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Remote Application Support Engineer Jobs in Pflugerville, TX

Eliassen Group

P2 Application Support Engineer

Austin, TX · Remote

$40 - $50/hr

Friday is remote in Austin, TX Our client seeks a P2 Application Support Engineer to join a second-level support team responsible for stability, reliability, and performance of a financial technology ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Ability to analyze application and system logs to identify root cause * Experience working with ...

KEYENCE

Field Application Engineer '27

Austin, TX · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Future Secure AI

IT Support Engineer

Austin, TX · Remote

About the Role We're hiring an IT Engineer, Support to own endpoint management, device lifecycle ... Stand up an interim remote-wipe and remote-lock procedure for offboarded, lost, or stolen devices ...

NextSilicon

HPC Field Applications Engineer

Austin, TX · On-site +1

... application support team and assist our sales partners in delivering winning proposals. Location : Hybrid in either our Austin, TX or Minneapolis, MN offices preferred but Remote considered for ...

NextSilicon

HPC Field Applications Engineer

Austin, TX · Remote

... application support team and assist our sales partners in delivering winning proposals. Location : Hybrid in either our Austin, TX or Minneapolis, MN offices preferred but Remote considered for ...

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Motive

Senior IT Support Engineer

Austin, TX · On-site +1

$125K - $170K/yr

... and remote connectivity, and core corporate IT operations. You will report into Austin Karr ... engineering, or a related corporate IT role. * Expertise supporting modern corporate IT ...

Future Secure AI

Lead IT Support Engineer

Austin, TX · Remote

About the Role We're hiring a Lead IT Engineer, Support to own identity, access, and security ... desk, confirmed), remote access/RMM (TeamViewer One vs. NinjaOne, tool decision still being ...

Amat

Technical Support Engineer (TSE) MDP

Austin, TX · On-site +1

$96K - $132K/yr

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce ... the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by ...

NextSilicon

Staff HPC Applications Engineer

Austin, TX · On-site +1

... Remote considered for exceptional candidates. As part of a software-defined hardware company, you ... Ability to measure application-level performance and profile HPC applications at the node level and ...

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All JobsApplication Support Engineer JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in Pflugerville, TX

Remote Application Support Engineer information

See Pflugerville, TX salary details

$17

$45

$68

How much do remote application support engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote application support engineer in Pflugerville, TX is $45.65, according to ZipRecruiter salary data. Most workers in this role earn between $36.39 and $53.37 per hour, depending on experience, location, and employer.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Pflugerville, TX?

The most popular types of Application Support Engineer jobs in Pflugerville, TX are:

What job categories do people searching Remote Application Support Engineer jobs in Pflugerville, TX look for?

The top searched job categories for Remote Application Support Engineer jobs in Pflugerville, TX are:

What cities near Pflugerville, TX are hiring for Remote Application Support Engineer jobs?

Cities near Pflugerville, TX with the most Remote Application Support Engineer job openings:

Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in Pflugerville, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,958 per year, or $45.7 per hour.

P2 Application Support Engineer

Eliassen Group

Austin, TX • Remote

$40 - $50/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Job description

Description:

Hybrid Monday - Thursday. Friday is remote in Austin, TX

Our client seeks a P2 Application Support Engineer to join a second-level support team responsible for stability, reliability, and performance of a financial technology platform supporting thousands of advisors. The role investigates, troubleshoots, and resolves complex incidents escalated from Level 1, collaborates with software engineering and SRE teams for code-level or infrastructure interventions, and operates within an agile, DevOps-oriented culture. The position requires on-site presence in Southwest Austin Monday through Thursday with remote work on Fridays and offers growth opportunities with a clear advancement path.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $40.00 to $50.00/hr. w2

JN -082026-108154

Responsibilities:
  • Provide second-level technical support for custom and third-party applications across web, API, and data services on Azure App Service, Functions, Container Apps, Service Bus, Azure SQL, Cosmos DB, Storage, and Data Factory.
  • Analyze telemetry, logs, and metrics using Azure Application Insights, Log Analytics, and Kusto/KQL to identify root causes and performance bottlenecks.
  • Reproduce defects, capture findings, and coordinate escalations with Software Engineering squads and SREs for code or infrastructure changes.
  • Own the lifecycle of support tickets including prioritization, stakeholder communication, documentation, and closure within SLAs.
  • Maintain functional understanding of applications, Azure infrastructure, and related business processes across modern (.NET, React) and legacy (Angular, .NET Framework 4.x) stacks.
  • Document troubleshooting steps, solutions, and runbooks to build team knowledge.
  • Participate in Agile ceremonies and contribute to reliability and stability improvements.
  • Identify recurring issues and recommend process or application enhancements.
  • Collaborate with infrastructure and security teams to implement monitoring, alerts, and automated remediation.
  • Troubleshoot integrations for third-party APIs, SSO (OAuth/OIDC), and file transfers.
  • Work with limited oversight and participate in periodic off-hours or on-call rotation.
  • Champion a culture of collaboration, accountability, and service excellence.
Experience Requirements:
  • Experience in application or technical support (L2 or similar).
  • Ability to troubleshoot distributed .NET or JavaScript/TypeScript applications in Azure.
  • Proficiency analyzing logs and metrics with Azure Monitor and Kusto/KQL.
  • Strong SQL skills and familiarity with MS SQL Server and NoSQL such as Cosmos DB.
  • Understanding of web architectures and RESTful APIs.
  • Experience with Azure services including App Service, Functions, Storage, Application Insights, Log Analytics, Container Apps, Service Bus, Data Factory.
  • Working knowledge of Git workflows and CI/CD with Azure DevOps or GitHub Actions.
  • Effective communication and ability to translate technical findings for non-technical stakeholders.
  • Ability to work independently and as part of a team with strong time management.
  • Customer service orientation with focus on resolution and satisfaction.
  • Desired: Experience with Scrum or Kanban, basic scripting in PowerShell or Bash, exposure to C#/.NET and React/TypeScript, networking fundamentals, OAuth/OIDC SSO, ITIL, financial services or fintech, Cosmos DB.
Education Requirements:
  • Bachelor’s degree in Computer Science, Information Technology, Information Systems, or related field, or equivalent practical experience.
  • Typically 2-5 years of relevant experience in application support, technical support, DevOps, or software engineering in an agile environment.
  • Demonstrated success resolving production issues in cloud or hybrid architectures, preferably Azure.
  • Experience supporting .NET, C#, or React/TypeScript solutions is desired.
  • Certifications desired: Microsoft Azure Fundamentals (AZ-900), Azure Administrator Associate (AZ-104) or Azure Developer Associate, ITIL Foundation, Agile or Scrum.
Recruitment Transparency Notice
 
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.
 

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com.

 
About Eliassen Group:
 
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
 
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
 
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
 
Eliassen Group logo

About Eliassen Group

Sourced by ZipRecruiter

Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Reading, MA, US

Year founded

1989

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