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Remote Application Support Engineer Jobs in Northbrook, IL

DATAMAXIS

ATG Consultant with support

Northbrook, IL · On-site +1

We are looking for an experienced ATG Application Support Engineer with strong expertise in Java/J2EE-based web applications, hybrid environments, and cloud-based application support. The ideal ...

Genpact

Sr. Developer, L2 Application Support

Chicago, IL · Remote

$98K - $136K/yr

Inviting applications for the role of Sr. Developer, L2 Application support The L2 Application ... Application Oracle S Remote Type - Office Work Shift - Day Job (United States of America) The ...

KEYENCE

Field Application Engineer

Chicago, IL · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Zuma

Support Engineer

Mundelein, IL · Remote

Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.

Sentinel

Network Support Engineer

Downers Grove, IL · On-site +1

$150K - $170K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Must have experience in network engineering/support within enterprise environments * Strong ...

Sentinel

Network Support Engineer

Downers Grove, IL · On-site +1

$150K - $170K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Must have experience in network engineering/support within enterprise environments * Strong ...

Sentinel

Network Support Engineer

Downers Grove, IL · On-site +1

$150K - $170K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Must have experience in network engineering/support within enterprise environments * Strong ...

SPLICE

Senior Engineer - DevOps

Chicago, IL · On-site +1

$133K - $172K/yr

Company Description The Senior Engineer - DevOps is responsible for supporting our clients custom and off-the-shelf software through all phases of the lifecycle - through end to end application ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming. * Experience with ... Experience supporting hybrid work environments and remote collaboration technologies . We focus on ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

We are looking for a proactive and technically skilled Audio Visual and IT Support Engineer to join ... Experience supporting hybrid work environments and remote collaboration technologies . We focus on ...

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All JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in Northbrook, IL

Remote Application Support Engineer information

See Northbrook, IL salary details

$18

$49

$73

How much do remote application support engineer jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote application support engineer in Northbrook, IL is $49.26, according to ZipRecruiter salary data. Most workers in this role earn between $39.28 and $57.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What job categories do people searching Remote Application Support Engineer jobs in Northbrook, IL look for? The top searched job categories for Remote Application Support Engineer jobs in Northbrook, IL are:
What cities near Northbrook, IL are hiring for Remote Application Support Engineer jobs? Cities near Northbrook, IL with the most Remote Application Support Engineer job openings:
Remote Application Support Engineer jobs near you
CashNetUSA Application Support Representative (Remote)

CashNetUSA Application Support Representative (Remote)

Enova International

Chicago, IL • Remote

$17/hr

Other

Posted 9 days ago

Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

This role is entirely remote; however, candidates must reside within 100 miles of either Chicago, IL, or South Jordan, UT #BI-Remote #LI-Remote

About the role:

Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As an Application Support Representative, you will participate in an in-depth 3-week training program to specialize in a specific brand. Once your training is finished, you will handle a high volume of inbound and some outbound calls as part of your responsibilities. You will interact with prospective customers to guide them through the loan application process, with the primary goal of converting these prospects into successful sales.

Responsibilities:

  • Manage inbound customer calls, providing expert guidance through the loan application process.
  • Make outbound calls to customers to encourage the completion of loan applications as necessary.
  • Ensure high levels of customer satisfaction by clearly explaining the features and benefits of Enova's products and services.
  • Maintain meticulous and up-to-date customer account records with accurate information.
  • Deliver exceptional customer service through clear, professional, and effective verbal and written communication.

Requirements:

  • Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments.
  • Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions.
  • Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills.
  • Comfortable utilizing new technology and have a proven ability to excel in a remote work environment.

Compensation:
The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

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