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Remote Auction Assistant Jobs in Massachusetts (NOW HIRING)

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Remote Auction Assistant information

What is a remote auction assistant?

Remote Auction Assistants are professionals who support online auction operations from a remote location. Their duties typically include helping with bidder registration, answering customer inquiries, managing auction listings, updating item information, and assisting with payment or shipping processes. They often use auction software platforms and communicate with clients, bidders, and sellers via email, chat, or phone. This role requires strong organizational skills, attention to detail, and proficiency with digital tools. Remote Auction Assistants help ensure that virtual auctions run smoothly and efficiently.

What are some common challenges remote auction assistants face and how can they be overcome?

Remote Auction Assistants often encounter challenges such as managing multiple tasks simultaneously during live auctions, ensuring accurate data entry, and maintaining clear communication with bidders and team members. To overcome these hurdles, it's important to develop strong organizational skills, become proficient with auction software, and establish a reliable workflow for tracking bids and client inquiries. Regular communication with the auction team and proactive preparation before each event can also help minimize errors and ensure a smooth auction process.

What are the key skills and qualifications needed to thrive as a remote auction assistant, and why are they important?

To thrive as a Remote Auction Assistant, you need strong organizational skills, attention to detail, and experience with online auction platforms, typically supported by a background in administration or customer service. Familiarity with tools like Excel, auction management software, and CRM systems is often required. Exceptional communication, time management, and problem-solving abilities help you coordinate with clients and handle auction logistics efficiently. These skills are crucial for ensuring smooth auction operations, accurate record-keeping, and positive client experiences in a remote environment.

What is the difference between Remote Auction Assistant vs Remote Auction Coordinator?

AspectRemote Auction AssistantRemote Auction Coordinator
CredentialsBasic administrative skills, familiarity with auction platformsAdditional project management skills, experience in coordinating auctions
Work EnvironmentRemote, supporting auction teams or clientsRemote, overseeing entire auction processes
Employer & IndustryAuction houses, online auction platformsAuction houses, online auction companies, charities
Search & Comparison IntentJob support, administrative tasksManaging and coordinating auction events

The main difference is that a Remote Auction Assistant primarily provides administrative support for auctions, while a Remote Auction Coordinator manages and oversees the entire auction process. The Assistant focuses on tasks like data entry and customer support, whereas the Coordinator handles planning, logistics, and execution of auctions remotely.

What are popular job titles related to Remote Auction Assistant jobs in Massachusetts?

For Remote Auction Assistant jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Auction Assistant jobs in Massachusetts look for?

The top searched job categories for Remote Auction Assistant jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Auction Assistant jobs?

Cities in Massachusetts with the most Remote Auction Assistant job openings:

Remote Auction Assistant jobs near you
Infographic showing various Remote Auction Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution.

Remarketing Support Associate

Needham, MA • On-site, Remote

First Help Financial
Finance and Insurance • 51 - 200 employees
Learn more about First Help Financialexternal

$23.13/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.
Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.
Your Title: Remarketing Support Associate.
Your Location: Remote/Anywhere within the US.
Your Schedule: Monday to Friday 8:00 am - 4:30 pm EST.
You Report To: Remarketing Team Lead.
Your Compensation: $23.13 per hour plus a bonus.
Learn more about our awesome Loss Mitigation Department.
About the Opportunity:
First Help Financial, voted and certified as a "Great Place to Work" by our workforce for five years in a row, is adding a new partner to our Loss Mitigation department to accommodate our remarkable growth.
What you will do:
Your duties include, but are not limited to:
  • Review reports and photos of vehicles to assess damage and overall condition
  • Input and track Sales information in Leapfrog
  • Update and maintain auction statuses in AutoIMS
  • Input receipt of post-sale checks
  • Audit and send required documents for Gap/Warranty Cancellations
  • Maintain post-sale document uploads
  • Verify insurance coverage on recovered vehicles
  • Assist with title tracking in the Allstate portal and Remarketing dashboard
  • Assist Remarketing team with any other duties

What you bring:
  • Demonstrated historical career stability.
  • High School diploma or GED equivalent required.
  • 1+ years of Remarketing or Loss Mitigation experience required.
  • Previous experience in the automotive, lending, auto insurance, car dealership, mechanical, auction industries required.
  • Passion to establish a career with FHF, we grow our teams.
  • Excellent communication skills/must be a team player keeping all lines of communication open.
  • Ability to multitask, self-reliant.
  • Proficient knowledge of Excel and Outlook.
  • Strong attention to detail.
  • A "can do" attitude.

FHF Benefits:
  • Great Perks - We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
  • Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
  • Growth - Company growth provides unprecedented career growth. FHF's extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.

Diversity and Inclusion
FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

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