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Remote Application Support Jobs in Byram, MS (NOW HIRING)

IT Support Supervisor

Jackson, MS ยท Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Remote Customer Service Agent

Jackson, MS ยท Remote

$13.50 - $18/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Brandon, MS ยท Remote

$15 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Psychiatrist (Remote)

Jackson, MS ยท Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

Remote Psychiatrist (MD/DO) - Mississippi

Jackson, MS ยท Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

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Showing results 1-20

Remote Application Support information

See Byram, MS salary details

$26.8K

$139.5K

$178.3K

How much do remote application support jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote application support in Byram, MS is $139,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,900.00 and $177,400.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What cities near Byram, MS are hiring for Remote Application Support jobs?

Cities near Byram, MS with the most Remote Application Support job openings:

Infographic showing various Remote Application Support job openings in Byram, MS as of August 2026, with employment types broken down into 76% Full Time, 15% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $139,487 per year, or $67.1 per hour.

Senior Application Support Developer

Beth Page tech

Jackson, MS โ€ข Remote

$98K - $135K/yr

Contractor

Re-posted 12 days ago


Job description

Title : Senior Application Support Developer
Location :Remote
Duration :12 Months
Job Description :

Required Skills/Experience

Technical Skills :

  • 2 years of Natural Programming Language experience
  • 5 years of Visual Basic 6 Programming Language experience
  • 5 years of SQL Programming Language experience
  • NET Framework (C#, ASP.NET)
  • Proven experience in maintaining, enhancing, and troubleshooting legacy systems in production environments.
  • Strong understanding of data integration, batch processing, and file-based interface routines.
  • Experience with code refactoring, modularization, and transition of legacy systems to modern platforms.
  • Familiarity with data mapping, conversion, and system-to-system migration planning.
  • Proficiency with source control tools and change management practices (e.g., Git, SVN, TFS).

Child Welfare System Experience

  • Prior experience working with Child Welfare Information Systems (SACWIS, MACWIS, or CCWIS preferred).
  • Understanding of child welfare business processes, such as case management, intake, service planning, licensing, and reporting.
  • Ability to translate child welfare program requirements into functional and technical system specifications.

Professional Experience :

  • Demonstrated ability to manage competing priorities in a fast-paced, production support environment.
  • Experience collaborating with cross-functional teams including business analysts, testers, and project managers.
  • Skilled in developing technical documentation and contributing to system design sessions.
  • Capable of representing the Agency in technical meetings as a subject matter expert on system functionality.

Soft Skills:

  • Strong problem-solving and analytical skills with a detail-oriented mindset.
  • Excellent verbal and written communication skills.
  • Self-motivated with the ability to work independently and as part of a team.
  • Proven leadership in mentoring junior developers or leading development tasks.

Preferred Qualifications :

  • Experience with child welfare modernization projects or system overhauls.
  • Knowledge of federal CCWIS compliance standards.
  • Experience with federal requirements for Child Welfare management systems
  • Experience with ADABAS