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Remote Application Support Engineer Jobs in Lewiston, ME

ABB

Protection and Control Engineer

Westbrook, ME · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

ABB

Protection and Control Engineer

Portland, ME · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

ABB

Protection and Control Engineer

Yarmouth, ME · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

ABB

Protection and Control Engineer

Auburn, ME · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

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Remote Application Support Engineer information

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How much do remote application support engineer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote application support engineer in Lewiston, ME is $50.80, according to ZipRecruiter salary data. Most workers in this role earn between $40.53 and $59.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What job categories do people searching Remote Application Support Engineer jobs in Lewiston, ME look for? The top searched job categories for Remote Application Support Engineer jobs in Lewiston, ME are:
Remote Application Support Engineer jobs near you
Application Developer Sr II

Application Developer Sr II

IDEXX Laboratories, Inc.

Westbrook, ME • On-site, Remote

$130K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

IDEXX Laboratories rating

7.4

Company rating: 7.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

68th of 120 rated laboratories

Job description

As an Application Developer Sr II, you will design and build software and data solutions that enable advanced clinical insights using modern technologies. You will collaborate with a high-performing Scrum team to deliver innovative capabilities that improve pet health outcomes. This role is fully remote and offers the opportunity to work on impactful initiatives using IDEXX's core clinical data assets.
The Clinical Information Services team is focused on developing scalable data, machine learning, and application solutions that drive meaningful insights in veterinary care. You will work alongside software engineers, data engineers, and data scientists to deliver industry-leading capabilities.
In this role:
  • You will design, implement proofs of concept, and develop data pipelines and integrations
  • You will contribute to machine learning and application development efforts supporting clinical insights initiatives
  • You will participate in business planning as well as technical architecture and infrastructure strategy
  • You will innovate across technology, development practices, and team processes
  • You will collaborate closely with Architects, Developers, QA Engineers, DevOps, Product Owners, and Scrum Masters across remote teams
  • You will work within a Scrum-based Agile environment to deliver high-quality solutions
  • You will mentor and coach junior developers and QA team members
  • You will continuously learn new technologies and share knowledge with peers

Why this role matters:
This role plays a critical part in advancing IDEXX's ability to generate actionable clinical insights that improve animal health worldwide. Your contributions will directly impact how data is leveraged to drive innovation in veterinary medicine, helping clinicians make better decisions and improving outcomes for pets and livestock.
What you need to succeed:
  • Proficiency with one or more major cloud providers (AWS preferred)
  • Strong programming skills in Java 17 and Python 3
  • Experience with relational databases (AWS MySQL Aurora)
  • Experience with Databricks
  • Experience with infrastructure-as-code tools (Terraform)
  • Experience with AWS services (API Gateway, AWS Lambda, SQS, S3)
  • Proficiency with GitHub and GitHub Actions
  • Experience building CI/CD pipelines
  • Familiarity with tools such as JIRA, Confluence, Slack, and MS Teams
  • Ability to rapidly learn and adapt to new technologies
  • Strong collaboration and communication skills

Preferred:
  • Familiarity with Snowflake
  • Experience with domain-driven design (DDD)

What you can expect from us:
  • Salary: $130,000 - $145,000 / year
  • Opportunity for annual cash bonus
  • Health / Dental / Vision benefits starting Day-One
  • 5% matching 401k
  • Additional benefits including financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and more

Why IDEXX:
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
Our culture embraces challenges and encourages learning and discovery. At IDEXX, you'll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. If meaningful work and a sense of purpose are at the top of your list, you'll find it here.
Let's pursue what matters together.
Equal Opportunity Statement:
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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