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Remote Auto Insurance Fraud Investigator Jobs in Virginia

USAA

Associate Auto Adjuster-Claims

Chesapeake, VA · On-site +1

$48K - $62K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or ...

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All JobsAuto Insurance Fraud Investigator JobsRemote Auto Insurance Fraud Investigator JobsRemote Auto Insurance Fraud Investigator Jobs in Virginia

Remote Auto Insurance Fraud Investigator information

What is the difference between Remote Auto Insurance Fraud Investigator vs Remote Auto Claims Adjuster?

AspectRemote Auto Insurance Fraud InvestigatorRemote Auto Claims Adjuster
Primary RoleDetects and investigates insurance fraud casesEvaluates and processes auto insurance claims
Required CredentialsInsurance or fraud investigation certifications often preferredAdjuster license and claims handling certifications
Work EnvironmentRemote, investigative setting, often with law enforcement or legal teamsRemote, customer service and claims processing environment
Industry UsageInsurance companies, fraud detection agenciesInsurance companies, third-party claims organizations

While both roles work within the auto insurance industry and may require similar certifications, the Remote Auto Insurance Fraud Investigator focuses on uncovering fraud, whereas the Remote Auto Claims Adjuster handles the assessment and settlement of claims. Understanding these differences helps job seekers target the right position based on their skills and interests.

What are popular job titles related to Remote Auto Insurance Fraud Investigator jobs in Virginia?

For Remote Auto Insurance Fraud Investigator jobs in Virginia, the most frequently searched job titles are:

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The top searched job categories for Remote Auto Insurance Fraud Investigator jobs in Virginia are:

What cities in Virginia are hiring for Remote Auto Insurance Fraud Investigator jobs?

Cities in Virginia with the most Remote Auto Insurance Fraud Investigator job openings:

Infographic showing various Remote Auto Insurance Fraud Investigator job openings in Virginia as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Supervisor - Fraud Investigations

Richmond, VA • On-site, Remote

Atlantic Union Bank
Commercial Banking • 1 - 5K employees
Learn more about Atlantic Union Bankexternal

$39.71 - $71.49/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Atlantic Union Bank rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Job Family: Risk Management
Job Sub-Family: Financial Crimes Risk Management
Career Specialization: Fraud Investigations
Career Stream: Management
Career Level: M1
Job Profile
Position Description
The Supervisor, Fraud Investigations is responsible for leading a customer-focused fraud victim support function that serves as a dedicated liaison for customers who have experienced fraud. This role oversees teammates who communicate directly with impacted customers, help them navigate the fraud process, facilitate the collection of required documentation, provide ongoing status updates, educate customers on fraud prevention and recovery steps, and coordinate with internal partners to support timely and compassionate resolution.
The Supervisor partners closely with Fraud Strategy, Fraud Operations, Risk, Compliance, Contact Center, Branches, Digital Banking, and other operational units to deliver an exceptional customer experience for fraud victims while maintaining awareness of investigative, regulatory, and Suspicious Activity Report requirements. The position is accountable for improving customer satisfaction, reducing customer attrition following fraud events, identifying and escalating fraud trends, training teammates, and providing executive leadership with clear reporting on program performance, customer impact, and opportunities for process improvement.
Sub-Family Definition
Financial Crimes Risk Management identifies, assesses, and manages risks associated with money laundering, terrorist financing, sanctions violations, fraud, and other financial crimes. Develops and executes policies, controls, monitoring, investigations, and regulatory compliance programs to mitigate financial crime risk and ensure adherence to applicable laws and regulations, including AML and BSA requirements.
Career Specialization Definition
Fraud Investigations activities may include:
  • Investigates suspected incidents of illegal activity or cases of suspected fraud by teammates, vendors, or third parties.
  • Coordinates information gathering and reporting with applicable law enforcement authorities, and present evidence to court.
  • Maintains case management and evidence in accordance with legal requirements.
  • Other duties as assigned.
Career Level Definition
Supervises support employees. Responsibilities typically include:
  • Setting day-to-day operational objectives for team.
  • Problems faced may be difficult but typically are not complex.
  • Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
Knowledge & Experience
  • Bachelor's Degree required; equivalent combination of education and experience may be considered
  • Typically requires broad knowledge of technical or operational practices within assigned discipline, generally gained through work experience
  • Typically requires 2+ years prior leadership experience, and demonstrates understanding of basic management approaches

Job Code: RMFIM1
FLSA Status: Exempt
Salary Grade: 117
Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.
Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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