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Remote Background Friendly Call Center Jobs in California

TEKsystems

Call Center Representative 1

Los Angeles, CA · Remote

$18 - $19/hr

Remote Schedule: Mon - Sun 7a - 8p Employment Type: Contract/Full-Time Job Overview We are seeking ... Call Center Support Experience Level Intermediate If you're passionate about helping customers and ...

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Remote Background Friendly Call Center information

What is the difference between Remote Background Friendly Call Center vs Remote Customer Service Representative?

AspectRemote Background Friendly Call CenterRemote Customer Service Representative
CredentialsMinimal; often no formal background check requiredTypically requires basic customer service skills, sometimes background check
Work EnvironmentCall center setup, often with multiple agentsHome office or remote setup, individual focus
Industry UsageCommon in telecommunication, tech support, salesWidespread across retail, tech, healthcare
Search & Comparison IntentLooking for roles with background restrictions in call centersSeeking remote customer service jobs without background concerns

The Remote Background Friendly Call Center role is designed for individuals with background restrictions, often emphasizing minimal background checks and a call center environment. In contrast, Remote Customer Service Representatives work across various industries, typically requiring basic skills and offering more diverse work settings. Both roles serve customer needs remotely but differ mainly in background screening and industry focus.

What are the most commonly searched types of Background Friendly Call Center jobs in California?

The most popular types of Background Friendly Call Center jobs in California are:

What are popular job titles related to Remote Background Friendly Call Center jobs in California?

For Remote Background Friendly Call Center jobs in California, the most frequently searched job titles are:

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The top searched job categories for Remote Background Friendly Call Center jobs in California are:

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Cities in California with the most Remote Background Friendly Call Center job openings:

Remote Background Friendly Call Center jobs near you

Inside Sales Agent - Call Center Remote

NVISION Eye Centers

Aliso Viejo, CA • On-site, Remote

$21 - $25/hr

Full-time

Posted 9 days ago

Job description

Overview
NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we provide the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice®.
We're looking for a high energy, people focused Inside Sales Call Center Agent who excels at building trust, influencing decisions, and guiding patients toward life-changing vision correction procedures. This role is ideal for someone who loves connecting with people, thrives in a fast-paced environment, and knows how to turn meaningful conversations into scheduled appointments.
You'll serve as the first impression for prospective patients educating, supporting, and motivating them to take the next step in their vision journey. The right candidate is persuasive without being pushy, empathetic without losing focus, and confident in leading consultative sales conversations from first inquiry to booked consultation.
Hourly rate is $21 - $25 per hour with incentive compensation potential.
This is a remote position; however you must be located in one of the states we operate in: California, Arizona, Oregon, Nevada, Texas or Utah.
Responsibilities
  • Engage prospective patients with enthusiasm, confidence, and professionalism from the very first call
  • Convert inbound inquiries into scheduled consultations through consultative conversation and relationship building
  • Educate patients on procedures, financing options, and the NVISION experience in a clear, compelling way
  • Overcome objections and help hesitant callers feel confident moving forward
  • Deliver a concierge level experience that exceeds expectations
  • Make outbound follow-up calls to reengage prospective patients and maximize conversions
  • Build trust while representing our surgeons and clinical teams with professionalism
  • Use empathy and sound judgment when assisting anxious or upset callers
  • Accurately schedule appointments across multiple clinic locations
  • Collaborate with clinic teams to support patient retention and satisfaction
  • Maintain strong product knowledge and stay informed on offerings and processes
  • Meet and exceed performance metrics related to conversion, booking, and patient satisfaction

Qualifications
  • 2+ years of sales or customer engagement experience (inside sales, retail, real estate, appointment setting, hospitality, or similar)
  • Proven ability to influence conversations and convert opportunities into appointments or sales
  • Excellent verbal communication skills with confidence and professionalism
  • Competitive, goal-oriented mindset with a strong work ethic
  • Ability to multitask and perform in a fast-paced environment
  • Strong emotional intelligence and ability to connect quickly
  • Experience in healthcare, aesthetics, elective procedures, or ophthalmology is a plus
  • Bilingual English/Spanish is a plus

Min
USD $21.00/Hr.
Max
USD $25.00/Hr.

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