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Remote Avesis Jobs (NOW HIRING)

Appeals and Grievances Coordinator

Phoenix, AZ · Remote

$21.25 - $26.25/hr

Apply Avesis policy, plan documents and/or state guidelines when processing appeals or grievances ... As this role is a remote role, you are required to maintain internet service that allows you to ...

Customer Engagement Specialist

Phoenix, AZ · On-site +1

$18.14 - $30.24/hr

... REMOTE MEMBER ENGAGEMENT CALL CENTER. BECAUSE WE FREQUENTLY RECRUIT FOR THIS ROLE, WE KEEP THIS ... Please visit Avesis Pay Zones for more information on which locations are included in each of our ...

... REMOTE MEMBER ENGAGEMENT CALL CENTER. BECAUSE WE FREQUENTLY RECRUIT FOR THIS ROLE, WE KEEP THIS ... Please visit Avesis Pay Zones for more information on which locations are included in each of our ...

Appeals and Grievances Coordinator

$22.50 - $28/hr

Apply Avesis policy, plan documents and/or state guidelines when processing appeals or grievances ... As this role is a remote role, you are required to maintain internet service that allows you to ...

... REMOTE MEMBER ENGAGEMENT CALL CENTER. BECAUSE WE FREQUENTLY RECRUIT FOR THIS ROLE, WE KEEP THIS ... Please visit Avesis Pay Zones for more information on which locations are included in each of our ...

... REMOTE MEMBER ENGAGEMENT CALL CENTER. BECAUSE WE FREQUENTLY RECRUIT FOR THIS ROLE, WE KEEP THIS ... Please visit Avesis Pay Zones for more information on which locations are included in each of our ...

Remote Avesis information

See salary details

$83.5K

$127K

$171K

How much do remote avesis jobs pay per year?

As of Jun 1, 2026, the average yearly pay for remote avesis in the United States is $127,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Avesis Customer Service Representative, and why are they important?

To thrive as a Remote Avesis Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with healthcare or dental insurance policies, often requiring a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center phone systems, and data entry tools is typically expected. Patience, active listening, and a customer-focused attitude are crucial soft skills that help build rapport and resolve issues efficiently. These skills ensure accurate service delivery, customer satisfaction, and effective support in a remote work environment.

How does working remotely as an Avesis customer service representative impact daily communication and collaboration with the team?

As a remote Avesis customer service representative, much of your daily communication with team members and supervisors happens through digital channels like email, chat, and video meetings. While you enjoy the flexibility of working from home, staying proactive in communication and regularly joining virtual team huddles are essential to stay aligned with company goals and updates. Collaboration tools are used to share information about customer cases and resolve complex issues together. Strong self-motivation and clear online communication skills are key to thriving in this remote work environment.

What are Remote Avesis jobs?

Remote Avesis jobs are positions offered by Avesis, a national vision, dental, and hearing benefits administrator, that allow employees to work from home or another remote location instead of a traditional office. These jobs can include a range of roles such as customer service representatives, claims processors, and other administrative or support positions. Working remotely for Avesis provides flexibility and may require reliable internet access, strong communication skills, and the ability to work independently while meeting company standards and goals.

What is the difference between Remote Avesis vs Remote Optometrist?

AspectRemote AvesisRemote Optometrist
CredentialsLicensing in optometry, certification in vision careLicensing in optometry, certification in vision care
Work EnvironmentRemote, administrative or customer support roles in vision insuranceRemote clinical or consultation roles in eye care
Industry UsageInsurance companies, healthcare providersOptometry clinics, healthcare organizations
Common Search IntentJob opportunities, remote work in vision insuranceRemote clinical optometry roles, telehealth optometry

Remote Avesis typically involves administrative, customer support, or insurance-related roles within the vision care industry, often requiring knowledge of vision insurance policies. Remote Optometrist positions focus on providing clinical eye care services remotely, requiring licensure and clinical expertise. Both roles are remote but serve different functions within the eye care industry.

What are the most commonly searched types of Avesis jobs? The most popular types of Avesis jobs are:
Utilization Management Clinical Dental Processor

Utilization Management Clinical Dental Processor

Avesis

Phoenix, AZ • Remote

Other

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago


Avesis rating

8.3

Company rating: 8.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

111th of 259 rated insurance


Job description

Join us for an exciting career with the leading provider of supplemental benefits!

Our Promise


Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

As a Utilization Management Clinical Dental Processor, you will leverage your professional judgment to evaluate service requests and determine their appropriateness, assessing the necessity of treatments prior to provision. You will apply national clinical criteria and maintain up-to-date knowledge of relevant laws, regulations, and organizational policies, utilizing clinical judgment in your evaluations. To meet our client standards, you will be required to complete 13 to 18 cases per hour, ensuring our contractual obligations are fulfilled. Additionally, you will complete clinical scripts, review patient histories, and import supporting documentation into our internal system. Work hours will be determined by your manager and may vary based on location, department needs, and workflow. Mandatory overtime may be required during peak seasons.

