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Remote Application Support Jobs in Hayward, CA (NOW HIRING)

PactFi

Client Support Engineer

San Francisco, CA · On-site +1

$130K - $150K/yr

Our web-based application brings together all parties involved in such a transaction to more ... This role is a remote position, and you will be working in the West Coast time zone. Travel is not ...

PactFi

Client Support Engineer

San Francisco, CA · Remote

$130K - $150K/yr

Our web-based application brings together all parties involved in such a transaction to more ... This role is a remote position, and you will be working in the West Coast time zone. Travel is not ...

Amat

Application Engineer

Santa Clara, CA · On-site +1

$124K - $171K/yr

We're committed to providing programs and support that encourage personal and professional growth ... leads difficult, complex application activities and team Leads the execution teams -sites ...

Amat

Application Engineer III

Santa Clara, CA · On-site +1

$124K - $171K/yr

We're committed to providing programs and support that encourage personal and professional growth ... leads difficult, complex application activities and team Leads the execution teams -sites ...

KEYENCE

Field Application Engineer '27

Walnut Creek, CA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

Campbell, CA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

SpaceX

Application Software Engineer

Palo Alto, CA · On-site +1

$155K - $185K/yr

Other applications range from platforms that support concurrent streams of data from many always-on ... Remote and/or hybrid work will not be considered COMPENSATION AND BENEFITS: Pay Range: Software ...

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Showing results 1-20

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Hayward, CA

Remote Application Support information

See Hayward, CA salary details

$35.5K

$184.8K

$236.2K

How much do remote application support jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote application support in Hayward, CA is $184,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,400.00 and $235,000.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

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For Remote Application Support jobs in Hayward, CA, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Hayward, CA look for?

The top searched job categories for Remote Application Support jobs in Hayward, CA are:

What cities near Hayward, CA are hiring for Remote Application Support jobs?

Cities near Hayward, CA with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Hayward, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $184,802 per year, or $88.8 per hour.

Client Support Engineer

PactFi

San Francisco, CA • On-site, Remote

$130K - $150K/yr

Full-time

Medical, Retirement

Posted 15 days ago

Job description

About PactFi
Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions.
PactFi provides secure, end-to-end, operational infrastructure for managing complex private credit transactions. Our web-based application brings together all parties involved in such a transaction to more efficiently allocate capital, complete KYC, share documents, manage funds flow, and more. The platform is secured to a bank-grade standard, and we have received our SOC 2 Type 2 attestation.
PactFi was developed in close partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit space by both size (AUM) and deal activity.
About the Job
We're seeking a Client Support Engineer to drive technical execution across the end-to-end client lifecycle.
This is a hands-on role reporting to the Client Enablement Lead. From day one, you will execute client enablement across client implementations, product adoption, software development, and technical support.
This role is a remote position, and you will be working in the West Coast time zone. Travel is not required, though there may be optional opportunities to engage with clients in person when beneficial.
What You'll Do
  • Directly manage Tier 1 client accounts across implementations, data migrations, API enablement, and support
  • Partner with Product and Engineering to develop and ship internal tooling and client-facing solutions independent of the product roadmap
  • Own technical troubleshooting and support for covered accounts
  • Maintain visibility across product usage, client workflows, tech stacks, and dependencies

What You Bring
  • 3-5 years of experience in application engineering, data migrations, product analytics, and support engineering in consulting, professional services, FinTech, or enterprise SaaS
  • Proficient in AI-assisted development and debugging, APIs, and technical implementations
  • Business technology expertise working across vendor systems (Pendo, Amazon Redshift, Intercom)
  • Excellent communication skills
  • Experience in private credit, financial infrastructure, or regulated financial products is a plus

What We Offer
  • Competitive salary + equity
  • Healthcare coverage
  • 401k

What We Offer
  • Competitive salary + equity.
  • Healthcare coverage.
  • 401k

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