Remote Apple Customer Service Jobs in Renton, WA

Join Apple’s innovative team to shape the future of traffic and service development. In this role, you will drive the design, development, and maintenance of network services, proxies, meshes, libraries, and other critical infrastructure components that ensure secure, scalable, and transparent connectivity across Apple cloud environments!
Description
As a Traffic Engineer, you will orchestrate the design and development of cutting-edge traffic components, ranging from network proxying and load balancing to security, routing, and quality of service. These components power Apple services at an unprecedented scale for hundreds of millions of users worldwide. In this role, you'll be instrumental in enhancing our network stack for improved ingress and egress functionality, helping architect the backbone of Apple.
This position goes beyond coding. It's about pushing the boundaries of what's possible in software development by addressing challenges at an extraordinary scale and driving innovation in traffic management. If you're passionate about shaping the future of network engineering and influencing the direction of an industry giant, this is your opportunity to shine.
At Apple, we are committed to fostering a collaborative work environment where you can choose the balance between focused work and social interaction. You’ll provide and receive technical guidance and mentorship, nurturing a culture that values each team member's unique skills, backgrounds, and working styles. We pride ourselves on an encouraging, growth-focused culture that also supports a healthy work-life balance.
Preferred Qualifications
Traffic and Edge: Professional expertise in Traffic/Edge Engineering or Cloud Networking
Expertise with Envoy: experience developing and deploying control-plane components for Envoy, including but not limited to EnvoyGateway and other proxy-related services.
Proficiency in Golang: experience in writing performant and efficient Golang code in production environments.
Proficiency in Java: experience in Java, with a good understanding of object-oriented programming, multi-threading, and JVM performance tuning.
Proficiency in Kubernetes: Experience with Kubernetes for orchestrating microservices, with knowledge of deployments, services, ingress controllers, and custom controllers.
Infrastructure Traffic Experience: Familiarity with traffic management patterns, service discovery, load balancing, observability, and security in modern distributed systems.
API Design: Ability to design RESTful APIs and gRPC services for integration with internal and external systems.
Collaborative Mindset: Strong communication skills with an ability to collaborate effectively with remote teams.
Experience with Large-Scale Distributed Systems: Experience in designing and maintaining large-scale systems that handle significant volumes of traffic across complex infrastructure setups. This includes knowledge of performance tuning, resource management, and the ability to scale systems efficiently.
Minimum Qualifications
2+ years of relevant industry experience
Professional expertise in software engineering
Skilled with one or more advanced programming language such as C, C++, Java or Go
Full product lifecycle ownership mindset (design → implementation → production)
Passionate about improving the team and partners you work with
BS degree or higher in Computer Science, a related field, or equivalent experience
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $139,500 and $258,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.