ZipRecruiter

Log In

2

Remote Apple Customer Service Jobs in Decatur, GA

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

previous pagenext page

Showing results 21-40

All JobsApple Customer Service JobsRemote Apple Customer Service JobsRemote Apple Customer Service Jobs in Decatur, GA

Remote Apple Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do remote apple customer service jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote apple customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a remote Apple customer service?

A Remote Apple Customer Service job involves assisting Apple customers with product inquiries, troubleshooting issues, and providing technical support—all from a home-based location. Employees communicate with customers via phone, chat, or email to resolve concerns and ensure a positive experience. This role requires strong communication skills, problem-solving abilities, and familiarity with Apple products and services. Training is typically provided, and schedules may vary depending on business needs.

Does Apple hire remote Apple Customer Service?

Apple does hire remote Apple Customer Service representatives in various regions, often requiring strong communication skills and technical knowledge. These roles typically involve working from home with flexible schedules and may require specific hardware or certifications. Availability depends on current job openings and regional policies.

What does a remote Apple customer service representative do?

A typical day involves responding to customer inquiries via phone, chat, or email, troubleshooting technical issues, processing orders, and assisting with billing or account concerns. You’ll work collaboratively with other team members and may escalate complex cases to specialized support teams as needed. Your day also includes documenting interactions in Apple’s systems and staying updated on new products and services. This remote role requires self-motivation, time management skills, and a quiet, reliable workspace to ensure you can provide seamless support to Apple customers.

Does Remote Apple Customer Service allow employees to work from home?

Remote Apple Customer Service positions typically allow employees to work from home, especially for customer support roles that involve handling calls and troubleshooting remotely. These jobs often require the use of specific tools, a reliable internet connection, and adherence to company policies on remote work. However, some roles may require occasional on-site presence or training.

What are the key skills and qualifications needed for remote Apple customer service?

To thrive as a Remote Apple Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of Apple products and services, often supported by previous customer service experience or certifications. Familiarity with CRM systems, ticketing platforms, and Apple’s support tools such as AppleCare is typically required. Excellent listening skills, patience, and a positive attitude help in handling diverse customer inquiries and ensuring customer satisfaction. These skills and qualities are essential for delivering efficient and empathetic support while representing Apple’s brand remotely.

What are the most commonly searched types of Apple Customer Service jobs in Decatur, GA? The most popular types of Apple Customer Service jobs in Decatur, GA are:
What are popular job titles related to Remote Apple Customer Service jobs in Decatur, GA? For Remote Apple Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Apple Customer Service jobs in Decatur, GA look for? The top searched job categories for Remote Apple Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Apple Customer Service jobs? Cities near Decatur, GA with the most Remote Apple Customer Service job openings:
Remote Apple Customer Service jobs near you
Infographic showing various Remote Apple Customer Service job openings in Decatur, GA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Remote Customer Service Representative

ACC PREMIERE

Roswell, GA • Remote

$11.50 - $12/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Are you passionate about delivering exceptional customer service?

At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.

If you have experience in retail or customer service, we want to hear from you!

We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX, and WY! 

RESPONSIBILITIES:

  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:

  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:

  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:

  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:

  • Training: Monday-Friday 9:00am-5:00pm EST or 10:00am-6:00pm EST (4-6 weeks, 100% attendance required.)
  • Working: 4 weekdays plus Saturday 12:00pm-8:00pm EST (Ideally Tuesday-Saturday but the weekday off can be changed.)

BENEFITS:

  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Ready to make a difference? Apply today and join a team that values your skills and contributions!

Apply