This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... call center, or office experience preferred * Strong verbal and written communication skills
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... call center, or office experience preferred * Strong verbal and written communication skills
Sr. Genesys CX Implementation Engineer
Appleton, WI · On-site +1
Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading ...
Sr. Genesys CX Implementation Engineer
Appleton, WI · On-site +1
Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading ...
Customer Service Representative - Utility Billing
Milwaukee, WI · On-site +1
$14/hr
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... call center, or office experience preferred * Strong verbal and written communication skills
Customer Service Representative - Utility Billing
Milwaukee, WI · On-site +1
$14/hr
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... call center, or office experience preferred * Strong verbal and written communication skills
Experience: * 1-2 years of call center or collections experience in a healthcare environment * Working knowledge of insurance collections, including verification of insurance and follow-up processes ...
Experience: * 1-2 years of call center or collections experience in a healthcare environment * Working knowledge of insurance collections, including verification of insurance and follow-up processes ...
Experience: * 1-2 years of call center or collections experience in a healthcare environment * Working knowledge of insurance collections, including verification of insurance and follow-up processes ...
Experience: * 1-2 years of call center or collections experience in a healthcare environment * Working knowledge of insurance collections, including verification of insurance and follow-up processes ...
Experience: * 1-2 years of call center or collections experience in a healthcare environment * Working knowledge of insurance collections, including verification of insurance and follow-up processes ...
Quick apply
Experience: * 1-2 years of call center or collections experience in a healthcare environment * Working knowledge of insurance collections, including verification of insurance and follow-up processes ...
Remote Medical Collections Representative - Wisconsin ONLY
Manitowoc, WI · On-site +1
$16/hr
Experience: * 1-2 years of call center or collections experience in a healthcare environment * Working knowledge of insurance collections, including verification of insurance and follow-up processes ...
Remote Medical Collections Representative - Wisconsin ONLY
Manitowoc, WI · On-site +1
$16/hr
Experience: * 1-2 years of call center or collections experience in a healthcare environment * Working knowledge of insurance collections, including verification of insurance and follow-up processes ...
Remote Medical Collections Representative - Wisconsin ONLY
Manitowoc, WI · On-site +1
$16/hr
Experience: * 1-2 years of call center or collections experience in a healthcare environment * Working knowledge of insurance collections, including verification of insurance and follow-up processes ...
Remote Medical Collections Representative - Wisconsin ONLY
Manitowoc, WI · On-site +1
$16/hr
Experience: * 1-2 years of call center or collections experience in a healthcare environment * Working knowledge of insurance collections, including verification of insurance and follow-up processes ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
$21/hr
Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...
This is a fully remote, work-from-home position. Team members must perform their job duties from ... One to two years of customer service experience required, preferably in a call center, consumer ...
This is a fully remote, work-from-home position. Team members must perform their job duties from ... One to two years of customer service experience required, preferably in a call center, consumer ...
This is a fully remote, work-from-home position. Team members must perform their job duties from ... One to two years of customer service experience required, preferably in a call center, consumer ...
This is a fully remote, work-from-home position. Team members must perform their job duties from ... One to two years of customer service experience required, preferably in a call center, consumer ...
This is a fully remote, work-from-home position. Team members must perform their job duties from ... One to two years of customer service experience required, preferably in a call center, consumer ...
This is a fully remote, work-from-home position. Team members must perform their job duties from ... One to two years of customer service experience required, preferably in a call center, consumer ...
Patient Billing Representative
Green Bay, WI · On-site +1
$14/hr
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY Qualifications * Customer service or call center ...
Patient Billing Representative
Green Bay, WI · On-site +1
$14/hr
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY Qualifications * Customer service or call center ...
Remote Bank Call Center information
See Wisconsin salary details
$10.92 - $12.22
1% of jobs
$12.22 - $13.52
4% of jobs
$13.52 - $14.82
9% of jobs
$15.93 is the 25th percentile. Wages below this are outliers.
$14.82 - $16.12
13% of jobs
$16.12 - $17.43
22% of jobs
The median wage is $17.52 / hr.
$17.43 - $18.73
22% of jobs
$19.20 is the 75th percentile. Wages above this are outliers.
