Provide remote customer/technical support, including warranty case work, remote vehicle diagnostics ... Minimum of 10 years of automotive mechanic/technician experience OR an Associates degree in ...
Provide remote customer/technical support, including warranty case work, remote vehicle diagnostics ... Minimum of 10 years of automotive mechanic/technician experience OR an Associates degree in ...
Diagnostics & Data Systems Engineer
Dearborn, MI · On-site +1
$109K - $169K/yr
... automotive electrical architecture and leveraging cloud-based diagnostics to support field service, troubleshooting, and continuous improvement. 2. Supporting cloud diagnostics, remote telemetry, and ...
Diagnostics & Data Systems Engineer
Dearborn, MI · On-site +1
$109K - $169K/yr
... automotive electrical architecture and leveraging cloud-based diagnostics to support field service, troubleshooting, and continuous improvement. 2. Supporting cloud diagnostics, remote telemetry, and ...
... remote services, diagnostics, and vehicle data flows. * Solid knowledge of automotive development and quality processes, including PDP/APQP principles, milestone readiness, validation maturity, issue ...
... remote services, diagnostics, and vehicle data flows. * Solid knowledge of automotive development and quality processes, including PDP/APQP principles, milestone readiness, validation maturity, issue ...
Electric Vehicle Service Technician
Detroit, MI · On-site +1
General knowledge of charging, automotive, and/or vehicle systems * Hands-on experience in either ... Remote working is expected during COVID-19 workplace safety closure * Minimal travel is required.
Electric Vehicle Service Technician
Detroit, MI · On-site +1
General knowledge of charging, automotive, and/or vehicle systems * Hands-on experience in either ... Remote working is expected during COVID-19 workplace safety closure * Minimal travel is required.
Remote Automotive Diagnostics information
What is a remote automotive diagnostics?
A Remote Automotive Diagnostics job involves using specialized software and tools to analyze vehicle systems and identify issues without being physically present with the car. Technicians access vehicle data remotely through telematics, onboard diagnostics (OBD), or cloud-based platforms. They interpret fault codes, recommend repairs, and sometimes assist mechanics or vehicle owners in troubleshooting problems. This role is essential for fleet management, automotive service centers, and manufacturers to improve efficiency and reduce downtime.
What are the daily responsibilities of a remote automotive diagnostics professional?
Professionals in Remote Automotive Diagnostics typically spend their days analyzing vehicle data, interpreting diagnostic codes, and guiding on-site technicians or customers through troubleshooting procedures via phone, chat, or video calls. They often review service logs, update digital records, and provide recommendations for repairs or maintenance based on their findings. Additionally, they may collaborate with dealership staff, fleet managers, or manufacturers to resolve complex issues or escalate cases that require in-person intervention. This role is largely computer-based, requires excellent communication skills, and often involves multitasking to manage multiple cases simultaneously. Staying updated on the latest automotive technologies and diagnostic protocols is also an important part of the job.
What skills and qualifications are needed for remote automotive diagnostics?
To thrive in Remote Automotive Diagnostics, you need a solid understanding of automotive systems, diagnostic procedures, and problem-solving skills, typically supported by experience or certifications in automotive technology. Proficiency with diagnostic software, OBD-II scanners, telematics platforms, and remote communication tools is essential. Strong customer service skills, attention to detail, and clear, concise communication abilities are crucial to effectively support clients and technicians remotely. These competencies ensure accurate diagnostics, timely support, and high levels of customer satisfaction in a virtual service environment.
What are the most commonly searched types of Automotive Diagnostics jobs in Michigan?
The most popular types of Automotive Diagnostics jobs in Michigan are:
What are popular job titles related to Remote Automotive Diagnostics jobs in Michigan?
For Remote Automotive Diagnostics jobs in Michigan, the most frequently searched job titles are:
- Commercial Kitchen Installer
- Entry Level Insurance Claims Adjuster
- Remote Automotive Warranty Claims Adjuster
- Trainee Marine Insurance Underwriter
- Entry Level Insurance Adjuster
- Insurance Adjuster Training
- Diminished Value Claims Adjuster
- Mechanical Claims Adjuster
- Remote Insurance Adjuster
- Independent Insurance Adjuster
What job categories do people searching Remote Automotive Diagnostics jobs in Michigan look for?
The top searched job categories for Remote Automotive Diagnostics jobs in Michigan are:
What cities in Michigan are hiring for Remote Automotive Diagnostics jobs?
Cities in Michigan with the most Remote Automotive Diagnostics job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Roush rating
7.7
Based on 48 frontline employees who took The Breakroom Quiz
230th of 494 rated machine equipment manufacturers
Job description
We fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for providing engineering, testing, prototype, and manufacturing services to the transportation industry, Roush also provides significant support to the aerospace, defense and theme park industries. With over 2,400 employees in facilities throughout the United States, Europe, Asia, and South America, our unique combination of creativity and tenacity activates big ideas on a global stage.
The Field Service Technician Senior for Roush CleanTech (RCT) will provide on-site and remote diagnostic and service support for RCT customers and service personnel. The role will support the engineering, customer support and technical content teams. The Field Service Technician Senior will work independently and represent Roush to customers and service technicians. This is a remote position that will service the Southeast region of the United States and will require up to 75% travel.
As the Field Service Technician Senior, you will:
- Provide on site customer support to service centers and customer locations in the US and Canada to diagnose and repair vehicles and conduct technician training
- Provide remote customer/technical support, including warranty case work, remote vehicle diagnostics and customer support via email and phone calls
- Engineering support - Includes gathering images for engineering, reviewing new products and collecting emissions data
- Work with engineering, technical publications and marketing to create and review installation manuals, service manuals and marketing content
- Work with customers to resolve a technical or other issue in a professional manner
- Pre-Trip work includes scheduling travel and coordinating on site visits
- Post- Trip work includes writing after trip reports and completing expense reports
- Support junior technicians and provide assistance and coaching
- Address more complex technical challenges and escalated issues
As the Field Service Technician Senior, you will need:
- High school diploma or equivalent
- Minimum of 10 years of automotive mechanic/technician experience OR an Associates degree in automotive technology or engineering or related field with 4 years of automotive technician/mechanic experience
- Experience in classroom instruction, presentation skills and hands-on training delivery
- Experience with liquid propane gas (LPG) and/or compressed/liquid natural gas (CNG/LNG)
- Acceptable motor vehicle record (MVR)
- Ability to diagnose, troubleshoot and repair On Board Diagnostics (OBD) II engine related drivability concerns
- Knowledge of and ability to use OBD scan tools
- Ability to read and follow electrical schematics
- Excellent verbal and written communication skills
- Ability to present technical data and instruction in a training environment
- Proficient computer skills including the use of MS Office programs
A successful candidate may also have:
- Ability to work overtime as needed including weekends
Our full-time benefits include: medical, dental, vision, life insurance, earned sick time, STD, LTD, 401K, tuition reimbursement, paid vacation, paid holidays, and more.
If you share our passion for providing innovative solutions to complex challenges, we want you on our team.
Please visit our careers page and apply by clicking on this link: https://jobs.roush.com/us/en/
Visit our website: www.roush.com
Like us on Facebook: www.facebook.com/RoushCareers
Roush is an EO employer - Veterans/Disabled and other protected categories
If you need a reasonable accommodation for our employment application process due to disability, please contact Roush Talent Acquisition at (734) 779-7087.
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