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Remote Application Support Jobs in Marion, IN (NOW HIRING)

Remote Job Type: Adjunct Job Number: 202400381 Area: Provost Department: Center for Digital ... After reviewing your application, we will consult with the relevant academic department(s) to best ...

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Remote Application Support information

See Marion, IN salary details

$30.6K

$159.1K

$203.4K

How much do remote application support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote application support in Marion, IN is $159,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,700.00 and $202,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the most commonly searched types of Application Support jobs in Marion, IN? The most popular types of Application Support jobs in Marion, IN are:
What job categories do people searching Remote Application Support jobs in Marion, IN look for? The top searched job categories for Remote Application Support jobs in Marion, IN are:
What cities near Marion, IN are hiring for Remote Application Support jobs? Cities near Marion, IN with the most Remote Application Support job openings:

Credit Risk Manager/Senior Analyst

Thrive Financial, LLC

Domestic, IN • Remote

Full-time

Re-posted 8 days ago


Job description

At Thrive Financial, Credit Risk Managers/Analysts have the opportunity to shape business outcomes through actionable, data-driven insights as the company is in high growth mode. This role is for someone who is able to apply analytics in an environment of ambiguity and incomplete ownership and loves working cross functionally.  You are a data nerd who is passionate about leveraging AI and automation for analytics, a relationship builder, and you know how to weigh risk against opportunity.  This role will be foundational in continuing to optimize the Thrive credit policy.
You have the right background if you
  • Have three or more years working in a lending analytics roles with at least two years spent working in a risk environment where the consumer credit risk isn’t the whole story

  • Have earned increased responsibility or promotions through performance, not tenure

  • Have worked in an early-stage company (or equivalent environment) where structure was minimal and initiative mattered, or can clearly demonstrate that you’ve succeeded without heavy process or support

  • Are comfortable wearing multiple hats today, with an eye toward building and leading a team in the future

  • You are a SQL and/or Python wizard

  • Are passionate about leveraging AI and automation to build lean and scalable risk analytics programs

How you approach the role
  • You are hands-on by default - excited to dive into consumer data, solve real problems, and deliver tangible value

  • You naturally look for patterns and gaps, and feel compelled to create structure where none exists

  • You balance empathy and accountability, building trust while driving outcomes

  • You are energized by growth (both personal and organizational) and want to level up into people leadership over time

What You Will Do
  • Build out analytics and procedures to monitor credit performance and uncover opportunities to protect Thrive’s bottom line 

  • Produce reporting and dashboards that effectively communicate credit risk trends to a variety of stakeholders

  • Monitor and enhance credit underwriting models 

  • Update loss forecasting estimates and analyze portfolio profitability

  • Identify improvements for more efficient customer underwriting to reduce friction while maintaining decision integrity 

  • Leverage automation and AI to drive more insights with less overhead

Why This Role
  • High-impact opportunity to shape risk strategy at an early stage - you are here to take us from 10 to 100 

  • Path to expanded scope and people leadership as the company scales

  • Mission-driven fintech focused on enabling responsible, accessible financing

  • Fully remote, highly collaborative environment with room to grow

At Thrive, our best teammates embody GRIT:
Get things done You are self-directed, proactive, and biased toward action. You don’t wait for perfect conditions to move forward.
Respect each other You lead with humility and empathy — whether working with contractors, teammates, or leadership.
Intellectual curiosity You ask thoughtful questions, seek context, and enjoy learning new industries, products, and customer needs in order to make practical, informed decisions.
Teamwork You believe the best results come from shared ownership, open communication, and learning together.
 
As a Credit Risk Manager/Senior Analyst, you also bring:
Trustworthiness You prioritize long-term relationships, follow through on commitments, and ensure alignment across stakeholders.
Collaboration You actively invite diverse perspectives and use them to arrive at better solutions — for customers and for the business.
Stewardship You approach your work with a servant mindset, focused on supporting contractors, teammates, and the broader mission of responsible financial access.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.