... remote setting. Responsibilities : • Act as the first point of IT support for our customers • ... AV tools, mobile devices, VOIP, Active Directory, firewalls/switches, Onboarding/Offboarding ...
... remote setting. Responsibilities : • Act as the first point of IT support for our customers • ... AV tools, mobile devices, VOIP, Active Directory, firewalls/switches, Onboarding/Offboarding ...
Field and Network Operations Technician
Baltimore, MD · Remote
$25 - $29/hr
The Network Operations Technician works closely with internal Gable technical teams, remote ... Strong AV, computer, digital signage, and hardware knowledge preferred. * Strong attention to ...
Field and Network Operations Technician
Baltimore, MD · Remote
$25 - $29/hr
The Network Operations Technician works closely with internal Gable technical teams, remote ... Strong AV, computer, digital signage, and hardware knowledge preferred. * Strong attention to ...
Field and Network Operations Technician
Baltimore, MD · Remote
$25 - $29/hr
The Network Operations Technician works closely with internal Gable technical teams, remote ... Strong AV, computer, digital signage, and hardware knowledge preferred. * Strong attention to ...
Field and Network Operations Technician
Baltimore, MD · Remote
$25 - $29/hr
The Network Operations Technician works closely with internal Gable technical teams, remote ... Strong AV, computer, digital signage, and hardware knowledge preferred. * Strong attention to ...
Field Support Technician
Chicago, IL · On-site +1
$20.25 - $27.75/hr
Basic Knowledge of Cisco AV Room kits (Webex) * Basic understanding of Design and Construction ... First line of troubleshooting for remote networks * Adaptive and willing to learn business ...
Field Support Technician
Chicago, IL · On-site +1
$20.25 - $27.75/hr
Basic Knowledge of Cisco AV Room kits (Webex) * Basic understanding of Design and Construction ... First line of troubleshooting for remote networks * Adaptive and willing to learn business ...
Field Support Technician
Chicago, IL · On-site +1
$20.25 - $27.75/hr
Basic Knowledge of Cisco AV Room kits (Webex) * Basic understanding of Design and Construction ... First line of troubleshooting for remote networks * Adaptive and willing to learn business ...
Field Support Technician
Chicago, IL · On-site +1
$20.25 - $27.75/hr
Basic Knowledge of Cisco AV Room kits (Webex) * Basic understanding of Design and Construction ... First line of troubleshooting for remote networks * Adaptive and willing to learn business ...
Field Support Technician
Chicago, IL · On-site +1
$20.25 - $27.75/hr
Basic Knowledge of Cisco AV Room kits (Webex) * Basic understanding of Design and Construction ... First line of troubleshooting for remote networks * Adaptive and willing to learn business ...
Field Support Technician
Chicago, IL · On-site +1
$20.25 - $27.75/hr
Basic Knowledge of Cisco AV Room kits (Webex) * Basic understanding of Design and Construction ... First line of troubleshooting for remote networks * Adaptive and willing to learn business ...
Field Support Technician
Chicago, IL · On-site +1
$20.25 - $27.75/hr
Basic Knowledge of Cisco AV Room kits (Webex) * Basic understanding of Design and Construction ... First line of troubleshooting for remote networks * Adaptive and willing to learn business ...
Field Support Technician
Chicago, IL · On-site +1
$20.25 - $27.75/hr
Basic Knowledge of Cisco AV Room kits (Webex) * Basic understanding of Design and Construction ... First line of troubleshooting for remote networks * Adaptive and willing to learn business ...
Field Support Technician
Chicago, IL · On-site +1
$20.25 - $27.75/hr
Basic Knowledge of Cisco AV Room kits (Webex) * Basic understanding of Design and Construction ... First line of troubleshooting for remote networks * Adaptive and willing to learn business ...
Field Support Technician
Chicago, IL · On-site +1
$20.25 - $27.75/hr
Basic Knowledge of Cisco AV Room kits (Webex) * Basic understanding of Design and Construction ... First line of troubleshooting for remote networks * Adaptive and willing to learn business ...
Field Support Technician
Chicago, IL · On-site +1
$20.25 - $27.75/hr
Basic Knowledge of Cisco AV Room kits (Webex) * Basic understanding of Design and Construction ... First line of troubleshooting for remote networks * Adaptive and willing to learn business ...
Field Support Technician
Chicago, IL · On-site +1
$20.25 - $27.75/hr
Basic Knowledge of Cisco AV Room kits (Webex) * Basic understanding of Design and Construction ... First line of troubleshooting for remote networks * Adaptive and willing to learn business ...
AV Service Technician, Residential Automation Systems
Dulles, VA · Remote
$41K/yr
The Role We are looking for a dedicated Field Service Technician who will have broad responsibility ... This unique role blends hands-on field service with dedicated office hours to provide remote, phone ...
AV Service Technician, Residential Automation Systems
Dulles, VA · Remote
$41K/yr
The Role We are looking for a dedicated Field Service Technician who will have broad responsibility ... This unique role blends hands-on field service with dedicated office hours to provide remote, phone ...
AV Service Technician, Residential Automation Systems
Dulles, VA · Remote
$41K/yr
The Role We are looking for a dedicated Field Service Technician who will have broad responsibility ... This unique role blends hands-on field service with dedicated office hours to provide remote, phone ...
AV Service Technician, Residential Automation Systems
Dulles, VA · Remote
$41K/yr
The Role We are looking for a dedicated Field Service Technician who will have broad responsibility ... This unique role blends hands-on field service with dedicated office hours to provide remote, phone ...
