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Remote Assistant Jobs in Ridgeland, MS (NOW HIRING)

Seeking Veterans to Serve Veterans

Madison, MS · On-site +1

$16.50 - $20.25/hr

... This 100% remote position allows you to earn an incredible living while letting you choose the ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Remote Assistant information

What is a Remote Assistant?

A Remote Assistant is a professional who provides administrative, technical, or creative support to businesses or individuals from a remote location. Their duties may include managing emails, scheduling appointments, data entry, customer service, social media management, and more. Remote Assistants use digital communication tools to collaborate with their employers, making this role ideal for flexible, location-independent work. This position is often referred to as a Virtual Assistant, and is popular among freelancers and remote workers.

What is the difference between Remote Assistant vs Virtual Assistant?

AspectRemote AssistantVirtual Assistant
CredentialsOften no formal certification required, but administrative or technical skills preferredTypically no formal certification, but administrative, communication, and technical skills are common
Work EnvironmentRemote, often part-time or freelance, working from home or any locationRemote, usually freelance or contracted, working from home or remote offices
Employer & Industry UsageUsed across various industries for administrative support, customer service, or technical tasksCommonly used in administrative, marketing, and customer service sectors for support tasks
Search & Comparison IntentPeople compare to Virtual Assistant to understand scope, tasks, and flexibility

Both Remote Assistants and Virtual Assistants work remotely providing administrative or support services. While their roles overlap significantly, Remote Assistants may sometimes handle more technical or specialized tasks, depending on their skills. Understanding these differences helps job seekers and employers find the right fit for their needs.

How can I make 2000 a week working from home?

Remote assistants can earn $2000 a week by taking on multiple clients, specializing in high-demand tasks like administrative support or social media management, and developing strong organizational and communication skills. Building a reputation through consistent quality work and using platforms like Upwork or Fiverr can help secure higher-paying projects. Increasing your hourly rate and working full-time hours are also key strategies.

What Does a Remote Assistant Do?

Remote assistants provide support to staff and executives at a company. Some organizations use remote assistants as customer service agents who are the first point of contact for clients when they call in for information on products or services. Many remote assistants work exclusively with managers and executives, but some are assigned to help specific teams or departments. As a remote assistant, you may help schedule meetings, coordinate travel arrangements, assign tasks, respond to calls and emails, and set up appointments. You may be required to use virtual office software to coordinate with other employees and prioritize job duties with varying deadlines. If you work for an international company, you may be asked to work unusual hours to provide support to employees around the world in different time zones.

How do Remote Assistants effectively manage communication across different time zones within a distributed team?

Remote Assistants often support teams and clients located around the world, which can make coordinating schedules and real-time communication challenging. Most successful Remote Assistants rely on clear protocols, such as shared calendars, regular check-ins, and asynchronous communication tools like email and project management platforms. It's important to proactively clarify preferred communication windows and establish expectations for response times. This approach helps ensure smooth collaboration and minimizes miscommunication, even when team members are not online simultaneously.

What are the key skills and qualifications needed to thrive as a Remote Assistant, and why are they important?

To thrive as a Remote Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by prior experience or a relevant diploma. Familiarity with productivity tools such as Microsoft Office, Google Workspace, project management software, and communication platforms like Slack or Zoom is typically required. Excellent time management, self-motivation, and effective written and verbal communication help you stand out in this remote role. These skills and qualities are crucial for efficiently supporting clients or teams from a distance and ensuring seamless virtual operations.

How do I become a remote virtual assistant?

To become a remote virtual assistant, you should develop strong organizational, communication, and computer skills, and become familiar with tools like email, calendar management, and project management software. Gaining relevant experience or certifications can improve your prospects, and setting up a dedicated workspace helps establish professionalism. Many virtual assistants find work through freelance platforms or job boards that specialize in remote roles.

How to make $1000 a week remotely?

A remote assistant can earn $1000 a week by offering specialized administrative, customer service, or technical support services, often through freelance platforms or direct clients. Increasing income may involve gaining relevant skills, certifications, or experience, and working multiple clients or projects simultaneously to reach higher weekly earnings.

Does Amazon hire virtual assistants?

Amazon does not typically hire virtual assistants as a formal job position; however, some third-party sellers and Amazon services may employ virtual assistants to handle tasks like customer service, product listing, and order management. These roles are often freelance or contract-based and require skills in communication, organization, and familiarity with tools like spreadsheets and e-commerce platforms.
What are the most commonly searched types of Remote jobs in Ridgeland, MS? The most popular types of Remote jobs in Ridgeland, MS are:
What are popular job titles related to Remote Assistant jobs in Ridgeland, MS? For Remote Assistant jobs in Ridgeland, MS, the most frequently searched job titles are:
What job categories do people searching Remote Assistant jobs in Ridgeland, MS look for? The top searched job categories for Remote Assistant jobs in Ridgeland, MS are:
What cities near Ridgeland, MS are hiring for Remote Assistant jobs? Cities near Ridgeland, MS with the most Remote Assistant job openings:
Infographic showing various Remote Assistant job openings in Ridgeland, MS as of July 2026, with employment types broken down into 68% Full Time, 18% Part Time, and 14% Contract. Highlights an 100% Remote job distribution.
Remote Customer Service Representative

Remote Customer Service Representative

Kobie Marketing

Jackson, MS • Remote

$17 - $19/hr

Full-time

Re-posted 4 days ago


Job description

Join a National Top Workplace 
Named a Top Workplace in the USA, and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are Leaders in loyalty, helping brands build lasting emotional connections with their consumers. Our Contact Center has been recognized by the Stevie Awards for outstanding customer service provided to our client's customers. Join our team where the best and brightest work. 

