Jackson, MI · Remote
$16.50/hr
... status · Perform back-office processing support for utility clients and their customers · ... remote environment · Comfort working in a technical or regulated setting · Basic computer ...
Quick apply
Jackson, MI · Remote
$16.50/hr
... status · Perform back-office processing support for utility clients and their customers · ... remote environment · Comfort working in a technical or regulated setting · Basic computer ...
Jackson, MI · Remote
$15.50/hr
... status · Perform back-office processing support for utility clients and their customers · ... remote environment · Comfort working in a technical or regulated setting · Basic computer ...
Quick apply
Jackson, MI · Remote
$15.50/hr
... status · Perform back-office processing support for utility clients and their customers · ... remote environment · Comfort working in a technical or regulated setting · Basic computer ...
$14 - $15.85
5% of jobs
$15.85 - $17.70
10% of jobs
$19.45 is the 25th percentile. Wages below this are outliers.
$17.70 - $19.54
11% of jobs
$19.54 - $21.39
2% of jobs
$21.39 - $23.24
17% of jobs
The median wage is $25.09 / hr.
$23.24 - $25.09
5% of jobs
$25.09 - $26.94
10% of jobs
$26.94 - $28.79
11% of jobs
$29.55 is the 75th percentile. Wages above this are outliers.
$28.79 - $30.64
12% of jobs
$30.64 - $32.49
11% of jobs
$32.49 - $34.34
7% of jobs
$13
$25
$34
A Remote Back Office job involves performing administrative, data management, and support tasks for a company from a remote location. Responsibilities may include data entry, processing transactions, managing documents, and assisting with customer or internal inquiries. These roles help ensure smooth business operations without direct customer interaction. Remote Back Office employees use digital tools to collaborate with teams and complete tasks efficiently.
To thrive as a Remote Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by a relevant degree or experience in business administration. Familiarity with office software such as Microsoft Office Suite, Google Workspace, and cloud-based CRM or data management systems is typically required. Excellent communication, time management, and problem-solving abilities help set individuals apart in this position. These skills ensure efficient, accurate support of business operations, enabling smooth workflow and effective collaboration across remote teams.
Remote Back Office professionals often face challenges such as managing multiple priorities, staying organized without in-person supervision, and maintaining efficient communication with cross-functional teams. To manage these, it's important to establish clear routines, leverage productivity and collaboration tools, and keep open lines of virtual communication. Many find that proactively setting daily goals and maintaining regular check-ins with supervisors and teammates helps them stay focused and aligned with company objectives. Adapting to varied time zones and working independently builds resilience and flexibility, valuable traits in today’s distributed work environments.
For Remote Back Office jobs in Jackson, MI, the most frequently searched job titles are:
The top searched job categories for Remote Back Office jobs in Jackson, MI are:
Cities near Jackson, MI with the most Remote Back Office job openings:
$16.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 25 days ago
Energy Customer Care Agent (Work From Home)
Location: Michigan (Remote), must reside in the state of Michigan
Schedule: Monday-Friday 8:00 am-5:00 pm
Pay Rate: $16.50 an hour
Position Overview
We are seeking detail-oriented and customer-focused Energy Customer Care Agents to join our dedicated energy team. In this work-from-home role, you will support utility customers by delivering exceptional service in a specialized, technical environment. Our team plays a critical role in helping customers and program participants successfully navigate energy efficiency programs.
Key Responsibilities
· Review and process energy efficiency incentive applications for accuracy and eligibility
· Finalize approved energy applications and ensure accurate payment processing
· Provide inbound and outbound customer support via phone and online chat
· Assist applicants and program participants with program questions and application status
· Perform back-office processing support for utility clients and their customers
· Maintain a high level of accuracy while managing repetitive data and detailed information
Required Skills & Qualifications
· Strong attention to detail and ability to focus on repetitive data-driven tasks
· Excellent customer service and communication skills (verbal and written)
· Ability to work independently in a remote environment
· Comfort working in a technical or regulated setting
· Basic computer proficiency and ability to navigate multiple systems
Preferred Qualifications
· Previous customer service, call center, or data processing experience
· Experience in utilities, energy efficiency programs, or technical customer support
· Familiarity with CRM systems or application processing platforms
Work Environment
· Fully remote (work from home)
· Structured, process-driven role with consistent daily tasks
· Supportive team focused on accuracy, service quality, and customer satisfaction
Why Join Us?
· Make a meaningful impact by supporting energy efficiency initiatives
· Stable remote work opportunity
· Be part of a knowledgeable and dedicated energy services team
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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