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Remote Application Analyst Jobs in Canton, MA (NOW HIRING)

Tier4 Group

Technical Systems Analyst

Boston, MA · Remote

Application Support o Provide resolution for escalated service tickets in a timely manner. Provide ... remote access tool, SCCM, etc. o Document end user interactions, including details of inquiries ...

New

Humana

Technical FinOps Analyst

Boston, MA · On-site +1

Limited Geography Remote - This is a remote position but located within a specific geography. Must ... application on Humana's secure website. Interview Format As part of our hiring process for this ...

Humana

Technical FinOps Analyst

Boston, MA · On-site +1

Limited Geography Remote - This is a remote position but located within a specific geography. Must ... application on Humana's secure website. Interview Format As part of our hiring process for this ...

Humana

Technical FinOps Analyst

Boston, MA · On-site +1

Limited Geography Remote - This is a remote position but located within a specific geography. Must ... application on Humana's secure website. Interview Format As part of our hiring process for this ...

Mass General Brigham

Senior Applications Analyst

Boston, MA · On-site +1

$45.17 - $65.74/hr

Also responsible for managing several concurrent projects or initiatives related to the application ... Additional Job Details (if applicable) Remote Type Remote Work Location 55 Fruit Street Scheduled ...

Massgeneralbrigham

Senior Applications Analyst

Boston, MA · Remote

$45.17 - $65.74/hr

Also responsible for managing several concurrent projects or initiatives related to the application ... Additional Job Details (if applicable) Remote Type Remote Work Location 55 Fruit Street Scheduled ...

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Showing results 21-40

All JobsApplication Analyst JobsRemote Application Analyst JobsRemote Application Analyst Jobs in Canton, MA

Remote Application Analyst information

See Canton, MA salary details

$37K

$88.4K

$147K

How much do remote application analyst jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote application analyst in Canton, MA is $88,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $99,400.00 per year, depending on experience, location, and employer.

What is a remote application analyst?

A Remote Application Analyst is responsible for supporting, troubleshooting, and optimizing software applications for an organization while working remotely. They collaborate with end-users, IT teams, and vendors to ensure applications function smoothly and meet business needs. Their tasks may include software configuration, issue resolution, data analysis, and system upgrades. Strong problem-solving skills, technical expertise, and communication abilities are essential for this role.

What are the key skills and qualifications needed to thrive as a remote application analyst?

To thrive as a Remote Application Analyst, you need strong analytical skills, proficiency in troubleshooting software applications, and a solid background in computer science or a related field. Familiarity with ticketing systems, SQL databases, cloud platforms, and certifications like ITIL or CompTIA are often valuable. Excellent communication, organization, and problem-solving abilities are key soft skills for success in a remote environment. These competencies ensure effective resolution of technical issues, seamless collaboration with distributed teams, and delivery of high-quality support to end users.

What are the most common challenges faced by remote application analysts, and how can they be managed?

Remote Application Analysts often encounter challenges such as effectively troubleshooting issues without direct, in-person access to systems or end users, and maintaining clear communication across virtual teams. To manage these, analysts leverage remote desktop tools, detailed documentation, and structured escalation processes to diagnose and resolve problems efficiently. Staying proactive with regular check-ins, maintaining up-to-date knowledge of supported applications, and utilizing collaborative platforms can greatly improve workflow. A strong focus on clear communication and self-management is key to overcoming the unique obstacles of remote support roles.

What are popular job titles related to Remote Application Analyst jobs in Canton, MA?

For Remote Application Analyst jobs in Canton, MA, the most frequently searched job titles are:

What job categories do people searching Remote Application Analyst jobs in Canton, MA look for?

The top searched job categories for Remote Application Analyst jobs in Canton, MA are:

What cities near Canton, MA are hiring for Remote Application Analyst jobs?

Cities near Canton, MA with the most Remote Application Analyst job openings:

Remote Application Analyst jobs near you
Infographic showing various Remote Application Analyst job openings in Canton, MA as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $88,417 per year, or $42.5 per hour.

Technical Systems Analyst

Tier4 Group

Boston, MA • Remote

Full-time

Posted 2 days ago

New

Job description

Our client, in the Greater Boston area, is looking for a Technical Systems Analyst (Applications Operations Team)

The Role:
This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS (MoveIT and others as assigned) applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting.

The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages.

Position Responsibilities (including but not limited to):

  • Application Support

o Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed.
o Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc.
o Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process.
o Maintain ticket queue to meet SLA’s and provide quick resolution to the end user community, including updating them when appropriate.
o Help maintain documentation for owned applications and ensure others meet documentation standards

  • Development, Application Monitoring and Process Improvement

o Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes.
o Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions
o Analyze incident data to identify trends and opportunities for process improvements.

  • Ensure security protocols are accurately followed as they pertain to all Commonwealth business processes. Adhere to all quality, organizational and Commonwealth processes.
  • Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects.

Required Qualifications

  • 3-5 years (or more) of relevant experience supporting or developing applications

o Must include experience managing MoveIT or equivalent SFTP system
o Familiarity configuring and troubleshooting automated file transfers

  • Advanced knowledge troubleshooting applications, network and other technical problems
  • Able to interact with end users and other teams professionally
  • Excellent verbal, interpersonal and written communication and documentation skills
  • Driven by a desire to provide strong customer service
  • Has a teamwork mentality with the ability to both collaborate and work independently
  • High level of professionalism and focus on quality
  • Attention to detail with the ability to contact switch and reprioritize tasks as needed
  • Ability to provide 24 hour/7 days a week on-call support when scheduled

Desired Qualifications

  • Familiarity with ITSM – e.g. ServiceNow
  • Familiarity with application monitoring and alerts
  • Strong Object-Oriented design and development. Experience working with traditional (monolithic), distributed architecture, and microservice-based applications.
  • Familiarity with AWS, EKS, Lambda expressions
  • Proficiency and knowledge of supporting technology within an IT operation.
  • Understanding of software development lifecycles (SDLC).
  • Strong aptitude to learn and adapt to new technologies.
  • A desire to drive process improvement