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Remote Application Support Jobs in Albuquerque, NM

Liveops

Remote Customer Service Agent

Albuquerque, NM · Remote

$15 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Rio Rancho, NM · Remote

$14.50 - $19.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Talkiatry

Psychiatrist (Remote)

Albuquerque, NM · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Albuquerque, NM

Remote Application Support information

See Albuquerque, NM salary details

$30K

$156.2K

$199.7K

How much do remote application support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote application support in Albuquerque, NM is $156,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,800.00 and $198,700.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs

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For Remote Application Support jobs in Albuquerque, NM, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Albuquerque, NM look for?

The top searched job categories for Remote Application Support jobs in Albuquerque, NM are:

What cities near Albuquerque, NM are hiring for Remote Application Support jobs?

Cities near Albuquerque, NM with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Albuquerque, NM as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $156,244 per year, or $75.1 per hour.

Remote Solutions Architect

Presbyterian Healthcare Services

Albuquerque, NM • On-site, Remote

$100K - $175K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 8 days ago

Presbyterian Healthcare Services rating

7.2

Company rating: 7.2 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

350th of 887 rated healthcare providers

Job description

Location Address:
9521 San Mateo NEAlbuquerque, NM 87113-2237
Compensation Pay Range:
Minimum Offer $100,152.00Maximum Offer $175,718.40Now Hiring: Remote Solutions Architect
Summary:
Build your Career. Make a Difference. Presbyterian is hiring a skilled Solutions Architect. Key Responsibilities include analyze and design solutions, including data integrations, application components, and technology specifications, Define deployment configurations for on-premises and cloud-based systems, Lead migrations from legacy systems to modern solutions, Align technology with business objectives to maximize solution value, Collaborate with stakeholders to ensure solutions meet strategic goalsType of Opportunity: Full timeJob Exempt: YesJob is based: Reverend Hugh Cooper Administrative CenterWork Shift: Days (United States of America)
Responsibilities:
Key Responsibilities include:
  • Capture deployments of solution from the business problem, data integrations (HL7, FTP, API), application components and specifications for technology (network, compute, storage)
  • Deep understanding of business strategies and requirements
  • Identify opportunities to eliminate technical debt.
  • Face-to-face interaction and collaboration with business partners, clients, architects, and IT teams to develop solutions, budgets, and timelines
  • Evaluates and advises decisions regarding technology options required for a given solution.
  • Will work with multiple teams to ensures security, performance, maintainability, scalability, usability, and reliability are addressed in each solution.
  • Provides leadership and effectively communicates with all levels of management in areas related to solution architecture and future deployments.
  • Engages with partners and vendors to integrate their products and services into proposed solutions

Preferred Qualifications:
  • Experience designing and building cloud-based application using AWS services, Azure, or google cloud
  • Designing and building applications using relational databases
  • Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability
  • Experience with continuous integration tools
  • Healthcare application experience
  • Work experience with an MSP
  • Project experience with healthcare application deployments
  • Translating business specifications into technical specifications

Hybrid: In office expected for individuals within 60 Miles of Albuquerque every Tues, Wed, Thurs.
Remote: Open to remote applicants in the United States, except for the following states: California, Illinois, North Dakota, New York, Ohio, Washington and Wyoming
Qualifications:
  • Bachelor's degree or 6 years of equivalent experience
  • 10 years of experience in application support and deployment
  • 5 years specifically focused on healthcare data integration and deployment preferred.
  • Experience with HIPAA, PHI, and PCI compliance
  • Strong presentation and communication skills
  • Ability to quickly learn and adapt to new technologies
  • Proficiency in system modeling and diagramming tools

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

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About Presbyterian Healthcare Services

Sourced by ZipRecruiter

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Albuquerque, NM, US

Year founded

1908

Social media

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