Remote/Video Teller
Location: Baton Rouge, LA, 70806
Job Summary
We are seeking a detail-oriented and customer-focused Remote/Video Teller to join our team in Baton Rouge, LA. The ideal candidate will provide exceptional banking services through video and remote teller technology, ensuring a seamless and secure customer experience.
Key Responsibilities
- Assist customers with their banking transactions via video teller technology.
- Process deposits, withdrawals, transfers, and loan payments accurately and efficiently.
- Verify customer identification and ensure compliance with banking regulations.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Maintain confidentiality and security of customer information at all times.
- Collaborate with branch staff and management to support overall branch operations.
Required Skills
- Experience as a Remote Teller or in a similar remote banking role.
- Strong communication skills with the ability to engage customers effectively via video.
- Proficient with remote teller technology and banking software.
- Attention to detail and accuracy in handling financial transactions.
- Ability to work independently in a remote environment.
- Knowledge of banking regulations and compliance standards.
Qualifications
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Previous teller or customer service experience in a financial institution is a plus.
- Reliable internet connection and a suitable home workspace for remote work.
How to Apply
If you are passionate about delivering outstanding customer service and have the skills to excel as a Remote/Video Teller, please submit your application for consideration.