Welcome to Visual Sound, the company that exceeds your AV expectations. With Visual Sound, you will enjoy the benefits that come from partnering with highly-trained, industry-certified professionals ...
Welcome to Visual Sound, the company that exceeds your AV expectations. With Visual Sound, you will enjoy the benefits that come from partnering with highly-trained, industry-certified professionals ...
The Role We are looking for a dedicated Field Service Technician who will have broad responsibility ... This unique role blends hands-on field service with dedicated office hours to provide remote, phone ...
The Role We are looking for a dedicated Field Service Technician who will have broad responsibility ... This unique role blends hands-on field service with dedicated office hours to provide remote, phone ...
We're looking for someone who communicates with confidence, understands AV/IT systems deeply, and ... To learn more, check out our Benefits At A Glance. #LI-REMOTE
We're looking for someone who communicates with confidence, understands AV/IT systems deeply, and ... To learn more, check out our Benefits At A Glance. #LI-REMOTE
Remote Field Service Technician III
Omaha, NE · On-site +1
Remote Field Service Technician III Location: Remote-NE Working hours: 40 DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development ...
Remote Field Service Technician III
Omaha, NE · On-site +1
Remote Field Service Technician III Location: Remote-NE Working hours: 40 DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development ...
The Field Service Technician Senior for Roush CleanTech (RCT) will provide on-site and remote diagnostic and service support for RCT customers and service personnel. The role will support the ...
Quick apply
The Field Service Technician Senior for Roush CleanTech (RCT) will provide on-site and remote diagnostic and service support for RCT customers and service personnel. The role will support the ...
Field Service Technician Senior - REMOTE
Livonia, MI · On-site +1
The Field Service Technician Senior for Roush CleanTech (RCT) will provide on-site and remote diagnostic and service support for RCT customers and service personnel. The role will support the ...
Field Service Technician Senior - REMOTE
Livonia, MI · On-site +1
The Field Service Technician Senior for Roush CleanTech (RCT) will provide on-site and remote diagnostic and service support for RCT customers and service personnel. The role will support the ...
Communicate proper steps and best practices to the client for use of AV & Control system * Remotely ... via remote access * Schedule, dispatch and manage service technicians for site visits * Weekend ...
Communicate proper steps and best practices to the client for use of AV & Control system * Remotely ... via remote access * Schedule, dispatch and manage service technicians for site visits * Weekend ...
The Field Service Technician Senior for Roush CleanTech (RCT) will provide on-site and remote diagnostic and service support for RCT customers and service personnel. The role will support the ...
Quick apply
The Field Service Technician Senior for Roush CleanTech (RCT) will provide on-site and remote diagnostic and service support for RCT customers and service personnel. The role will support the ...
The Field Service Technician Senior for Roush CleanTech (RCT) will provide on-site and remote diagnostic and service support for RCT customers and service personnel. The role will support the ...
Quick apply
The Field Service Technician Senior for Roush CleanTech (RCT) will provide on-site and remote diagnostic and service support for RCT customers and service personnel. The role will support the ...
Remote Av Technician information
What is remote job?
What is the meaning of remote in one word?
What is the meaning of the word remote?
How can I make 2000 a week working from home?
What is the difference between Remote Av Technician vs AV Support Specialist?
| Aspect | Remote AV Technician | AV Support Specialist |
|---|---|---|
| Certifications | AVIXA CTS, CompTIA certifications | AVIXA CTS, vendor-specific certifications |
| Work Environment | Remote troubleshooting, remote diagnostics | On-site and remote support for AV systems |
| Industry Usage | Technology, corporate, education | Corporate, event venues, education |
| Job Focus | Technical diagnostics, remote repairs | Installation, maintenance, on-site support |
The Remote AV Technician primarily focuses on remote diagnostics and troubleshooting of audiovisual systems, often working from a distance using remote access tools. In contrast, an AV Support Specialist may perform both on-site and remote support, including installation and maintenance. While both roles require similar certifications and industry knowledge, the Remote AV Technician emphasizes remote technical skills, whereas the AV Support Specialist combines on-site and remote responsibilities.
Job description
Ascend Technologies is a company that provides IT support services, and they are seeking a Service Desk Technician to act as the first point of contact for their customers. The role involves resolving end-user incidents and providing high-quality customer service in a remote setting.
Responsibilities:
• Act as the first point of IT support for our customers
• Answering incoming calls, emails, and web-submissions in a customer friendly and efficient manner
• Resolve end-user incidents and requests efficiently
• Explain technical issues and terms in a way our clients can understand
• Providing high-end, customer focused service that our clients expect
• Service Desk position may have on-call responsibilities and an occasional weekend/holiday work requirement on a rotational basis. (Any Holidays worked are paid 2x the hourly salary)
• Other responsibilities as assigned by management
Qualifications:
Required:
• Strong technical aptitude with Level 1 experience supporting and resolving end-user issues related to Windows OS, O365, AV tools, mobile devices, VOIP, Active Directory, firewalls/switches, Onboarding/Offboarding Requests, and other infrastructure requirements.
• One year of experience in a technical position.
• Top performers in customer service positions: answering support calls, emails and following up with clients.
• Consistently exceeded customer expectations by providing exemplary service.
Preferred:
• Service Desk or customer support experience preferred.
Company:
Ascend Technologies helps customers to make IT investments, meet the needs of business and optimize productivity Founded in 2020, the company is headquartered in Chicago, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Ascend Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Chicago, IL, US
Year founded
2019