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Remote Apple Chat Support Jobs in Edison, NJ (NOW HIRING)

Mondo

IT Support Specialist

Manhattan, NY · Remote

We have over 200 employees using Mac computers and Apple and Android mobile devices in an ... Provide expert-level technical support for end-user workstations for remote and NYC-based employees ...

NxT Level

Chief of Staff

Manhattan, NY · Remote

Remote (US preferred) Reports to: CEO & COO Compensation: Competitive, commensurate with experience ... chat-first platform that blends communication, creativity, and intelligence to help people form ...

Moby

VP of Engineering

New York, NY · On-site +1

$200K/yr

... company (Apple, Meta, Google, Amazon) or a major fintech - and now wants ownership, speed, and ... New products get greenlit and shipped in weeks, not quarters - AI chat, partner APIs, research ...

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All JobsApple Chat Support JobsRemote Apple Chat Support JobsRemote Apple Chat Support Jobs in Edison, NJ

Remote Apple Chat Support information

See Edison, NJ salary details

$14

$26

$46

How much do remote apple chat support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote apple chat support in Edison, NJ is $26.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.38 per hour, depending on experience, location, and employer.

What is the difference between Remote Apple Chat Support vs Remote Apple Phone Support?

AspectRemote Apple Chat SupportRemote Apple Phone Support
CredentialsCustomer service experience, technical knowledgeCustomer service experience, technical knowledge
Work EnvironmentOnline chat platform, remote from homePhone calls, remote from home
Employer & IndustryApple, tech supportApple, tech support
Search & Comparison IntentCustomer support via chat, remote support rolesCustomer support via phone, remote support roles

Remote Apple Chat Support and Remote Apple Phone Support both involve assisting customers with Apple products remotely. The main difference lies in the communication method: chat versus phone. Both roles require similar skills, credentials, and work environments, but they cater to different customer preferences and support channels.

What are popular job titles related to Remote Apple Chat Support jobs in Edison, NJ?

For Remote Apple Chat Support jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Apple Chat Support jobs in Edison, NJ look for?

The top searched job categories for Remote Apple Chat Support jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Apple Chat Support jobs?

Cities near Edison, NJ with the most Remote Apple Chat Support job openings:

Remote Apple Chat Support jobs near you
Infographic showing various Remote Apple Chat Support job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,089 per year, or $27 per hour.

Product Support Specialist (Remote, Bilingual English/Spanish)

Lingraphica

Princeton, NJ • On-site

$54K - $60K/yr

Full-time

Posted 6 days ago

Job description

Company Description
Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. Lingraphica is a leader in augmentative and alternative communication (AAC) technology, helping people with aphasia and other speech and language impairments communicate and engage more fully in daily life. Through a combination of innovative devices, software, and services, Lingraphica is focused on improving communication outcomes and supporting individuals, families, and care teams. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communication journey.
Job Description
Purpose: As a member of the Product Support team, you are responsible for providing timely assistance to both internal and external users of Lingraphica speech-generating devices and software. The Product Support Specialist collaborates with the Sales, Marketing, Project Management, and Engineering teams to swiftly resolve issues, deploy enhancements, and deliver an exceptional user experience.
We are looking for a bilingual (English and Spanish) candidate to join our team for the 10 a.m. to 6 p.m. or 11 a.m. to 7 p.m. EST shift.
Essential Duties & Responsibilities:
  • Leverage Lingraphica's learning management system to develop expert-level knowledge of Lingraphica devices, apps, accessories, and services.
  • Manage a support caseload that includes inquiries by phone, email, chat, and scheduled appointments.
  • Participate in pre-launch product testing.
  • Investigate and report software defects to the Engineering team.
  • Maintain Lingraphica's external knowledge base.
  • Facilitate device repairs.
  • Think outside the box and develop creative technical solutions for users with unique communication needs.

Qualifications
Technical Competencies:
  • Competency in major consumer operating systems (Android, iOS, Mac, Windows).
  • Familiarity with other popular consumer technology products (Amazon Alexa and other smart products, Google suite, etc.)
  • Remote access.
  • Mobile device settings.
  • Accessibility tools.
  • Wireless network troubleshooting.

Customer Service Competencies:
  • Patience, empathy, and compassion; a determination to support individuals with communication difficulties.
  • Enthusiasm for continual learning.
  • Attention to details and quality.
  • Accountability and commitment.
  • Ability to self-manage with minimal oversight.

Education & Certifications:
Bachelor's Degree or equivalent combination of education and experience.
Required Experience:
  • 3-5 years of experience working with end users in a technical support role or related experience.
  • Proficient in English and Spanish with strong written and verbal communication skills

Preferred Experience:
  • Prior experience in the healthcare and/or software industry.
  • Proficiency with TeamViewer, HubSpot CRM, Slack and Microsoft suite (or equivalent products).

Additional Information
Work Environment & Physical Demands
Work is performed remotely from a home office. The individual is expected to maintain a safe, productive workspace with reliable and secure internet access.
Travel
Travel by air is required up to 2 times per year within the US for in-person team meetings and an all-company meeting.
Accommodations
To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If you require an accommodation, please reach out to Human Resources at Humanresources@lingraphica.com for assistance. We are here to help!
Lingraphica and Pay Transparency
At Lingraphica, we are committed to fair and equitable compensation practices. The starting salary range for this position is $54,500 to $60,500 per year. We also provide a $3,000 bilingual differential. Placement in the starting pay is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process.
To learn more about Lingraphica, visit: www.lingraphica.com! To learn more about our benefits offerings, click here!
This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.

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