ZipRecruiter

Log In

2

Remote Bank Call Center Jobs in Texas (NOW HIRING)

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

ValorVIP

Call Center Agent

Dallas, TX · On-site +1

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

ASCENSUS

Bilingual Call Center Representative

Houston, TX · Remote

$19/hr

  • Retirement

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

ASCENSUS

Bilingual Call Center Representative

Austin, TX · Remote

$19/hr

  • Retirement

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

ASCENSUS

Bilingual Call Center Representative

Dallas, TX · Remote

$19/hr

  • Retirement

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

previous pagenext page

Showing results 21-40

All JobsBank Call Center JobsRemote Bank Call Center JobsRemote Bank Call Center Jobs in Texas

Remote Bank Call Center information

See Texas salary details

$10

$16

$23

How much do remote bank call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote bank call center in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote bank call center representative, and why are they important?

To thrive as a Remote Bank Call Center Representative, you typically need a high school diploma or equivalent, strong customer service orientation, and basic banking knowledge. Familiarity with CRM software, telephony systems, and secure data handling protocols is often required. Excellent verbal communication, active listening, patience, and problem-solving skills help build trust and resolve customer issues efficiently. These competencies ensure customer satisfaction, compliance with banking regulations, and effective remote support in a fast-paced environment.

What is a remote bank call center?

A Remote Bank Call Center job involves assisting customers of a bank by phone, chat, or email from a remote location, such as a home office. Employees in this role handle inquiries about bank accounts, transactions, and services, help resolve issues, and provide information about products. They use secure systems to access customer information and must follow strict privacy and security protocols. This position typically requires good communication skills, customer service experience, and familiarity with basic banking processes.

What are some common challenges faced by employees in a remote bank call center, and how can they be managed?

Working in a remote bank call center can present challenges such as maintaining consistent communication with team members, managing potential feelings of isolation, and handling complex customer inquiries without immediate in-person support. To manage these challenges, employees are encouraged to utilize digital collaboration tools, participate in regular virtual team meetings, and actively seek guidance from supervisors when needed. Many organizations also provide training and resources to help staff stay connected and engaged, ensuring both productivity and job satisfaction in a remote environment.

What is the difference between Remote Bank Call Center vs Remote Customer Service Representative?

AspectRemote Bank Call CenterRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; banking knowledgeHigh school diploma or equivalent; general customer service skills
Work EnvironmentBanking call centers, often during business hoursVarious industries, flexible locations, often during business hours
Employer & IndustryFinancial institutions, banksMultiple industries including retail, tech, healthcare
Common Search & ComparisonFocus on banking-specific roles, certifications, and banking productsBroader customer service roles across industries

The Remote Bank Call Center primarily involves handling banking-related inquiries within financial institutions, requiring banking knowledge and specific certifications. In contrast, Remote Customer Service Representatives work across various industries, providing general customer support. While both roles involve remote communication skills, the banking call center role is specialized in financial products and banking procedures.

What are popular job titles related to Remote Bank Call Center jobs in Texas?

For Remote Bank Call Center jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Bank Call Center jobs in Texas look for?

The top searched job categories for Remote Bank Call Center jobs in Texas are:

What cities in Texas are hiring for Remote Bank Call Center jobs?

Cities in Texas with the most Remote Bank Call Center job openings:

Remote Bank Call Center jobs near you
Infographic showing various Remote Bank Call Center job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Remote Full time Call Center Agent

Cerida Investment Corp

El Paso, TX • Remote

$16/hr

Full-time

Re-posted 20 days ago

Job description

Customer Service Agent – Remote

Job Type: Full Time – Work from Home

Hours: Varies with flexibility, Evenings

Salary: $16.00

Benefits: Available after 60 days for full-time employees

About AnswerNet

AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.

Job Summary:

We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.

Job Duties / Responsibilities / Essential Functions:

Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers

Required Knowledge /Skills / Abilities / Qualifications:

Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry least one year of previous high-volume call center experience

WAH Requirements:

PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet, dedicated place to work free from distractions, including pets and children.