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Remote Application Support Jobs in Newington, CT

Eitacies Inc

QA Application Tester

Hartford, CT · Remote

$40 - $50/hr

Hartford, CT - 100% Remote Application Tester is responsible for system testing, User Acceptance ... Supporting the resolution of defects found during testing and providing general testing process ...

KEYENCE

Field Application Engineer '27

Rocky Hill, CT · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Acusensus United States

Helpdesk Support

East Hartford, CT · Remote

$19.75 - $26.50/hr

Deliver remote support for trailer and vehicle setup and certification operations. * Troubleshoot ... Visit www.acusensus.com.au/careers or submit your application directly through this advertisement.

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Newington, CT

Remote Application Support information

See Newington, CT salary details

$30.9K

$160.5K

$205.1K

How much do remote application support jobs pay per year?

As of Aug 24, 2026, the average yearly pay for remote application support in Newington, CT is $160,467.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,500.00 and $204,100.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What cities near Newington, CT are hiring for Remote Application Support jobs?

Cities near Newington, CT with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Newington, CT as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $160,467 per year, or $77.1 per hour.

QA Application Tester

Eitacies Inc

Hartford, CT • Remote

$40 - $50/hr

Full-time

Retirement

Posted 4 days ago

Job description

Benefits:
  • 401(k)

Position: Q.A. Tester / Application Tester
Location: Hartford, CT - 100% Remote
Application Tester is responsible for system testing, User Acceptance Testing, and requirements validation of the system. The Application Tester is also responsible for understanding all of the areas of the system and providing institutional knowledge of its design and operation.
Specific Services Required
  • Creating test use cases, doing the testing, creating the test results reports, and implementing the testing needed by the project managers.
  • Providing documented processes to the testing team in the implementation of the required testing.
  • Supporting the resolution of defects found during testing and providing general testing process consultation to the project team.
  • Developing presentations for stakeholders, officials, and other interested parties when requested by the Management.
  • Reporting test results, documenting reported defects to test lead. Entering the defects in defect management tool.
  • Ability to validate Traceability Matrix to contractual requirements.
  • Ability to handle the full lifecycle of Automation framework development.
  • Collaborate on the architecture and expansion of the automation framework.
  • Ability to maintain automation test Suite and integrate to DevOps.
Required Skills/Experience
The candidate must have the following skills or experience:
  • Bachelor of Science in Computer Technology, exposure to programming in 3rd generation languages and knowledge of software design patterns.
  • 5 to 7 years of experience as a tester for IT projects.
  • Experience in NIEM XML or another complex XML Standard.
  • Experience with testing web services manually using Soap UI/Postman.
  • Working knowledge of IBM Rational Jazz Suite is a plus.
  • An ability to understand the complexity of a large integrated system and to trace problems to their source.
  • Experience with SOA technologies.
  • Experience in scripting complex SQL queries (Microsoft SQL Server).
  • Proficient in MS Excel.
  • Work cooperatively with other Team Members including Team Leader/Manager, Developers, Testers, Designers and others.
  • Proficient in core programming languages – C# or Java.
  • Sound knowledge on automation reporting tools like Extent Reports.
  • Proven experience in data driven automation testing.
  • Sound knowledge on GitHub.

This is a remote position.