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Remote Application Support Manager Jobs in Idaho

Clarvida - Idaho

Peer Support Specialist

Boise, ID · On-site +1

$19 - $21/hr

Hybrid and remote opportunity across multiple locations Does the following apply to you? * High ... Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or ...

Clarvida

Peer Support Specialist

Boise, ID · On-site +1

$19 - $21/hr

Hybrid and remote opportunity across multiple locations Does the following apply to you? * High ... Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or ...

Clarvida - Idaho

Peer Support Specialist

Boise, ID · On-site +1

Hybrid and remote opportunity across multiple locations Does the following apply to you? * High ... Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or ...

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Remote Application Support Manager information

What does a remote application support manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

What are the key skills and qualifications needed to thrive as a remote application support manager?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.

How does a remote application support manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What are popular job titles related to Remote Application Support Manager jobs in Idaho?

For Remote Application Support Manager jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Manager jobs in Idaho look for?

The top searched job categories for Remote Application Support Manager jobs in Idaho are:

What cities in Idaho are hiring for Remote Application Support Manager jobs?

Cities in Idaho with the most Remote Application Support Manager job openings:

Remote Application Support Manager jobs near you
Infographic showing various Remote Application Support Manager job openings in Idaho as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Remote Application Technical Specialist

Globalchannelmanagement

Boise, ID • Remote

$69 - $70/hr

Full-time

Re-posted 11 days ago

Job description

requires:

  • J2EE application development, including front-end, back-end, and middle-tier components
  • Experience with multiple design patterns      
  • Experience with third-party middleware tools incorporated into application design            
  • Webservices creation, consumption, and implementation        
  • Extensive knowledge of web and application servers 
  • Coding experience with Spring modules         Required              
  • web application development with Struts modules     
  • Web Services experience, top-down and bottom-up implementation with JAXWS                              
  • Oracle SQL experience      Required              
  • Application Server experience, JBOSS, Deployment Management, etc. scripting experience (with Shell, Groovy, etc.)               
  • Solid working knowledge of Linux O/S and Shell scripting          
  • Operational understanding of browser-based application infrastructure running in a clustered hardware environment            
  • Working knowledge of a modern welfare eligibility case management system, preferably with hands-on experience with Idaho's Medicaid Eligibility auto
  • As a Software Engineer III,  will design and develop complex software solutions, lead technical initiatives, leverage AI/ML capabilities to shorten development time, and collaborate with cross-functional teams to enhance products and platforms.
  • J2EE application development, including front-end, back-end, and middle-tier components
  • Experience with multiple design patterns      
  • Experience with third-party middleware tools incorporated into application design            
  • Webservices creation, consumption, and implementation        
  • Extensive knowledge of web and application servers 
  • Coding experience with Spring modules         Required              
  • web application development with Struts modules     
  • Web Services experience, top-down and bottom-up implementation with JAXWS                              
  • Oracle SQL experience      Required              
  • Application Server experience, JBOSS, Deployment Management, etc. scripting experience (with Shell, Groovy, etc.)               
  • Solid working knowledge of Linux O/S and Shell scripting          
  • Operational understanding of browser-based application infrastructure running in a clustered hardware environment            
  • Working knowledge of a modern welfare eligibility case management system, preferably with hands-on experience with Idaho's Medicaid Eligibility auto
  • As a Software Engineer III,  will design and develop complex software solutions, lead technical initiatives, leverage AI/ML capabilities to shorten development time, and collaborate with cross-functional teams to enhance products and platforms.
  • Strong technical contributor who can quickly come up to speed with our existing system functionality and application infrastructure, from both hardware and software perspectives. The candidate to fill this position must be able to work in a fast-paced, agile environment.
  • Development and production environment includes clustered JBoss application servers, clustered Apache web servers, F5 load balancers, BRE, Adobe Lifecycle, Subversion source control, MyEclipse IDE, Jenkins, Oracle 11g, Apache Service Mix ESB, Wily Introscope, etc.

DUTIES:

·Partners with other business and technical personnel to resolve problems of intent, simplicity, or feasibility of implementing software solutions in the available system and solution parameters.

·Evaluate, utilize, and lead the use of AI/ML capabilities to accelerate existing and new product modification /creation.

·Collaborate with product, QA, and data teams to define requirements and ensure alignment on AI feature behavior.

·Leverages excellent written and verbal communication skills to develop new business processes and programming solutions as required based on requirements and backlogs.

·Utilizes in-depth modeling, design, and coding skills to deliver quality solutions.

·Design applications to functional and technical programming standards.

·Gather and interpret user requirements into design specifications.

·Develop system specifications and interfaces.

·Determine time estimates and schedule for work based on given parameters.

·Code new features/functionality, as well as software enhancements and/or required fixes to production problems using existing and industry-standard functional and technical programming standards.

· Participate in or conduct structured code reviews/walkthroughs.

· Design and support testing of code prior to deployment.

· Provide On-Call support as needed.