ZipRecruiter

Log In

2

Remote Background Friendly Call Center Jobs in Georgia

travelinc

Contact Center Manager

Duluth, GA · On-site

CONTACT CENTER MANAGER We are seeking a savvy Contact Center Manager with a background in leading teams in a 24/7 365 contact center / call center setting. Multiple shifts available. If you're a pro ...

MCI Careers

Call CenterSales Representative

Savannah, GA · Remote

$12 - $15.25/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call CenterSales Representative

Savannah, GA · Remote

$12 - $15.25/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Liveops

Remote Customer Service Representative

Rome, GA · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ... Background check requires a non-refundable fee paid to the vendor. View background requirements ...

previous page

Showing results 41-60

All JobsBackground Friendly Call Center JobsRemote Background Friendly Call Center JobsRemote Background Friendly Call Center Jobs in Georgia

Remote Background Friendly Call Center information

What is the difference between Remote Background Friendly Call Center vs Remote Customer Service Representative?

AspectRemote Background Friendly Call CenterRemote Customer Service Representative
CredentialsMinimal; often no formal background check requiredTypically requires basic customer service skills, sometimes background check
Work EnvironmentCall center setup, often with multiple agentsHome office or remote setup, individual focus
Industry UsageCommon in telecommunication, tech support, salesWidespread across retail, tech, healthcare
Search & Comparison IntentLooking for roles with background restrictions in call centersSeeking remote customer service jobs without background concerns

The Remote Background Friendly Call Center role is designed for individuals with background restrictions, often emphasizing minimal background checks and a call center environment. In contrast, Remote Customer Service Representatives work across various industries, typically requiring basic skills and offering more diverse work settings. Both roles serve customer needs remotely but differ mainly in background screening and industry focus.

What are the most commonly searched types of Background Friendly Call Center jobs in Georgia?

The most popular types of Background Friendly Call Center jobs in Georgia are:

What are popular job titles related to Remote Background Friendly Call Center jobs in Georgia?

For Remote Background Friendly Call Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Background Friendly Call Center jobs in Georgia look for?

The top searched job categories for Remote Background Friendly Call Center jobs in Georgia are:

What cities in Georgia are hiring for Remote Background Friendly Call Center jobs?

Cities in Georgia with the most Remote Background Friendly Call Center job openings:

Remote Background Friendly Call Center jobs near you
Infographic showing various Remote Background Friendly Call Center job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Contact Center Manager

travelinc

Duluth, GA • On-site

Full-time

Posted 8 days ago

Job description

CONTACT CENTER MANAGER 

We are seeking a savvy Contact Center Manager with a background in leading teams in a 24/7 365 contact center / call center setting. Multiple shifts available. If you're a pro at cultivating talent, driving performance, and elevating customer experiences in the travel industry, this is your chance to shine! If you have a background in corporate travel - even better!

 RESPONSIBILITIES: 

  • Manage and oversee a team of travel consultants in an inbound 24/7 call center.

  • Coach and mentor call center staff through challenging customer service issues.

  • Develop monthly, quarterly and annual call center goals and action plans.

  • Support the Quality Assurance (QA) program, ensuring that the team meets or exceeds acceptable quality scores, coaching individuals as needed.

  • Conduct periodic 1:1 coaching sessions and lead regular team meetings.

  • Ensure performance targets are met or exceeded for team and individuals..

  • Interface with Workforce Management to ensure proper staffing levels.

  • Effectively handle client escalations, solve issues, and take steps to use escalations as a coaching opportunity.

  • Monitor metrics, KPIs and data and proactively identify opportunities to drive efficiency and effectiveness; work to improve the client experience and other business processes.

 QUALIFICATIONS/SKILLS:

  • Bachelor’s Degree in business or related field or equivalent combination of education and experience.

  • 5+ years experience in a travel management contact center environment or closely related industry required with 3+ years experience in direct supervisory role responsible for associate coaching and development.  

  • Expertise in travel management, products, and services preferred.

  • Proficiency with call center software, such as Five9, and customer relationship management (CRM) systems.

  • Strong working knowledge and skills of one or more GDS systems and other travel and contact center systems and tools preferred.

Join us in creating a dynamic, results-driven environment where excellence thrives and client expectations are not just met, but exceeded. Apply now and be part of transforming our Contact Center to new heights of success!

WHAT WE OFFER:

At Travel Incorporated, you'll be part of an established and well-respected company that provides the absolute best service to our customers. In addition, we are forward-thinking and have stayed ahead of the curve in our industry through innovation, technology and constant process improvement. Our dedicated associates give their best every day, and have fun while doing it! Learn more about our business and culture by visiting  www.travelinc.com.

Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at hr@travelinc.com.

Connecting innovative technology with superior service to advance business travel


Apply