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Remote Appointment Setter Call Center Jobs in Santa Rosa, CA

Anchor Health

RN Triage Nurse - REMOTE

Petaluma, CA · Remote

... and Call Center agents, in collaboration with Clinic Administrators, providers, and other ... Coordinates appointments for non-emergency patients and consults with physicians as necessary.

All JobsAppointment Setter Call Center JobsRemote Appointment Setter Call Center JobsRemote Appointment Setter Call Center Jobs in Santa Rosa, CA

Remote Appointment Setter Call Center information

See Santa Rosa, CA salary details

$11

$26

$47

How much do remote appointment setter call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote appointment setter call center in Santa Rosa, CA is $26.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $32.60 per hour, depending on experience, location, and employer.

What is a remote appointment setter call center?

A Remote Appointment Setter Call Center is a team or organization where employees work remotely to contact potential clients, customers, or leads on behalf of a business. Their primary responsibility is to make outbound calls, qualify leads, and schedule appointments for sales representatives or service providers. These positions require strong communication skills, the ability to follow scripts, and proficiency with online scheduling tools. Working remotely allows appointment setters to perform their duties from any location with reliable internet access.

What are the key skills and qualifications needed to thrive as a remote appointment setter in a call center?

To excel as a Remote Appointment Setter in a Call Center, you need strong verbal communication, active listening skills, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and scheduling tools is typically required. Outstanding interpersonal skills, persistence, and adaptability help you build rapport with clients and handle rejection effectively. These skills and qualities are crucial for consistently securing appointments, maintaining customer satisfaction, and achieving team goals in a remote sales environment.

What are some common challenges faced by remote appointment setters working in a call center environment?

Remote appointment setters in a call center often face challenges such as managing time effectively without direct supervision, maintaining high motivation during repetitive tasks, and overcoming communication barriers when connecting with clients virtually. Additionally, they must handle frequent rejections and adapt quickly to different client personalities, all while meeting daily or weekly targets. Staying connected with team members through regular virtual meetings and using collaborative tools helps maintain a sense of teamwork and support.

What is the difference between Remote Appointment Setter Call Center vs Remote Customer Service Representative?

AspectRemote Appointment Setter Call CenterRemote Customer Service Representative
Primary RoleScheduling appointments and leads for sales teamsHandling customer inquiries, support, and issue resolution
Required SkillsCommunication, persuasion, scheduling software familiarityCommunication, problem-solving, product knowledge
Work EnvironmentCall center or remote setup, focused on outbound callsRemote or call center, focused on inbound calls
Common Industry UsageSales, marketing, healthcareRetail, tech support, banking

While both roles involve communication over the phone remotely, the Remote Appointment Setter Call Center primarily focuses on scheduling appointments for sales or services, whereas the Remote Customer Service Representative handles customer inquiries and support. Both require strong communication skills and familiarity with call center tools, but their daily tasks and objectives differ significantly.

How do you become a remote appointment setter call center?

To become a remote appointment setter in a call center, you typically need good communication skills, a quiet work environment, and familiarity with phone and computer tools like CRM software. Many employers require a high school diploma or equivalent and may provide training on sales techniques and scripts. Having previous customer service or telemarketing experience can be advantageous.

What is the typical pay for remote appointment setter call centers?

Remote appointment setter call centers typically pay between $10 and $20 per hour, with some earning commissions or bonuses based on performance. The average annual salary ranges from approximately $25,000 to $45,000, depending on experience, industry, and the company's compensation structure.

What are popular job titles related to Remote Appointment Setter Call Center jobs in Santa Rosa, CA?

For Remote Appointment Setter Call Center jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Remote Appointment Setter Call Center jobs in Santa Rosa, CA look for?

The top searched job categories for Remote Appointment Setter Call Center jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Remote Appointment Setter Call Center jobs?

Cities near Santa Rosa, CA with the most Remote Appointment Setter Call Center job openings:

Remote Appointment Setter Call Center jobs near you
Infographic showing various Remote Appointment Setter Call Center job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $55,164 per year, or $26.5 per hour.

RN Triage Nurse - REMOTE

Anchor Health

Petaluma, CA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Respond to triage calls on the nurse phone line, assessing patient needs and providing appropriate guidance.

  • Conduct patient assessments over the phone, determine urgency, and coordinate necessary follow-up or emergency referrals.

  • Maintain thorough documentation of consultations and treatments in the electronic health record system.

Job description

Anchor Health is looking for a compassionate RN Triage Nurse (Full-Time) to join a strong supportive team of professionals that provide hospice/palliative care.

Position Purpose:


Under the general supervision of the Nurse Manager, the Triage Nurse is responsible for patient triage via the nurse phone line and Call Center agents, in collaboration with Clinic Administrators, providers, and other departments. The Triage Nurse provides quality patient care in compliance with local, state, and federal regulations, as well as accreditation standards.

Principal Responsibilities:

  • Responds to triage calls on the nurse phone line, assessing patient needs and providing appropriate guidance.

  • Manages inquiries on the pharmacy phone line, ensuring timely and accurate responses.

  • Conducts patient assessments over the phone

  • Determines urgency based on a telephone assessment and the patient’s medical history in the electronic medical record (EMR).

  • Utilizes clinical decision-making tools, including algorithms that replicate physician logic, to guide scheduling decisions.

  • Escalates high-risk cases involving symptoms such as chest pain, abdominal pain, or severe headaches, ensuring immediate ER referral or ambulance coordination.

  • Provides home care guidance to patients who do not require emergency services.

  • Maintains thorough documentation of consultations and treatments in the NextGen Electronic Health Record system.

  • Coordinates appointments for non-emergency patients and consults with physicians as necessary.

  • Acts as a resource for patient inquiries when designated as "Ask a Nurse," addressing routine questions such as vaccination schedules.

  • Serves as a clinical resource and role model for nursing staff, promoting best practices.

  • Manages workload effectively, prioritizing tasks and completing them promptly.

  • Assists with medical chart reviews and compiles data for audits and reports.

  • Supports policy development, collaborating with the Managing Nurse to establish nursing protocols and procedures.

  • Ensures clear, concise, and accurate triage documentation.

  • Provides patient education, offering guidance on self-care and medical conditions.

  • Communicates professionally with staff, consultants, patients, families, and the community.

  • Resolves conflicts proactively, improving patient satisfaction through timely responses.

  • Participates in team meetings, training sessions, and planning discussions as needed.

  • Performs additional duties as assigned to support clinical operations.

Requirements:

  • Licensed by the State of California as a Registered Nurse.

  • Current BLS certification from the American Heart Association or the American Red Cross.

  • At least one year of experience in an ambulatory care setting.

  • Excellent verbal and written communication skills, including strong organizational, detail-oriented, and interpersonal skills.

  • Proficiency in computer skills and word processing.

Employee Benefits:

At Anchor Health, we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes:

  • Medical, Dental, Vision

  • Paid time off (vacation, sick leave) 

  • 401(k) 

  • Short- and long-term disability plans (LTD/STD).

  • Life insurance policy 

  • REMOTE position