$18.73 - $20.03
14% of jobs
$20.03 - $21.33
8% of jobs
$21.33 - $22.63
4% of jobs
$22.63 - $23.93
3% of jobs
$23.93 - $25.23
1% of jobs
$10
$18
$25
How much do remote bank call center jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for remote bank call center in Wisconsin is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.
What is a remote bank call center?
A Remote Bank Call Center job involves assisting customers of a bank by phone, chat, or email from a remote location, such as a home office. Employees in this role handle inquiries about bank accounts, transactions, and services, help resolve issues, and provide information about products. They use secure systems to access customer information and must follow strict privacy and security protocols. This position typically requires good communication skills, customer service experience, and familiarity with basic banking processes.
What are some common challenges faced by employees in a remote bank call center, and how can they be managed?
Working in a remote bank call center can present challenges such as maintaining consistent communication with team members, managing potential feelings of isolation, and handling complex customer inquiries without immediate in-person support. To manage these challenges, employees are encouraged to utilize digital collaboration tools, participate in regular virtual team meetings, and actively seek guidance from supervisors when needed. Many organizations also provide training and resources to help staff stay connected and engaged, ensuring both productivity and job satisfaction in a remote environment.
What are the key skills and qualifications needed to thrive as a remote bank call center representative, and why are they important?
To thrive as a Remote Bank Call Center Representative, you typically need a high school diploma or equivalent, strong customer service orientation, and basic banking knowledge. Familiarity with CRM software, telephony systems, and secure data handling protocols is often required. Excellent verbal communication, active listening, patience, and problem-solving skills help build trust and resolve customer issues efficiently. These competencies ensure customer satisfaction, compliance with banking regulations, and effective remote support in a fast-paced environment.
What is the difference between Remote Bank Call Center vs Remote Customer Service Representative?
| Aspect | Remote Bank Call Center | Remote Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; banking knowledge | High school diploma or equivalent; general customer service skills |
| Work Environment | Banking call centers, often during business hours | Various industries, flexible locations, often during business hours |
| Employer & Industry | Financial institutions, banks | Multiple industries including retail, tech, healthcare |
| Common Search & Comparison | Focus on banking-specific roles, certifications, and banking products | Broader customer service roles across industries |
The Remote Bank Call Center primarily involves handling banking-related inquiries within financial institutions, requiring banking knowledge and specific certifications. In contrast, Remote Customer Service Representatives work across various industries, providing general customer support. While both roles involve remote communication skills, the banking call center role is specialized in financial products and banking procedures.
What are popular job titles related to Remote Bank Call Center jobs in Wisconsin?
For Remote Bank Call Center jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Bank Call Center jobs in Wisconsin look for?
The top searched job categories for Remote Bank Call Center jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Bank Call Center jobs?
Cities in Wisconsin with the most Remote Bank Call Center job openings:
$14/hr
Full-time
Posted 6 days ago
Job description
Five Star Solutions is looking for friendly, dependable Customer Service Representatives to support customers with their natural gas utility accounts. In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.
The ideal candidate is patient, professional, and comfortable assisting customers with billing and account issues while providing a positive customer experience.
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Responsibilities
- Assist customers with questions regarding their natural gas bills and account balances
- Process and assist with customer payments
- Research and resolve account-related issues
- Explain billing information, charges, and payment options clearly
- Update and maintain accurate customer account information
- Handle customer questions and concerns professionally and efficiently
- Follow established procedures and privacy requirements
- Document customer interactions accurately
- Escalate issues when additional assistance or authorization is required
- Provide excellent customer service on every interaction
Qualifications
- 1 year Previous customer service, call center, or office experience preferred
- Strong verbal and written communication skills
- Comfortable working with billing and account information
- Strong attention to detail
- Ability to navigate multiple computer systems
- Professional and empathetic approach to customer concerns
- Reliable attendance and punctuality
- Ability to work independently and as part of a team
- Comfortable handling potentially difficult customer interactions
- Must be comfortable cross training on other accounts
$14 - $14 an hour
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between- 7:00am-9:00pm (CST) ; Work Days - M-F
Paid Training - typically 1 week in length from 8:00am-5:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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