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Remote Apple Technical Advisor Jobs in Seattle, WA

Zip

Technical Recruiter

Seattle, WA · On-site +1

$125K - $190K/yr

Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement ... Serve as a trusted advisor to hiring managers by providing market insights, competitive ...

Zones

Technical Solutions Architect, AI

Seattle, WA · Remote

$75.50 - $91/hr

... Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital ... Remote Zones offers a comprehensive benefits package While we're committed to providing top-tier ...

Varonis

Sales Engineer

Seattle, WA · Remote

This is a remote position, however we are seeking candidates based out of or near the Seattle, WA ... Serve as a technical advisor to customers, providing guidance on best practices for data security ...

DEWESoft, LLC

Sales Engineer - Washington

Seattle, WA · Remote

$80K - $110K/yr

Remote (must be located in WA) Type: Full-Time Travel: 50-75% (Customer visits, hands-on demos, and ... Be a Trusted Technical Advisor: Build long-term relationships with key accounts by providing expert ...

Axon

Senior Sales Engineer, Enterprise Air

Seattle, WA · Remote

$118K - $163K/yr

... technical advisor throughout the Enterprise customer journey, from early discovery and solution ... Remote- travel up to 50% of time Reports to : Sr. Director, Sales Engineering Profile of Success ...

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All JobsApple Technical Advisor JobsRemote Apple Technical Advisor JobsRemote Apple Technical Advisor Jobs in Seattle, WA

Remote Apple Technical Advisor information

See Seattle, WA salary details

$46.7K

$130.8K

$157K

How much do remote apple technical advisor jobs pay per year?

As of Aug 31, 2026, the average yearly pay for remote apple technical advisor in Seattle, WA is $130,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,000.00 and $132,600.00 per year, depending on experience, location, and employer.

What is a Remote Apple Technical Advisor?

Remote Apple Technical Advisors are customer support professionals who assist Apple users with technical issues related to Apple products and services. They work from home and use online tools to troubleshoot problems, answer questions, and provide guidance on devices such as iPhones, iPads, Macs, and related software. These advisors are trained to deliver high-quality support while maintaining Apple's standards for customer service. Their responsibilities often include diagnosing issues, walking customers through solutions, and escalating complex cases when necessary.

What are the key skills and qualifications needed to thrive as a Remote Apple Technical Advisor, and why are they important?

To thrive as a Remote Apple Technical Advisor, you need strong technical troubleshooting abilities, in-depth knowledge of Apple products, and typically a high school diploma or equivalent. Familiarity with customer support software, AppleCare systems, and remote diagnostic tools is essential. Excellent communication, patience, and problem-solving skills help build rapport with customers and resolve issues efficiently. These skills and qualities are vital to provide effective remote support, ensure customer satisfaction, and maintain Apple’s reputation for exceptional service.

What are some common challenges faced by Remote Apple Technical Advisors, and how can these be managed effectively?

Remote Apple Technical Advisors often encounter challenges such as troubleshooting complex technical issues without in-person access to devices, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, advisors benefit from strong communication skills, continuous learning through Apple’s training resources, and effective time management. Collaboration with peers and escalation teams is also key, as sharing insights and solutions helps resolve customer issues efficiently while fostering a supportive remote work environment.

What is the difference between Remote Apple Technical Advisor vs Remote Apple Support Specialist?

AspectRemote Apple Technical AdvisorRemote Apple Support Specialist
CredentialsApple Certified Support Professional (ACSP), technical knowledgeBasic Apple product knowledge, customer service skills
Work EnvironmentRemote, customer support centers, AppleCareRemote, Apple retail or support channels
Employer & IndustryApple, authorized service providersApple, third-party support companies
Search & Comparison IntentTechnical troubleshooting, product supportCustomer service, issue resolution

Remote Apple Technical Advisors focus on technical troubleshooting and in-depth support, often requiring certifications like ACSP. Remote Apple Support Specialists handle customer inquiries, providing basic assistance and troubleshooting. Both roles are remote, serve Apple customers, but differ mainly in technical complexity and certification requirements.

What cities near Seattle, WA are hiring for Remote Apple Technical Advisor jobs?

Cities near Seattle, WA with the most Remote Apple Technical Advisor job openings:

Remote Apple Technical Advisor jobs near you

Partner Technical Advisor - National Partners

Seattle, WA • On-site, Remote

F5, Inc.
IT Services • 1 - 5K employees
Learn more about F5, Inc.external

$163K - $245K/yr

Full-time

Posted 12 days ago

Job description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
About the Role
The Partner Technical Advisor (Senior Solutions Engineer) is a senior technical pre-sales role embedded within a high-performing Channel Sales organization. This position is responsible for driving channel partner enablement, accelerating product adoption, and delivering successful customer outcomes through technical expertise, solution alignment, and strategic collaboration with F5's channel ecosystem.
Primary Responsibilities
Channel Partner Enablement & Relationship Management
  • Establish and maintain strategic relationships with key channel partners.
  • Develop and manage technical enablement plans for aligned channel partners.
  • Train channel partner Sales and Solutions Engineer teams to identify and qualify opportunities.
  • Coordinate channel partner training activities in partnership with F5 Sales teams.
  • Deliver channel partner workshops and demand generation activities.
  • Provide consistent training on F5 solutions and competitive differentiation.

Pre-Sales & Solution Design
  • Articulate F5's sales strategy, messaging, and value proposition in the context of customer business objectives.
  • Provide solution design guidance aligned with desired business outcomes.
  • Clearly communicate the technical and business value of F5 solutions relative to competitive alternatives.
  • Develop and contribute to customer- and partner-facing content, including presentations, use cases, and technical collateral.

Partner & Sales Alignment
  • Collaborate with Channel and Sales management to onboard channel partners and assess their capability to effectively position and sell F5 solutions.
  • Provide proactive consultative support to channel partners as technical needs arise.
  • Align channel partners with F5 Sales and Technical Support teams to facilitate timely resolution of issues.
  • Understand and apply F5's critical issue escalation process when required.

Professional Development
  • Maintain an advanced level of technical knowledge across F5's product portfolio, the relevant industry landscape, and pre-sales best practices.

Required Qualifications
  • 5+ years of related industry experience in networking, security, and/or web technologies.
  • 3+ years of pre-sales or solutions engineering experience.
  • Experience with cloud platforms such as AWS, Azure, and GCP.
  • Experience with container orchestration platforms such as Kubernetes, OpenShift, or Docker Swarm.
  • Familiarity with DevOps tooling including Jenkins, Ansible, Terraform, GitHub/GitLab, Artifactory, SonarQube, and Docker.
  • Working knowledge of application development languages such as Python, Java, or JavaScript.
  • Advanced written, verbal, and presentation communication skills.
  • In-depth knowledge of F5 technologies, solutions, and product offerings.
  • Knowledge of OWASP principles and application security fundamentals.
  • Understanding of application security vulnerabilities, threat vectors, security controls, and web application firewall (WAF) technologies.
  • Bachelor's degree (BS/BA) or equivalent professional experience.

#LI-DJ1 #LI-Remote
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $163,400.00 - $245,000.00
F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com)
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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