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Remote Automotive Technical Support Jobs in Rosemount, MN

ABB

VFD Technical Support Specialist

Minneapolis, MN · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

Elire

Summer 2027 Technical Support Internship

Minneapolis, MN · On-site +1

$15.75 - $20/hr

Help with and track IT assets Main Office & Remote Technical Support and Corporate Desktop Support: * Support new employee onboarding and offboarding IT needs * Provide end-user desktop support and ...

Centstone

Service Desk Support Analyst

Minneapolis, MN · Remote

$21 - $28.75/hr

Minnesota (Remote) Employment Type: Contract Schedule: Standard Business Hours (Occasional On-Site Meetings as Required) Experience: 2-4+ Years of Technical Support or Service Desk Experience About ...

A-Line Greetings

Remote Support Specialist

Edina, MN · On-site +1

$25 - $38/hr

Remote Technical Support Specialist Join A-Line Greetings A-Line Greetings Salutations A-Leine Greetings is dedicated to manufacturing the greatest greeting cards and social expression products in ...

ALINE GREETINGS LLC

Remote Support Specialist

Edina, MN · Remote

$25 - $38/hr

Remote Technical Support Specialist Join A-Line Greetings A-Line Greetings Salutations A-Leine Greetings is dedicated to manufacturing the greatest greeting cards and social expression products in ...

ALINE GREETINGS LLC

Remote Support Specialist

Edina, MN · On-site +1

$25 - $38/hr

Remote Technical Support SpecialistJoin A-Line Greetings A-Line Greetings Salutations A-Leine Greetings is dedicated to manufacturing the greatest greeting cards and social expression products in the ...

Land O'Lakes

Dairy Technical Specialist

Arden Hills, MN · Remote

Engages in technical support of direct selling activities (80%): * Provides farmgate Sales support ... This role is remote and requires travel, living within the area is necessary. * This is a sales ...

Optomec Inc

Support Manager

Saint Paul, MN · Remote

Excellent remote customer-facing communication skills; experience managing escalations virtually ... Technical background in relevant equipment or systems serviced by your organization. * Experience ...

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Remote Automotive Technical Support information

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How much do remote automotive technical support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote automotive technical support in Rosemount, MN is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $28.99 per hour, depending on experience, location, and employer.

What is remote automotive technical support?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the typical daily tasks and responsibilities for remote automotive technical support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What are the key skills and qualifications needed to thrive in remote automotive technical support?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

What job categories do people searching Remote Automotive Technical Support jobs in Rosemount, MN look for?

The top searched job categories for Remote Automotive Technical Support jobs in Rosemount, MN are:

What cities near Rosemount, MN are hiring for Remote Automotive Technical Support jobs?

Cities near Rosemount, MN with the most Remote Automotive Technical Support job openings:

Remote Automotive Technical Support jobs near you

Technical Support Specialist

Beyond Impact

North Oaks, MN • On-site, Remote

Full-time

Re-posted 29 days ago

Job description

Company Description
Beyond Impact is a leading Managed Service Provider (MSP) delivering top-tier IT solutions, security, and support to businesses. As a Microsoft Partner and a provider of Secure365 solutions, we specialize in managed infrastructure, endpoint security, and user protection.
Job Description
We are looking for a Technical Support Specialist to join our growing team. This role will provide frontline support for our customers, ensuring their Windows environments, Microsoft 365 services, and security tools (Kaseya User and Endpoint products) are running optimally.
Key Responsibilities:
  • Provide Level 1 & 2 technical support for Windows Desktop and Windows Server environments, troubleshooting hardware, software, and network-related issues.
  • Manage and support Microsoft 365 services, including email (Exchange), Teams, SharePoint, and OneDrive.
  • Administer and troubleshoot Kaseya User and Endpoint products, including security monitoring, patching, and automation.
  • Respond to and resolve customer tickets in a timely manner using our ticketing system (Autotask).
  • Assist in deploying and configuring workstations, Windows servers, security solutions, and remote access tools.
  • Monitor and maintain Windows Server environments, including basic administration, patching, and performance troubleshooting.
  • Educate and assist end-users on best practices for security and technology use.
  • Document resolutions and maintain accurate customer records in our knowledge base.

Qualifications
Windows Desktop & Server Experience:
  • Troubleshooting and configuring Windows 10/11.
  • Supporting Windows Server (Level 1 & 2), including Active Directory, DNS, DHCP, and Group Policy.
    Microsoft 365 Administration:
  • Familiarity with Exchange, Teams, OneDrive, SharePoint, and security/compliance settings.
    Kaseya User and Endpoint Management:
  • Experience managing patching, remote access, and security tools within Kaseya.
    IT Troubleshooting & Support:
  • Ability to diagnose and resolve software, hardware, and networking issues efficiently.
    Customer Service Mindset:
  • Strong communication skills and ability to assist non-technical users.
    Documentation & Ticketing Systems:
  • Experience using IT ticketing systems (Autotask preferred).

Preferred but not required:
  • Experience with Intune, backup solutions, and security best practices.
  • Knowledge of firewall, networking, or endpoint protection tools.
  • IT certifications such as Any Microsoft Certifications, Kaseya Certifications, etc.

Additional Information
All your information will be kept confidential according to EEO guidelines.

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