We are headquartered in sunny St. Petersburg, Florida. And we are proud to offer all teammates the freedom and flexibility to work remotely, 7 company-wide holidays, and a diverse suite of benefits that prioritize your well-being.  
 
When you join Kobie, you’re joining a valued-led team that invests in your growth—both professionally and personally. 

Work from home! High-speed internet service/wifi required.  
Must be located full time in Florida, Georgia, Louisiana, Mississippi, Oklahoma,Tennessee or Texas
 
Potential to earn performance bonuses of up to $350/month
 
About the team and what we’ll build together  
Here at Kobie’s Customer Care Loyalty Center, our mission is simple but powerful: we deliver loyalty through every interaction. As the frontline of the customer experience, our team exists to solve problems, build trust, and strengthen the connection between brands and their customers.
 
We equip our team with industry-leading technology, including AI-powered tools that help you deliver smarter, faster, and more personalized service. You’ll be supported by systems that work with you and not against you so you can focus on what matters most: the customer.
 
Our Culture
Kobie is more than a workplace—we’re a community of people who care deeply about what we do and how we do it. Our team has earned national recognition for outstanding service and employee satisfaction because we invest in our employees. 
 
Why Join the Kobie Customer Care Team?
If you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here. At Kobie, you’ll be more than a voice. You’ll be the reason someone stays loyal! We’ve been recognized as a Top Workplace USA and a Top Remote Workplace because we put people first—our customers and our teammates. Our agents are empowered by smart technology, including AI-powered tools and a leadership team that listens, cares, coaches, and celebrates your wins. If you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here!
 
 
How you will make an impact
  • Become knowledgeable and remain updated on client loyalty program guidelines to ensure compliance and high-quality service
  • Handle incoming inquiries with professionalism, adhering to client-specific guidelines to deliver superior customer experiences
  • Manage a high volume of inbound calls to meet and exceed client contractual obligations
  • Maintain a positive, customer-centric approach daily, communicating effectively and acting with integrity
  • Take ownership of customer issues, working towards timely resolutions and de-escalating calls when necessary.
  • Utilize internal systems, tools, and resources proficiently
  • Adhere to company policies, workflows, and procedures while providing feedback to enhance customer interactions.
  • Stay informed on program updates, enhancements, and promotions to effectively support callers
  • Escalate unresolved issues promptly as per established procedures
 
  • Create exceptional customer experiences with every interaction, strengthening loyalty through empathy, efficiency, and problem-solving.
  • Support major brands by becoming an expert in their loyalty programs, products, and services.
  • Leverage industry-leading tools, including AI-powered systems and real-time agent assist to serve customers with speed and confidence.
  • Represent Kobie’s values in every conversation by delivering with heart, ownership, and excellence.
  • Contribute to team success by meeting key performance goals, including customer satisfaction and call quality.
  • Stay agile and curious, adapting to new tools, products, and client expectations in a fast-paced, tech-forward environment.
  • Deliver results that matter, knowing your work directly impacts client satisfaction and program performance.
  • Engage in continuous learning to build your skills and grow your career within the loyalty and customer care space.
  • Collaborate with team leaders, coaches, and peers to stay aligned, supported, and connected.
  • Be part of something bigger, where every call you take helps fuel meaningful relationships between brands and the customers who love them!
What you need to be successful
  • High school diploma from an accredited institution recognized by the US Department of Education
  • Minimum of 2 years of customer service experience.
  • Proficiency in Microsoft Office Suite. Ability to navigate multiple systems simultaneously.
  • Completion of a 6-week remote Training Program with full attendance and engagement.
  • Strong problem-solving skills, attention to detail, and a proactive approach to customer care.
  • Excellent verbal and written communication skills, with a consistent professional demeanor in all forms of communication.
  • Reliable, flexible, and ready to work in a dynamic environment, including availability for evening and weekend shifts as needed.
  • High school diploma or equivalent.
  • Adequate work at home / quiet office setup with a strong internet connection.
Details, Perks & Benefits
  • Remote Work – Must reside in FL, GA, LA, MS, OK, TN, or TX.
  • Full-time, 40 hours/week – Set shifts assigned after training.
  • Weekend availability required.
  • Starting Pay: $17/hour plus Potential to earn additional performance bonuses of up to $350/month!
  • Robust health insurance: medical, dental, and vision.
  • Free fitness benefits, including PeerFit.
  • Generous PTO + 7 paid company holidays.
  • 401(k) with company match + annual profit sharing.
  • Career growth pathways within a top-rated remote work culture!
Ready to Apply? Here’s What to Expect Next!
1. Submit your application online today.
2. After we receive it, you’ll receive an email invite to complete a short online assessment. This helps us understand your communication style and gives you the chance to show your strengths beyond your résumé.
3. Watch for an email from Kobie Marketing (no-reply@hire.lever.com) with your assessment link, it’s not spam, we promise!
4. Candidates who complete the assessment are reviewed first and fast-tracked for interviews.
We’re excited to learn more about you and see how your strengths could shine here at Kobie!
Join a team where your voice matters, your work has purpose, and your growth is supported.
 
We can’t wait to hear from you!

Who we are 
As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands.  We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. Our Contact Center helps us deliver that end-to-end loyalty solution all the way down to the consumers experience.  
 
 
A place for all 
We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and let’s build something amazing together 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.