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Remote Back Office Insurance Jobs in Michigan (NOW HIRING)

Member First Mortgage LLC

Processor (REMOTE)

Grand Rapids, MI · Remote

$38K - $52K/yr

Employer paid Life Insurance * 100% Employer paid Vision * 401K Plan with match * 20 days PTO - no ... Fun, laid back, and collaborative team environment. Responsibilities: * Reviews new residential ...

Great American Insurance Group

$69K - $92K/yr

Summit provides independent insurance agents and their clients with market-leading workers' comp ... office, 1 day remote) or will work remotely in the following states: Georgia, Illinois, Indiana ...

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Remote Back Office Insurance information

What is the difference between Remote Back Office Insurance vs Remote Customer Service Insurance?

AspectRemote Back Office InsuranceRemote Customer Service Insurance
Primary RoleAdministrative support, claims processing, policy managementCustomer inquiries, policy information, issue resolution
Required SkillsInsurance knowledge, data entry, documentationCommunication skills, product knowledge, problem-solving
Work EnvironmentData systems, administrative platformsCustomer communication channels, CRM tools
CertificationsInsurance licenses or certifications often preferredCustomer service certifications beneficial

Remote Back Office Insurance focuses on administrative and claims support within the insurance industry, while Remote Customer Service Insurance emphasizes direct communication with clients. Both roles often require insurance knowledge, but their daily tasks and skill sets differ, catering to different aspects of insurance operations.

What are the key skills and qualifications needed to thrive as a Remote Back Office Insurance professional, and why are they important?

To thrive as a Remote Back Office Insurance professional, you need strong analytical skills, attention to detail, and a foundational understanding of insurance processes, often supported by a degree in business or finance. Familiarity with insurance management software, CRM systems, and digital document processing tools is typically required. Excellent organizational skills, clear written communication, and the ability to work independently help professionals excel in remote environments. These skills ensure accurate policy administration, efficient claims processing, and seamless support for clients and front-line agents.

What are Remote Back Office Insurance jobs?

Remote Back Office Insurance jobs involve supporting insurance companies with essential administrative tasks from a remote location. Employees in these roles may handle data entry, policy processing, claims administration, document management, and customer record updates. They typically do not interact directly with clients but play a crucial part in maintaining the accuracy and efficiency of insurance operations. Working remotely, these professionals use specialized software and communication tools to collaborate with other team members and ensure smooth business processes.

What are some common challenges faced by remote back office insurance professionals, and how can they be managed?

Remote back office insurance professionals often navigate challenges such as coordinating effectively with on-site teams, maintaining data security, and managing workflow without direct supervision. To address these, it's important to establish clear communication channels, use secure digital platforms, and set structured daily routines. Regular virtual meetings and collaboration tools help ensure alignment with team objectives, while ongoing training in compliance and cybersecurity keeps remote workers informed and protected.
What are popular job titles related to Remote Back Office Insurance jobs in Michigan? For Remote Back Office Insurance jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Back Office Insurance jobs in Michigan look for? The top searched job categories for Remote Back Office Insurance jobs in Michigan are:
What cities in Michigan are hiring for Remote Back Office Insurance jobs? Cities in Michigan with the most Remote Back Office Insurance job openings:
Remote Back Office Insurance jobs near you
Processor (REMOTE)

Processor (REMOTE)

Member First Mortgage LLC

Grand Rapids, MI • Remote

$38K - $52K/yr

Full-time

Medical, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Processor

Fully Remote

Member First Mortgage is seeking a Processor to join our growing Processing team. This is an excellent opportunity to join our award-winning team which has been recognized as Best and Brightest companies to work for in the nation! In this role you will be responsible for providing clerical support for all mortgage loan processing activities. Obtains and verifies necessary information and prepares documents for underwriting and closing review.


Founded on the credit union philosophy of 'People Helping People', we have become the trusted full-service mortgage provider to over 200 credit unions across the U.S. This philosophy, along with our core values of honesty and integrity, make careers with Member First Mortgage dynamic and rewarding through our friendly and family-oriented culture that is dedicated to the growth and success of our employees.

Benefits We Offer:

  • Generous and competitive healthcare packages
  • Employer paid short-term and long-term disability
  • Employer paid Life Insurance
  • 100% Employer paid Vision
  • 401K Plan with match
  • 20 days PTO - no waiting periods!
  • Fun, laid back, and collaborative team environment.

Responsibilities:

  • Reviews new residential loan application files to verify that application data is complete and meets Company standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment. Clarifies missing or questionable information and tracks development of information to ensure compliance with underwriting guidelines. Clears prior to funding conditions.
  • Communicates status of loans to buyer, seller, realtor, credit union and title company. Resolves or refers requests and problems promptly and courteously.
  • Calls or writes credit bureau and employer to verify accuracy of information.
  • Orders and follows up on essential third-party items from vendors (i.e., appraisal, title, flood certificate, written verification of income/employment, payoffs, etc.).
  • Records data on status of loans, including number of new applications and loans approved, canceled, or denied. Prepares monthly status report.

Experience: 10 years' experience in mortgage loan processing


Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g. information technology certifications in lieu of a degree).


Other Skills:

  • Understanding of the mortgage loan processing functions, including FHA/VA and conventional lending.
  • Knowledge of mortgage related requirements, procedures, and underwriting criteria.
  • Ten key calculator, typewriter and keyboard skills.
  • Good basic math skills.
  • Well organized.


Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee must occasionally lift and/or move up to 10 pounds. The employee is frequently required to spend extended hours in front of a computer screen, use hands and fingers, and to speak in and listen carefully on the telephone.


Work Environment: Schedule: Monday through Friday, 8:30am – 5pm EST. While performing the duties of this job, the employee regularly works in a remote and/or in office setting.

If you are looking for a company that is dedicated to your success and is ethically motivated to provide exceptional member service, we encourage you to apply!


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