Functional:

  • Conducts reviews of prior authorizations by providers -- determining cases of recommended treatment in accordance with Avesis UM procedural guidelines or refers the case to Clinical Director or consultant for professional review of clinical denials.
  • Ensures that the right systems, processes, and measurements are in place to assist with accurate clinical determinations are rendered
  • Understands and upholds Avesis' policies and obligations relative to the UM reviews required by each client contract.
  • Documents approval decisions for treatment in accordance with prescribed UM department procedural guidance, and forwards applicable files to the client health plan as required by each contract.
  • Provide recommendations on department policies, objectives, and initiatives. Evaluate and suggest changes as necessary to optimize processes and efficiencies. Works in partnership with Avsis personnel to improve system efficiency and collaborate on complex barriers that arise.
  • Maintains a daily level of productivity in accordance with departmental requirements for production and quality standards.
  • Maintains effective intradepartmental communications through sharing of plans, general company news and other information through informal interactions; and actively participates in routine departmental meetings.
  • Other Duties as assigned.

Core:

  • Maintain strict confidentiality of information related to Avsis and its customers, following our information security policies. This obligation continues even after employment ends, including secure handling of data and access management
  • Must be self-motivated and highly organized with the ability to work autonomously without direct supervision
  • Ability to convey information and engage an audience in a professional setting.
  • Ability to operate in a fast-paced environment under tight deadlines and deliver high-quality work consistently.
  • Use virtual platforms like Teams and Microsoft Outlook for collaboration. Participate in regular monthly check-ins and bi-weekly department touch bases for market updates and team alignment.

Behavioral:

  • Collegiality: building strong relationships on company-wide, approachable, and helpful, ability to mentor and support team growth.
  • Initiative: readiness to lead or take action to achieve goals.
  • Communicative: ability to relay issues, concepts, and ideas to others easily orally and in writing.
  • Member-focused: going above and beyond to make our members feel seen, valued, and appreciated.
  • Detail-oriented and thorough: managing and completing details of assignments without too much oversight.
  • Flexible and responsive: managing new demands, changes, and situations.
  • Critical Thinking: effectively troubleshoot complex issues, problem solve and multi-task.
  • Integrity & responsibility: acting with a clear sense of ownership for actions, decisions and to keep information confidential when required.
  • Collaborative: ability to represent your own interests while being fair to those representing other or competing ideas in search of a workable solution for all parties.

Minimum Qualifications:

  • High School Diploma/GED
  • Dental Assistant or Dental Hygienist required.
  • Dental Assistant certificate or 2 years of chair side assisting
  • 1-2 years of experience reviewing dental x-rays, models, photos, and patient charts required
  • Proficiency with Microsoft Office and other Windows-based applications
  • Strong reading, writing, and professional communication skills
  • Ability to manage multiple tasks and prioritize work
  • Adaptability to handle multiple and changing priorities
  • Effective time management and organizational skills
  • Access to reliable internet connection (25 MBPS upload/10 MBPS download speed) and an appropriate workspace are essential for success in this remote role.

Preferred Qualifications:

  • X-Ray certification is highly preferred.
  • Knowledge of Medicare, Medicaid, or commercial insurance
  • Experience with HCPCS, CPT, CDT, and ICD-10 coding

At Avsis, we strive to design equitable, and competitive compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current pay ranges for new hires in each zone are:

Zone A: $18.33-$30.55 Zone B: $19.97-$33.29 Zone C: $21.50-$35.84 FLSA Status: Hourly/Non-Exempt

This role may also be eligible for benefits, bonuses, and commission.

Please visit Avesis Pay Zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

We Offer

  • Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
  • Competitive compensation package.
  • Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
  • Life and disability insurance.
  • A great 401(k) with company match.
  • Tuition assistance, paid parental leave and backup family care.
  • Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
  • Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
  • Employee Resource Groups that advocate for inclusion and diversity in all that we do.
  • Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

How To Stay Safe

Avsis is aware of fraudulent activity by individuals falsely representing themselves as Avsis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company.

Avsis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during our process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avsis recruiters will come from a verified email address ending in @ Avsiscom.

We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to ITsupport@Avesis.com.

To learn more about protecting yourself from fraudulent activity, please refer to this article link (https://consumer.ftc.gov/articles/how-avoid-scam). If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: https://reportfraud.ftc.gov/#/) with the Federal Trade Commission. Avsis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity.

Equal Employment Opportunity

At Avsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training and retaining those individuals that share similar goals. Come Dare to be Different at Avsis, where We See You!