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Remote Application Support Jobs in Cranston, RI (NOW HIRING)

Liveops

Remote Customer Service Agent

Cranston, RI · Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Providence, RI · Remote

$15.75 - $21/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Talkiatry

Psychiatrist (Remote)

Putnam, CT · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

Talkiatry

Psychiatrist (Remote)

Warwick, RI · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

Harris

(Remote) Software Engineer

Carolina, RI · Remote

Develop and maintain COBOL application to support a production environment. * Write clean, scalable ... Remote work and more! About MACC: Telecommunication companies of all sizes across the United States ...

Talkiatry

Psychiatrist (Remote)

Providence, RI · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

Dutch

Virtual Care Veterinarian (Remote)

Warwick, RI · Remote

$50 - $80/hr

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

Dutch

Virtual Care Veterinarian (Remote)

Woonsocket, RI · Remote

$50 - $80/hr

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

Dutch

Virtual Care Veterinarian (Remote)

Providence, RI · Remote

$50 - $80/hr

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

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Showing results 21-40

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Cranston, RI

Remote Application Support information

See Cranston, RI salary details

$30.3K

$157.7K

$201.5K

How much do remote application support jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote application support in Cranston, RI is $157,654.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,700.00 and $200,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What job categories do people searching Remote Application Support jobs in Cranston, RI look for? The top searched job categories for Remote Application Support jobs in Cranston, RI are:
What cities near Cranston, RI are hiring for Remote Application Support jobs? Cities near Cranston, RI with the most Remote Application Support job openings:
Remote Application Support jobs near you

Remote Customer Service Agent

Liveops

Cranston, RI • Remote

$15.25 - $20.25/hr

Contractor

Re-posted 29 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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