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Remote Associate Jobs in Worcester, MA (NOW HIRING)

Lancesoft INC

Complaint Determination Associate

Acton, MA · Remote

$30 - $33/hr

Remote * Duration :4+ Months Position Overview * The Complaint Determination Associate will work under the guidance of the Team Lead, Complaint Determination, who is a leader within Global Product ...

ServiceNow

Sr Enterprise Sales Associate

Waltham, MA · On-site +1

$72K - $112K/yr

The Enterprise Sales Associate is part of the global Digital GTM organization and will team with ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

ServiceNow

Sr Enterprise Sales Associate

Waltham, MA · On-site +1

$72K - $112K/yr

The Enterprise Sales Associate is part of the global Digital GTM organization and will team with ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

DataAnnotation

M&A Associate

Worcester, MA · Remote

$40 - $60/hr

Join the DataAnnotation team and help train the next generation of AI, while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety ...

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Remote Associate information

See Worcester, MA salary details

$10

$19

$33

How much do remote associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote associate in Worcester, MA is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.62 per hour, depending on experience, location, and employer.

What are Remote Associates?

Remote Associates are professionals who work for a company or organization from a location outside of the traditional office setting, usually from their home or another remote location. They handle tasks and responsibilities similar to on-site associates but use digital communication tools to collaborate with their team. Remote Associates can work in various fields, including customer service, administration, marketing, and more. This role offers flexibility, allowing employees to balance work and personal life while still contributing effectively to their workplace.

How do Remote Associates typically collaborate with their teams to ensure effective communication and project progress?

Remote Associates frequently use digital collaboration tools such as Slack, Zoom, and project management platforms to stay connected with their teams. Regular virtual meetings, daily check-ins, and clear documentation help bridge the distance and keep everyone aligned on project goals. Proactive communication and responsiveness are key, as associates often coordinate with colleagues across different time zones and must manage tasks independently while keeping team members informed. This dynamic fosters a supportive, flexible environment where initiative and accountability are highly valued.

What are the key skills and qualifications needed to thrive as a Remote Associate, and why are they important?

To thrive as a Remote Associate, you need strong organizational skills, self-motivation, and proficiency in the specific field or industry, often supported by a relevant degree or work experience. Familiarity with remote collaboration tools such as Slack, Zoom, and cloud-based project management systems is typically required. Excellent communication, time management, and problem-solving abilities help remote associates stand out in virtual teams. These skills and qualities are crucial for maintaining productivity, accountability, and effective teamwork in a remote work environment.
What are the most commonly searched types of Remote jobs in Worcester, MA? The most popular types of Remote jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Remote Associate jobs? Cities near Worcester, MA with the most Remote Associate job openings:
Remote Associate jobs near you
Infographic showing various Remote Associate job openings in Worcester, MA as of May 2026, with employment types broken down into 1% As Needed, 51% Full Time, 44% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,237 per year, or $19.8 per hour.
Complaint Determination Associate

Complaint Determination Associate

Lancesoft INC

Acton, MA • Remote

$30 - $33/hr

Contractor

Posted 15 days ago

Job description

JOB SUMMARY

Worker Arrangement

  • Remote
  • Duration :4+ Months

Position Overview

  • The Complaint Determination Associate will work under the guidance of the Team Lead, Complaint Determination, who is a leader within Global Product Monitoring. This individual will execute a process to ensure compliant complaint determination decisions are made. This person is responsible for completing all aspects of the complaint determination process. They will follow established global regulations and processes for complaint determination

Responsibilities

  • Review and execute the process to determine if an inquiry record meets the definition of a medical device complaint
  • Assign cases, determined to be complaints, with an appropriate category to allow for better assignment at the next phase of the complaint handling process
  • Assign cases, containing non-complaint feedback, with an appropriate category to allow for better trending and reporting activities
  • Reassess inquiry records when new information is received
  • Performs other complaint handling responsibilities as required

Required Leadership/Interpersonal Skills & Behaviors

  • Ability to handle team interpersonal conflicts and find an acceptable resolution
  • Proven experience to organize, prioritize and follow through on multiple tasks with minimal supervision
  • Ability to organize and judge priorities.
  • Strong attention to detail.
  • Ability to work in a team environment

Required Skills and Competencies

  • Solid understanding of QSR and/or ISO 13485 preferred
  • Demonstrated knowledge of Microsoft Office
  • Working knowledge of complaint handling functions of a medical device company preferred
  • Working understanding of TrackWise and SalesForce CRM preferred
  • Effective written and verbal communication skills
  • Ability to generate and maintain accurate records

Education and Experience

  • Experience in medical device complaint handling, or related field preferred

Additional Information

  • Travel is estimated at <5% but will flex depending on business needs.

Company Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.
LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

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