Job Summary We are seeking an experienced Metadata Developer to support enterprise-wide Data Governance and Metadata Management initiatives within a Property & Casualty ...
Vice President Commercial Banking Client Partner
$210K - $240K/yr
Vice President - Commercial Banking Client Partner Role Overview Our client, a large Data services firm is seeking a senior Commercial Banking professional to accelerate growth within its strategic ...
Vice President Commercial Banking Client Partner
$210K - $240K/yr
Vice President - Commercial Banking Client Partner Role Overview Our client, a large Data services firm is seeking a senior Commercial Banking professional to accelerate growth within its strategic ...
Transfer Agency Contact Center Supervisor Location: Hartford, CT (Onsite) Schedule: Monday-Friday, 8AM-6PM EST (shifted hours) Overview Lead a team of contact center specialists supporting transfer ...
Transfer Agency Contact Center Supervisor Location: Hartford, CT (Onsite) Schedule: Monday-Friday, 8AM-6PM EST (shifted hours) Overview Lead a team of contact center specialists supporting transfer ...
Full-time
Posted 9 days ago
Job description
Transfer Agency Contact Center Supervisor
Location: Hartford, CT (Onsite)
Schedule: Monday-Friday, 8AM-6PM EST (shifted hours)
Overview
Lead a team of contact center specialists supporting transfer agency operations. Responsible for driving service excellence, managing daily operations, and ensuring compliance while handling escalations and improving client experience
Key Responsibilities
• Supervise and coach a team to meet service, quality, and productivity goals
• Oversee shareholder transactions (purchases, redemptions, exchanges, account updates)
• Manage escalations and ensure high-quality client service
• Monitor performance metrics (SLAs, NPS, quality) and drive improvements
• Ensure compliance with regulatory and internal policies
Required Qualifications
• Supervisor or Team Lead experience in a contact center environment (REQUIRED)
• 4+ years of customer service experience, preferably in financial services
• Experience in transfer agency, brokerage operations, or investment services (REQUIRED)
• Strong leadership, communication, and problem-solving skills
• Ability to work onsite and flexible shifts between 8AM-6PM EST
About
In the perfect storm of technology forces shaping the business world, the question is not whether companies need to adapt to stay competitive but which tech partner to trust for long-term business improvement and transformation needs.
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right.
Who We Are
Based in New Jersey, iShare is a boutique IT consulting firm with strategic advisory, development, and staffing services designed for specific industry verticals. iShare was founded to fill a real market need - with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company's unique scenario and requirement, and then architect a solution accordingly.
Recognizing this gap, senior industry executives put their credibility on the line to form iShare and ensure they create a fulfilling experience with lasting value for all stakeholders - customers, employees and partners. iShare leadership team has 20+ years average IT experience and is well-rounded in technology, operations, account and customer management. Our experience spans C-Suite positions with Fortune 100 firms as well as mid-tier firms. Our background includes stints at multibillion-dollar ITO / BPO firms as well as startups.
Location: Hartford, CT (Onsite)
Schedule: Monday-Friday, 8AM-6PM EST (shifted hours)
Overview
Lead a team of contact center specialists supporting transfer agency operations. Responsible for driving service excellence, managing daily operations, and ensuring compliance while handling escalations and improving client experience
Key Responsibilities
• Supervise and coach a team to meet service, quality, and productivity goals
• Oversee shareholder transactions (purchases, redemptions, exchanges, account updates)
• Manage escalations and ensure high-quality client service
• Monitor performance metrics (SLAs, NPS, quality) and drive improvements
• Ensure compliance with regulatory and internal policies
Required Qualifications
• Supervisor or Team Lead experience in a contact center environment (REQUIRED)
• 4+ years of customer service experience, preferably in financial services
• Experience in transfer agency, brokerage operations, or investment services (REQUIRED)
• Strong leadership, communication, and problem-solving skills
• Ability to work onsite and flexible shifts between 8AM-6PM EST
About
In the perfect storm of technology forces shaping the business world, the question is not whether companies need to adapt to stay competitive but which tech partner to trust for long-term business improvement and transformation needs.
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right.
Who We Are
Based in New Jersey, iShare is a boutique IT consulting firm with strategic advisory, development, and staffing services designed for specific industry verticals. iShare was founded to fill a real market need - with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company's unique scenario and requirement, and then architect a solution accordingly.
Recognizing this gap, senior industry executives put their credibility on the line to form iShare and ensure they create a fulfilling experience with lasting value for all stakeholders - customers, employees and partners. iShare leadership team has 20+ years average IT experience and is well-rounded in technology, operations, account and customer management. Our experience spans C-Suite positions with Fortune 100 firms as well as mid-tier firms. Our background includes stints at multibillion-dollar ITO / BPO firms as well as startups.