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Remote Application Support Jobs in Tracy, CA (NOW HIRING)

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Remote Insurance Agent

Stockton, CA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Tracy, CA

Remote Application Support information

See Tracy, CA salary details

$33.4K

$173.5K

$221.8K

How much do remote application support jobs pay per year?

As of Aug 24, 2026, the average yearly pay for remote application support in Tracy, CA is $173,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,000.00 and $220,700.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are popular job titles related to Remote Application Support jobs in Tracy, CA?

For Remote Application Support jobs in Tracy, CA, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Tracy, CA look for?

The top searched job categories for Remote Application Support jobs in Tracy, CA are:

What cities near Tracy, CA are hiring for Remote Application Support jobs?

Cities near Tracy, CA with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Tracy, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $173,517 per year, or $83.4 per hour.

Outside Sales Engineer Hayward - Dublin - Livermore

Dublin, CA • On-site, Remote

Rust Automation and Controls
See more jobs at Rust Automation and Controlsexternal

$110K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Rust Automation and Controls is a family-owned industrial instrumentation and automation sales company founded in 1976 and headquartered in West Jordan, Utah. For more than 50 years, we have supported customers across the Western United States with measurement and control solutions that keep critical operations running. While headquartered in Utah, our experienced sales team is located throughout our territory, delivering responsive local support backed by deep technical expertise. We serve industries including oil and gas, water and wastewater, power generation, manufacturing, food and beverage, and life sciences, offering products, application support, training, and ongoing service.
Position Overview
Position: Outside Sales Engineer
Location: Bay Area (South San Francisco, Hayward, Dublin, Livermore) (Remote role but must reside in this territory)
Rust Automation & Controls is seeking a dynamic and driven Outside Sales Engineer to support and grow the Bay Area territory, including South San Francisco, Hayward, Dublin, and Livermore. This role focuses on sales and promotion of assigned product specialties while working closely with internal sales teams, manufacturing partners, and directly with end users.
Key Objectives
  • Achieve sales goals through increased revenue and gross margin
  • Develop and maintain strong relationships with existing and prospective customers
  • Execute territory and account strategic planning
  • Develop opportunities and report on key sales activities

Role & Responsibilities
The Outside Sales Engineer will support customers throughout the Bay Area region, engaging with commercial, industrial, and municipal end users.
Core Responsibilities
  • Learn and maintain working knowledge of all products and solutions offered by Rust Automation & Controls
  • Prospect and promote products, services, and solutions within assigned commercial, industrial, and municipal accounts
  • Grow territory sales and gross margin by increasing penetration in existing accounts and establishing relationships with new customers
  • Analyze specifications, application requirements, and related documents to prepare quotations in collaboration with the Inside Sales team
  • Conduct joint sales calls with management and manufacturing partners to strengthen customer relationships and maximize opportunities
  • Perform site walkdowns in industrial and commercial environments to assess needs and recommend tailored solutions
  • Maintain a robust CRM database including accounts, contacts, opportunities, and projects
  • Clearly articulate customer solutions and collaborate with internal teams to ensure effective execution

Qualifications & Profile
  • Technical degree or 2-3 years of industrial sales experience (or related field)
  • Willingness and ability to travel frequently within the assigned territory, including occasional overnight travel
  • Self-motivated with the ability to set ambitious goals and achieve them
  • Strong desire to learn, grow, and be coachable
  • Resilient, adaptable, and solution-oriented with a positive, can-do attitude
  • Excellent interpersonal and communication skills with a customer-first mindset
  • Strong organizational and time-management skills
  • Ability to work independently while leveraging internal resources
  • Proficiency with Microsoft Office and CRM/ERP systems (e.g., NetSuite, Salesforce)
  • Remote role but must reside in this territory

Benefits & Perks
  • Competitive compensation based on education and experience
  • Stability and long-term security of a family-owned organization
  • Extensive training and professional development opportunities
  • Comprehensive benefits package including medical, dental, and vision coverage
  • Competitive paid time off
  • Life insurance
  • 401(k) with company match
  • Company Vehicle

Is This You?
  • Do you have a pioneering spirit and enjoy working for a growing company with a strong culture?
  • Do you thrive in a motivated, team-oriented environment focused on customer solutions?
  • Do you enjoy solving problems and taking on challenges?
  • Do you strive to exemplify excellence in everything you do?

If you answered YES, Rust Automation & Controls would love to welcome you to our family.
The pay range for this role is:
110,000 - 135,000 USD per year (Remote (Dublin, California, US))

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